Participante desde 2025
Generative Playbooks
Earned May 5, 2026 EDT
Customer Experience Agent Studio: Fundamentals
Earned Feb 27, 2026 EST
Explore Playbooks and their implementation of the ReAct pattern for building conversational agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.
This course aims to equip conversational designers and builders with the concepts and practical skills to design, build, and test sophisticated, multi-agent, and multimodal Customer Experience agents using Customer Experience Agent Studio (CX Agent Studio).