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Myrna Irina Oskierko

Mitglied seit 2023

Silver League

91910 Punkte
Build intelligent agents with Agent Development Kit (ADK) Earned Okt 21, 2025 EDT
Data Lake Modernization on Google Cloud: Cloud Composer Earned Aug 14, 2025 EDT
Gemini-Modelle in BigQuery nutzen Earned Aug 13, 2025 EDT
Multi-Agent-Systeme mit dem Agent Development Kit (ADK) und der Agent Engine bereitstellen Earned Aug 12, 2025 EDT
Empower Gen AI apps with tool use Earned Aug 12, 2025 EDT
Mit Vertex AI und Flutter auf generativer KI basierende Agents erstellen Earned Aug 12, 2025 EDT
Looker Studio Essentials Earned Jul 28, 2025 EDT
Introduction to Looker Earned Jul 25, 2025 EDT
Einbettungen, Vektorsuche und RAG mit BigQuery erstellen Earned Jun 6, 2025 EDT
Den Wissensaustausch mit Gemini Enterprise beschleunigen Earned Jun 6, 2025 EDT
Orchestrating Gen AI Applications with LangChain Earned Jun 5, 2025 EDT
Daten für die Vorhersagemodellierung mit BigQuery ML vorbereiten Earned Feb 4, 2025 EST
ML-Modelle mit BigQuery ML erstellen Earned Jan 16, 2025 EST
DFCX Virtual Agent Delivery Framework Earned Jul 4, 2024 EDT
Extend CX Agents with Vertex AI Search data stores Earned Jul 4, 2024 EDT
Integrate Vertex AI Search and Conversation into Voice and Chat Apps Earned Mai 30, 2024 EDT
Introduction to Gemini Enterprise for Customer Experience and Conversational Agents Earned Mai 30, 2024 EDT
Search with AI Applications Earned Mai 30, 2024 EDT
Advanced Performance Measurement Earned Mai 29, 2024 EDT
Advanced Webhook Concepts Earned Mai 28, 2024 EDT
Generative Playbooks Earned Mai 28, 2024 EDT
Building Complex Self-Service Experiences in Conversational Agents Earned Mai 27, 2024 EDT
Conversational AI Voice and Chat Integrations Earned Mai 27, 2024 EDT
Vertex AI Search for Commerce Earned Mai 27, 2024 EDT
Build, Train and Deploy ML Models with Keras on Google Cloud Earned Mai 22, 2024 EDT
Develop Advanced Enterprise Search and Conversation Applications Earned Mai 21, 2024 EDT
Informationen aus BigQuery-Daten ableiten Earned Mai 21, 2024 EDT
Understanding LookML in Looker Earned Mai 16, 2024 EDT
Contact Center as a Service Implementation Earned Mai 8, 2024 EDT
Building Complex End to End Self-Service Experiences in Dialogflow CX Earned Mai 6, 2024 EDT
Developing Data Models with LookML Earned Apr 24, 2024 EDT
Analyzing and Visualizing Data in Looker Earned Apr 24, 2024 EDT
Serverless Data Processing with Dataflow: Foundations Earned Apr 17, 2024 EDT
Improving developer velocity with Gemini Code Assist Earned Apr 17, 2024 EDT
Data Warehouse mit BigQuery erstellen Earned Apr 11, 2024 EDT
Data Mesh mit Dataplex aufbauen Earned Apr 10, 2024 EDT
Einstieg in die Bildgenerierung Earned Apr 5, 2024 EDT
Generative AI for Business Leaders Earned Apr 5, 2024 EDT
App Dev with Gemini Earned Mär 11, 2024 EDT
Getting Started with the Vertex AI Gemini API Earned Mär 8, 2024 EST
Multimodality with Gemini Earned Mär 8, 2024 EST
Custom Search with Embeddings in Vertex AI Earned Mär 8, 2024 EST
Vektorsuche und Einbettungen Earned Mär 7, 2024 EST
Virtual Agent Development in Dialogflow ES for Software Devs Earned Mär 6, 2024 EST
CCAI Operations and Implementation Earned Mär 6, 2024 EST
Virtual Agent Development in Dialogflow CX for Software Devs Earned Mär 5, 2024 EST
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned Mär 5, 2024 EST
Virtual Agent Development in Dialogflow ES for Citizen Devs Earned Mär 5, 2024 EST
Contact Center AI: Conversational Design Fundamentals Earned Mär 1, 2024 EST
Develop Advanced Enterprise Search and Conversation Applications Earned Mär 1, 2024 EST
Text Prompt Engineering Techniques Earned Feb 26, 2024 EST
Search with AI Applications Earned Feb 23, 2024 EST
Building Gen AI Apps with Vertex AI: Prompting and Tuning Earned Feb 23, 2024 EST
Generative AI Explorer : Vertex AI Earned Feb 22, 2024 EST
Einführung in Vertex AI Studio Earned Feb 21, 2024 EST
Generative AI Fundamentals Earned Feb 21, 2024 EST
Verantwortungsbewusste Anwendung von KI: KI-Grundsätze in Google Cloud anwenden Earned Feb 20, 2024 EST
Einführung in die verantwortungsbewusste Anwendung von KI Earned Feb 20, 2024 EST
Einführung in Large Language Models Earned Feb 20, 2024 EST
Einführung in generative KI Earned Feb 20, 2024 EST
Introduction to Gemini Enterprise for Customer Experience and Conversational Agents Earned Feb 20, 2024 EST
Integrate Vertex AI Search and Conversation into Voice and Chat Apps Earned Feb 20, 2024 EST
Smart Analytics, Machine Learning, and AI on Google Cloud Earned Jan 17, 2024 EST
Build Batch Data Pipelines on Google Cloud Earned Jan 8, 2024 EST
Build Data Lakes and Data Warehouses on Google Cloud Earned Dez 12, 2023 EST
Google Cloud Big Data and Machine Learning Fundamentals Earned Dez 11, 2023 EST

