Leverage data with Customer Experience Insights
Earned Eki 30, 2025 EDT
Text Prompt Engineering Techniques
Earned Eki 30, 2025 EDT
Leverage best practices for developing, operating, and securing production-grade Conversational Agents
Earned Eki 28, 2025 EDT
Extend virtual agents with webhooks, tools, and Messenger integration
Earned Eki 28, 2025 EDT
Analyze patterns in conversational data with Customer Experience Insights
Earned Eki 27, 2025 EDT
Build basic Conversational Agents with Playbooks and Flows
Earned Eki 27, 2025 EDT
Improve customer and agent satisfaction with Agent Assist
Earned Eki 24, 2025 EDT
Search with AI Applications
Earned Haz 7, 2024 EDT
Görüntü Üretmeye Giriş
Earned Ağu 31, 2023 EDT
Sorumlu Yapay Zeka: Google Cloud ile Yapay Zeka İlkelerinin Uygulanması
Earned Ağu 31, 2023 EDT
Generative AI Fundamentals
Earned Ağu 31, 2023 EDT
Sorumlu Yapay Zeka'ya Giriş
Earned Ağu 31, 2023 EDT
Büyük Dil Modellerine Giriş
Earned Ağu 31, 2023 EDT
Üretken Yapay Zekaya Giriş
Earned Ağu 31, 2023 EDT
In this course you will learn how to leverage Customer Experience Insights (CX Insights) to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.
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Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.
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Complete the Leverage best practices for developing, operating, and securing production-grade Conversational Agents skill badge to demonstrate your ability to implement a variety of best practices around development, deployment, and security. These will include: Using versions and environments, backing up with Git integration, leveraging test cases and CI/CD testing, tracking conversations with conversation history and logging, redacting data, and securing acceess to agent and webhook endpoints.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have develope…
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Complete the Extend agent functionality with Webhooks, Tools, and Integrations skill badge to demonstrate your ability to let conversational agents take actions. You will create a flow that calls a webhook and a playbook with a tool and combine them into a hybrid agent. You'll also prepare custom payload for rich content experiences in the Conversational Messenger.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with Cx Insights. After completing this challenge, you will be ready to deploy Cx Insights to improve customer service performance, and create better customer experiences.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
Complete the Build basic Conversational Agents with Playbooks and Flows skill badge to demonstrate your proficiency in building virtual agents using traditional NLU and generative-based features.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
Complete the Improve customer and agent satisfaction with Agent Assist skill badge to demonstrate your proficiency in configuring basic conversational agents that can escalate actions to human agents, and configuring Agent Assist to help human agents with customer queries. You prove your knowledge in configuring Generators for summarization, classification and recommendation of tickets as well leverage tools such as Generative Knowledge Assist, to provide further context to human agents.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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(Previously named "Developing apps with Vertex AI Agent Builder: Search". Please note there maybe instances in this course where previous product names and titles are used)
Enterprises of all sizes have trouble making their information readily accessible to employees and customers alike. Internal documentation is frequently scattered across wikis, file shares, and databases. Similarly, consumer-facing sites often offer a vast selection of products, services, and information, but customers are frustrated by ineffective site search and navigation capabilities.
This course teaches you to use AI Applications to integrate enterprise-grade generative AI search.
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Bu kursta, görüntü üretme alanında gelecek vadeden bir makine öğrenimi modelleri ailesi olan "difüzyon modelleri" tanıtılmaktadır. Difüzyon modelleri fizikten, özellikle de termodinamikten ilham alır. Geçtiğimiz birkaç yıl içinde, gerek araştırma gerekse endüstri alanında difüzyon modelleri popülerlik kazandı. Google Cloud'daki son teknoloji görüntü üretme model ve araçlarının çoğu, difüzyon modelleri ile desteklenmektedir. Bu kursta, difüzyon modellerinin ardındaki teori tanıtılmakta ve bu modellerin Vertex AI'da nasıl eğitilip dağıtılacağı açıklanmaktadır.
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Kurumsal yapay zeka ve makine öğreniminin kullanımı artmaya devam ettikçe, bunu sorumlu bir şekilde oluşturmanın önemi de artıyor. Sorumlu yapay zeka hakkında konuşmanın, onu uygulamaya koymaktan çok daha kolay olabilmesi burada bir zorluk oluşturmaktadır. Kuruluşunuzda sorumlu yapay zekayı nasıl işlevsel hale getireceğinizi öğrenmekle ilgileniyorsanız, bu kurs tam size göre.
Bu kurs, Google Cloud'un sorumlu yapay zeka yaklaşımını nasıl uyguladığını derinlemesine inceleyerek, kendi sorumlu yapay zeka stratejinizi oluşturmanız için size kapsamlı bir çerçeve sunuyor.
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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
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Bu kurs, sorumlu yapay zekanın ne olduğunu, neden önemli olduğunu ve Google'ın sorumlu yapay zekayı ürünlerinde nasıl uyguladığını açıklamayı amaçlayan giriş seviyesinde bir mikro öğrenme kursudur. Ayrıca Google'ın 7 yapay zeka ilkesini de tanıtır.
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Bu giriş seviyesi mikro öğrenme kursunda büyük dil modelleri (BDM) nedir, hangi kullanım durumlarında kullanılabileceği ve büyük dil modelleri performansını artırmak için nasıl istem ayarlaması yapabileceğiniz keşfedilecektir. Ayrıca kendi üretken yapay zeka uygulamalarınızı geliştirmenize yardımcı olacak Google araçları hakkında bilgi verilecektir.
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Bu, üretken yapay zekanın ne olduğunu, nasıl kullanıldığını ve geleneksel makine öğrenme yöntemlerinden nasıl farklı olduğunu açıklamayı amaçlayan giriş seviyesi bir mikro öğrenme kursudur. Ayrıca kendi üretken yapay zeka uygulamalarınızı geliştirmenize yardımcı olacak Google Araçlarını da kapsar.
Leverage data with Customer Experience Insights
Earned Eki 30, 2025 EDT
Text Prompt Engineering Techniques
Earned Eki 30, 2025 EDT
Leverage best practices for developing, operating, and securing production-grade Conversational Agents
Earned Eki 28, 2025 EDT
Extend virtual agents with webhooks, tools, and Messenger integration
Earned Eki 28, 2025 EDT
Analyze patterns in conversational data with Customer Experience Insights
Earned Eki 27, 2025 EDT
Build basic Conversational Agents with Playbooks and Flows
Earned Eki 27, 2025 EDT
Improve customer and agent satisfaction with Agent Assist
Earned Eki 24, 2025 EDT
Search with AI Applications
Earned Haz 7, 2024 EDT
Görüntü Üretmeye Giriş
Earned Ağu 31, 2023 EDT
Sorumlu Yapay Zeka: Google Cloud ile Yapay Zeka İlkelerinin Uygulanması
Earned Ağu 31, 2023 EDT
Generative AI Fundamentals
Earned Ağu 31, 2023 EDT
Sorumlu Yapay Zeka'ya Giriş
Earned Ağu 31, 2023 EDT
Büyük Dil Modellerine Giriş
Earned Ağu 31, 2023 EDT
Üretken Yapay Zekaya Giriş
Earned Ağu 31, 2023 EDT