Leverage data with Customer Experience Insights
Earned אוק 30, 2025 EDT
Text Prompt Engineering Techniques
Earned אוק 30, 2025 EDT
Leverage best practices for developing, operating, and securing production-grade Conversational Agents
Earned אוק 28, 2025 EDT
Extend virtual agents with webhooks, tools, and Messenger integration
Earned אוק 28, 2025 EDT
Analyze patterns in conversational data with Customer Experience Insights
Earned אוק 27, 2025 EDT
Build basic Conversational Agents with Playbooks and Flows
Earned אוק 27, 2025 EDT
Improve customer and agent satisfaction with Agent Assist
Earned אוק 24, 2025 EDT
Search with AI Applications
Earned יונ 7, 2024 EDT
Introduction to Image Generation - בעברית
Earned אוג 31, 2023 EDT
Responsible AI: Applying AI Principles with Google Cloud
Earned אוג 31, 2023 EDT
Generative AI Fundamentals
Earned אוג 31, 2023 EDT
Introduction to Responsible AI - בעברית
Earned אוג 31, 2023 EDT
Introduction to Large Language Models - בעברית
Earned אוג 31, 2023 EDT
Introduction to Generative AI - בעברית
Earned אוג 31, 2023 EDT
In this course you will learn how to leverage Customer Experience Insights (CX Insights) to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.
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Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.
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Complete the Leverage best practices for developing, operating, and securing production-grade Conversational Agents skill badge to demonstrate your ability to implement a variety of best practices around development, deployment, and security. These will include: Using versions and environments, backing up with Git integration, leveraging test cases and CI/CD testing, tracking conversations with conversation history and logging, redacting data, and securing acceess to agent and webhook endpoints.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have develope…
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Complete the Extend agent functionality with Webhooks, Tools, and Integrations skill badge to demonstrate your ability to let conversational agents take actions. You will create a flow that calls a webhook and a playbook with a tool and combine them into a hybrid agent. You'll also prepare custom payload for rich content experiences in the Conversational Messenger.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with Cx Insights. After completing this challenge, you will be ready to deploy Cx Insights to improve customer service performance, and create better customer experiences.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
Complete the Build basic Conversational Agents with Playbooks and Flows skill badge to demonstrate your proficiency in building virtual agents using traditional NLU and generative-based features.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
Complete the Improve customer and agent satisfaction with Agent Assist skill badge to demonstrate your proficiency in configuring basic conversational agents that can escalate actions to human agents, and configuring Agent Assist to help human agents with customer queries. You prove your knowledge in configuring Generators for summarization, classification and recommendation of tickets as well leverage tools such as Generative Knowledge Assist, to provide further context to human agents.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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(Previously named "Developing apps with Vertex AI Agent Builder: Search". Please note there maybe instances in this course where previous product names and titles are used)
Enterprises of all sizes have trouble making their information readily accessible to employees and customers alike. Internal documentation is frequently scattered across wikis, file shares, and databases. Similarly, consumer-facing sites often offer a vast selection of products, services, and information, but customers are frustrated by ineffective site search and navigation capabilities.
This course teaches you to use AI Applications to integrate enterprise-grade generative AI search.
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בקורס נלמד על מודלים של דיפוזיה, משפחת מודלים של למידת מכונה שיצרו הרבה ציפיות לאחרונה בתחום של יצירת תמונות. מודלים של דיפוזיה שואבים השראה מפיזיקה, וספציפית מתרמודינמיקה. בשנים האחרונות, מודלים של דיפוזיה הפכו לפופולריים גם בתחום המחקר וגם בתעשייה. מודלים של דיפוזיה עומדים מאחורי הרבה מהכלים והמודלים החדשניים ליצירת תמונות ב-Google Cloud. בקורס הזה נלמד על התיאוריה שמאחורי מודלים של דיפוזיה, ואיך לאמן ולפרוס אותם ב-Vertex AI.
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As the use of enterprise Artificial Intelligence and Machine Learning continues to grow, so too does the importance of building it responsibly. A challenge for many is that talking about responsible AI can be easier than putting it into practice. If you’re interested in learning how to operationalize responsible AI in your organization, this course is for you.
In this course, you will learn how Google Cloud does this today, together with best practices and lessons learned, to serve as a framework for you to build your own responsible AI approach.
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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
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זהו קורס מבוא ממוקד שמטרתו להסביר מהי אתיקה של בינה מלאכותית, למה היא חשובה ואיך Google נוהגת לפי כללי האתיקה של הבינה המלאכותית במוצרים שלה. מוצגים בו גם 7 עקרונות ה-AI של Google.
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זהו קורס מבוא ממוקד שבוחן מהם מודלים גדולים של שפה (LLM), איך משתמשים בהם בתרחישים שונים לדוגמה ואיך אפשר לשפר את הביצועים שלהם באמצעות כוונון של הנחיות. הוא גם כולל הסבר על הכלים של Google שיעזרו לכם לפתח אפליקציות בינה מלאכותית גנרטיבית משלכם.
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זהו קורס מבוא ממוקד שמטרתו להסביר מהי בינה מלאכותית גנרטיבית, איך משתמשים בה ובמה היא שונה משיטות מסורתיות של למידת מכונה. הוא גם כולל הסבר על הכלים של Google שיעזרו לכם לפתח אפליקציות בינה מלאכותית גנרטיבית משלכם.
Leverage data with Customer Experience Insights
Earned אוק 30, 2025 EDT
Text Prompt Engineering Techniques
Earned אוק 30, 2025 EDT
Leverage best practices for developing, operating, and securing production-grade Conversational Agents
Earned אוק 28, 2025 EDT
Extend virtual agents with webhooks, tools, and Messenger integration
Earned אוק 28, 2025 EDT
Analyze patterns in conversational data with Customer Experience Insights
Earned אוק 27, 2025 EDT
Build basic Conversational Agents with Playbooks and Flows
Earned אוק 27, 2025 EDT
Improve customer and agent satisfaction with Agent Assist
Earned אוק 24, 2025 EDT
Search with AI Applications
Earned יונ 7, 2024 EDT
Introduction to Image Generation - בעברית
Earned אוג 31, 2023 EDT
Responsible AI: Applying AI Principles with Google Cloud
Earned אוג 31, 2023 EDT
Generative AI Fundamentals
Earned אוג 31, 2023 EDT
Introduction to Responsible AI - בעברית
Earned אוג 31, 2023 EDT
Introduction to Large Language Models - בעברית
Earned אוג 31, 2023 EDT
Introduction to Generative AI - בעברית
Earned אוג 31, 2023 EDT