This structured course is for developers interested in building intelligent agents using the Agent Development Kit (ADK). It combines hands-on experience, core concepts, and practical application, to provide a comprehensive guide to using ADK. You can also join our community of Google Cloud experts and peers to ask questions, collaborate on answers, and connect with the Googlers making the products you use every day.

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Welcome to Cloud Composer, where we discuss how to orchestrate data lake workflows with Cloud Composer.

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In diesem Kurs wird gezeigt, wie Sie KI-/ML-Modelle für Aufgaben basierend auf generativer KI in BigQuery verwenden. Anhand eines praktischen Anwendungsfalls zum Customer-Relationship-Management lernen Sie den Workflow zur Lösung eines Geschäftsproblems mit Gemini-Modellen kennen. Zur besseren Nachvollziehbarkeit bietet der Kurs auch eine Schritt-für-Schritt-Anleitung für das Programmieren von Lösungen mithilfe von SQL-Abfragen und Python-Notebooks.

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In diesem Kurs lernen Sie, wie Sie mit dem Google Agent Development Kit komplexe Multi-Agent-Systeme entwickeln. Sie erstellen Agenten mit Tools und verbinden sie durch über- und untergeordnete Beziehungen und Abläufe, um festzulegen, wie sie interagieren. Sie führen Ihre Agenten lokal aus und stellen sie in der Vertex AI Agent Engine bereit, um sie als verwalteten Agent-Ablauf auszuführen. Die Entscheidungen zur Infrastruktur und die Ressourcenskalierung werden von der Agent Engine übernommen. Bitte beachten Sie, dass diese Labs auf einer Vorabversion dieses Produkts basieren. Bei diesen Labs kann es zu Verzögerungen kommen, da wir Wartungsupdates bereitstellen.

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An LLM-based application can process language in a way that resembles thought. But if you want to extend its capabilities to take actions by running other functions you have coded, you will need to use function calling. This can also be referred to as tool use. Additionally, you can give a model the ability to search Google or search a data store of documents to ground its responses. In other words, to base its answers on that information. In this course, you’ll explore these concepts.

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In diesem Kurs lernen Sie, wie Sie mit Flutter, dem portierbaren Benutzeroberflächen-Toolkit von Google, eine App entwickeln und diese in Gemini, die Reihe generativer KI-Modelle von Google, einbinden. Außerdem nutzen Sie Vertex AI Agent Builder, die Plattform von Google zum Erstellen und Verwalten von KI-Agents und ‑Anwendungen.

