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Donald Pineda

成为会员时间：2020

钻石联赛

42285 积分
Conversational AI Voice and Chat Integrations Earned Jun 10, 2024 EDT
Generative Playbooks Earned Jun 10, 2024 EDT
Extend CX Agents with Vertex AI Search data stores Earned Apr 30, 2024 EDT
Conversational Agents Quality Assurance and Deployment Lifecycle Earned Apr 30, 2024 EDT
Performance Measurement Earned Apr 29, 2024 EDT
Conversation Design Fundamentals Earned Apr 25, 2024 EDT
Webhook fundamentals Earned Apr 25, 2024 EDT
Stateful Flows Earned Apr 25, 2024 EDT
DFCX Virtual Agent Delivery Framework Earned Apr 24, 2024 EDT
Leverage data with Customer Experience Insights Earned Apr 22, 2024 EDT
Customer Experience with Google AI Architecture Earned Apr 21, 2024 EDT
Intro to Conversational AI and Conversational AI Engagement Framework Earned Apr 20, 2024 EDT
适用于云架构师的 Gemini Earned Apr 5, 2024 EDT
适用于云架构师的 Gemini Earned Mar 29, 2024 EDT
适用于应用开发者的 Gemini Earned Mar 28, 2024 EDT
Improving developer velocity with Gemini Code Assist Earned Mar 28, 2024 EDT
Google Cloud Big Data and Machine Learning Fundamentals Earned Mar 28, 2024 EDT
Contact Center AI: Conversational Design Fundamentals Earned Mar 18, 2024 EDT
Integrate Vertex AI Search and Conversation into Voice and Chat Apps Earned Mar 15, 2024 EDT
Introduction to Gemini Enterprise for Customer Experience and Conversational Agents Earned Mar 14, 2024 EDT
Building Gen AI Apps with Vertex AI: Prompting and Tuning Earned Mar 10, 2024 EDT
Text Prompt Engineering Techniques Earned Mar 10, 2024 EDT
Search with AI Applications Earned Mar 10, 2024 EDT
Vertex AI Studio 简介 Earned Mar 9, 2024 EST
Responsible AI: 和 Google Cloud 一起践行 AI 原则 Earned Mar 9, 2024 EST
Generative AI Fundamentals Earned Mar 9, 2024 EST
Generative AI Explorer : Vertex AI Earned Mar 9, 2024 EST
负责任的 AI 简介 Earned Mar 9, 2024 EST
大型语言模型简介 Earned Mar 9, 2024 EST
生成式 AI 简介 Earned Mar 7, 2024 EST

Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.

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Explore Playbooks and their implementation of the ReAct pattern for building conversational agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.

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In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security. You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses. Finally, you'll gain insights into common search configurations and troubleshooting techniques.

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This course explores the quality assurance best practices and the tools available in Conversational Agents to ensure production grade quality during Conversational Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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This course explores the fundamentals of the feedback loop process for Conversational Agent development and introduces the native capabilities within Conversational Agents that support it. You will also learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents.

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This course explores the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.

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This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.

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In this course you will learn how to leverage Customer Experience Insights (CX Insights) to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.

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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions.

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This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.

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在本课程中，您将了解 Gemini（Google Cloud 的生成式 AI 赋能的协作工具）如何帮助管理员预配基础设施。您将了解如何通过输入提示来让 Gemini 解释基础设施、GKE 集群的部署，以及现有基础设施的更新。您可以通过实操实验了解如何利用 Gemini 来改进 GKE 部署工作流。 Duet AI 已更名为 Gemini，这是我们的新一代模型。

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在本课程中，您将了解 Gemini（Google Cloud 的生成式 AI 赋能的协作工具）如何帮助管理员预配基础设施。您将了解如何通过输入提示来让 Gemini 解释基础设施、GKE 集群的部署，以及现有基础设施的更新。您可以通过实操实验了解如何利用 Gemini 来改进 GKE 部署工作流。 Duet AI 已更名为 Gemini，这是我们的新一代模型。

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在本课程中，您将了解 Google Cloud 中依托生成式 AI 技术的协作工具 Gemini 如何帮助开发者构建应用。您将学习如何向 Gemini 输入提示，让其为您解释代码、推荐 Google Cloud 服务并为您的应用生成代码。您将通过实操实验体验 Gemini 对应用开发工作流的改进作用。 Duet AI 已更名为 Gemini，这是我们的新一代模型。

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Learn how Gemini can revolutionize your ability to develop applications! This course helps developers go beyond the basics and learn how to integrate Gemini into their workflows.

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This course introduces the Google Cloud big data and machine learning products and services that support the data-to-AI lifecycle. It explores the processes, challenges, and benefits of building a big data pipeline and machine learning models with Vertex AI on Google Cloud.

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.

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This course explores the different products and capabilities of Gemini Enterprise for Customer Experience and Conversational Agents. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.

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(This course was previously named Multimodal Prompt Engineering with Gemini and PaLM) This course teaches how to use Vertex AI Studio, a Google Cloud console tool for rapidly prototyping and testing generative AI models. You learn to test sample prompts, design your own prompts, and customize foundation models to handle tasks that meet your application's needs. Whether you are looking for text, chat, code, image or speech generative experiences Vertex AI Studio offers you an interface to work with and APIs to integrate your production application.

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Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.

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(Previously named "Developing apps with Vertex AI Agent Builder: Search". Please note there maybe instances in this course where previous product names and titles are used) Enterprises of all sizes have trouble making their information readily accessible to employees and customers alike. Internal documentation is frequently scattered across wikis, file shares, and databases. Similarly, consumer-facing sites often offer a vast selection of products, services, and information, but customers are frustrated by ineffective site search and navigation capabilities. This course teaches you to use AI Applications to integrate enterprise-grade generative AI search.

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本课程介绍 Vertex AI Studio，这是一种用于与生成式 AI 模型交互、围绕业务创意进行原型设计并在生产环境中落地的工具。通过沉浸式应用场景、富有吸引力的课程和实操实验，您将探索从提示到产品的整个生命周期，了解如何将 Vertex AI Studio 用于多模态 Gemini 应用、提示设计、提示工程和模型调优。本课程的目的在于帮助您利用 Vertex AI Studio，在自己的项目中充分发掘生成式 AI 的潜力。

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随着企业对人工智能和机器学习的应用越来越广泛，以负责任的方式构建这些技术也变得更加重要。但对很多企业而言，真正践行 Responsible AI 并非易事。如果您有意了解如何在组织内践行 Responsible AI，本课程正适合您。 本课程将介绍 Google Cloud 目前如何践行 Responsible AI，以及从中总结的最佳实践和经验教训，便于您以此为框架构建自己的 Responsible AI 方法。

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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.

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This content is deprecated. Please see the latest version of the course, here.

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这是一节入门级微课程，旨在解释什么是负责任的 AI、它的重要性，以及 Google 如何在自己的产品中实现负责任的 AI。此外，本课程还介绍了 Google 的 7 个 AI 开发原则。

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这是一节入门级微学习课程，探讨什么是大型语言模型 (LLM)、适合的应用场景以及如何使用提示调整来提升 LLM 性能，还介绍了可以帮助您开发自己的 Gen AI 应用的各种 Google 工具。

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这是一节入门级微课程，旨在解释什么是生成式 AI、它的用途以及与传统机器学习方法的区别。该课程还介绍了可以帮助您开发自己的生成式 AI 应用的各种 Google 工具。

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