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This course provides an introduction to Looker Studio’s powerful features for data visualization and reporting. Learn to transform raw data into insightful reports by mastering various visualization options, connecting to diverse data sources, and implementing interactive controls such as filters. Explore data blending techniques to combine information from multiple sources and unlock deeper insights. Through hands-on exercises you'll gain the skills to create compelling, dynamic reports that effectively communicate data-driven stories.

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In this introductory course, you'll learn how Looker can help you explore, analyze, and visualize your data to drive better decisions. Through a combination of video lectures and demos, you'll discover how to connect to various data sources, build interactive dashboards, and perform effective data analysis. Whether you're a data analyst, BI analyst, data scientist or business user, this course will equip you with the foundational knowledge to start using Looker effectively, regardless of your background.

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In diesem Kurs wird eine Lösung für Retrieval-Augmented Generation (RAG) in BigQuery vorgestellt, die KI-Halluzinationen minimiert. Sie lernen einen RAG-Workflow kennen, der die Erstellung von Einbettungen, die Suche in einem Vektorraum und die Generierung verbesserter Antworten umfasst. Darüber hinaus werden die konzeptionellen Gründe für diese Schritte und ihre praktische Umsetzung mit BigQuery erklärt. Am Ende des Kurses werden Sie in der Lage sein, eine RAG-Pipeline mithilfe von BigQuery und generativen KI-Modellen wie Gemini zu erstellen und Modelle einzubetten, um KI-Halluzinationen zu verhindern.

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Gemini Enterprise ist ein leistungsstarkes Tool, das das Fachwissen von Google in den Bereichen Suche und KI zusammenbringt. Mitarbeitende können damit bestimmte Informationen in Dokumentenspeichern, E‑Mails, Chats, Ticketsystemen und anderen Datenquellen über eine einzige Suchleiste finden. Der Gemini Enterprise-Assistent kann sie auch beim Brainstorming, der Recherche oder der Strukturierung von Dokumenten unterstützen und zum Beispiel Kollegen zu einem Kalendertermin einladen, um die Wissensarbeit und Zusammenarbeit zu beschleunigen. (Gemini Enterprise hieß früher Google Agentspace. In diesem Kurs kann es daher noch Verweise auf den alten Produktnamen geben.)

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This course equips full-stack mobile and web developers with the skills to integrate generative AI features into their applications using LangChain. You'll learn how to leverage LangChain’s capabilities for backend flows and seamless model execution, all within the familiar environment of Python. The course guides you through the entire process, from prototyping to production, ensuring a smooth journey in building next-generation AI-powered applications.

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Mit dem Skill-Logo zum Kurs Daten für die Vorhersagemodellierung mit BigQuery ML vorbereiten weisen Sie fortgeschrittene Kenntnisse in folgenden Bereichen nach: Erstellen von Pipelines für die Datentransformation nach BigQuery mithilfe von Dataprep von Trifacta; Extrahieren, Transformieren und Laden (ETL) von Workflows mit Cloud Storage, Dataflow und BigQuery; und Erstellen von Machine-Learning-Modellen mithilfe von BigQuery ML.

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Mit dem Skill-Logo zum Kurs ML-Modelle mit BigQuery ML erstellen weisen Sie fortgeschrittene Kenntnisse in folgendem Bereich nach: Erstellen und Bewerten von Machine-Learning-Modellen mit BigQuery ML, um Datenvorhersagen zu treffen.

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This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.

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In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security. You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses. Finally, you'll gain insights into common search configurations and troubleshooting techniques.

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This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.

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This course explores the different products and capabilities of Gemini Enterprise for Customer Experience and Conversational Agents. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.

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(Previously named "Developing apps with Vertex AI Agent Builder: Search". Please note there maybe instances in this course where previous product names and titles are used) Enterprises of all sizes have trouble making their information readily accessible to employees and customers alike. Internal documentation is frequently scattered across wikis, file shares, and databases. Similarly, consumer-facing sites often offer a vast selection of products, services, and information, but customers are frustrated by ineffective site search and navigation capabilities. This course teaches you to use AI Applications to integrate enterprise-grade generative AI search.

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In this course, you will learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.

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This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Conversational Agent self-service experiences. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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Explore Playbooks and their implementation of the ReAct pattern for building conversational agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.

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This course will equip you with the tools to develop complex conversational experiences in Conversational Agents capable of identifying the user intent and routing it to the right self service flow. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.

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This on-demand course provides partners the skills required to design, deploy, and monitor Vertail AI Search for Commerce solutions including retail search and recommendation AI for enterprise customers.

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This course covers building ML models with TensorFlow and Keras, improving the accuracy of ML models and writing ML models for scaled use.

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In this course, you'll use text embeddings for tasks like classification, outlier detection, text clustering and semantic search. You'll combine semantic search with the text generation capabilities of an LLM to build Retrieval Augmented Generation (RAG) solutions, such as for question-answering systems, using Google Cloud's Vertex AI and Google Cloud databases.

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Mit dem Skill-Logo zum Kurs Informationen aus BigQuery-Daten ableiten weisen Sie Grundkenntnisse in folgenden Bereichen nach: Schreiben von SQL-Abfragen, Abfragen öffentlicher Tabellen, Laden von Beispieldaten in BigQuery, Beheben häufig auftretender Syntaxfehler mithilfe der Abfragevalidierung in BigQuery und Erstellen von Berichten in Looker Studio durch Herstellen einer Verbindung zu BigQuery-Daten.

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In this quest, you will get hands-on experience with LookML in Looker. You will learn how to write LookML code to create new dimensions and measures, create derived tables and join them to Explores, filter Explores, and define caching policies in LookML.

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An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more. Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.

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This course will equip you with the tools to develop complex conversational experiences in Dialogflow CX capable of identifying the user intent and routing it to the right self service flow.

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This course empowers you to develop scalable, performant LookML (Looker Modeling Language) models that provide your business users with the standardized, ready-to-use data that they need to answer their questions. Upon completing this course, you will be able to start building and maintaining LookML models to curate and manage data in your organization’s Looker instance.

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In this course, you learn how to do the kind of data exploration and analysis in Looker that would formerly be done primarily by SQL developers or analysts. Upon completion of this course, you will be able to leverage Looker's modern analytics platform to find and explore relevant content in your organization’s Looker instance, ask questions of your data, create new metrics as needed, and build and share visualizations and dashboards to facilitate data-driven decision making.

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This course is part 1 of a 3-course series on Serverless Data Processing with Dataflow. In this first course, we start with a refresher of what Apache Beam is and its relationship with Dataflow. Next, we talk about the Apache Beam vision and the benefits of the Beam Portability framework. The Beam Portability framework achieves the vision that a developer can use their favorite programming language with their preferred execution backend. We then show you how Dataflow allows you to separate compute and storage while saving money, and how identity, access, and management tools interact with your Dataflow pipelines. Lastly, we look at how to implement the right security model for your use case on Dataflow.

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Learn how Gemini can revolutionize your ability to develop applications! This course helps developers go beyond the basics and learn how to integrate Gemini into their workflows.

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Mit dem Skill-Logo zum Kurs Data Warehouse mit BigQuery erstellen weisen Sie fortgeschrittene Kenntnisse in folgenden Bereichen nach: Daten zusammenführen, um neue Tabellen zu erstellen, Probleme mit Joins lösen, Daten mit Unions anhängen, nach Daten partitionierte Tabellen erstellen und JSON, Arrays sowie Strukturen in BigQuery nutzen.

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Mit dem Skill-Logo Data Mesh mit Dataplex aufbauen weisen Sie die folgenden Kenntnisse nach: Aufbauen eines Data Mesh mit Dataplex für mehr Datensicherheit, Governance und Discovery in Google Cloud. Sie fördern und testen Ihre Fähigkeiten beim Tagging von Assets, Zuweisen von IAM-Rollen und Bewerten der Datenqualität in Dataplex.

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In diesem Kurs werden Diffusion-Modelle vorgestellt, eine Gruppe verschiedener Machine Learning-Modelle, die kürzlich einige vielversprechende Fortschritte im Bereich Bildgenerierung gemacht haben. Diffusion-Modelle basieren auf physikalischen Konzepten der Thermodynamik und sind in den letzten Jahren in der Forschung und Industrie sehr beliebt geworden. Dabei stützen sich Diffusion-Modelle auf viele innovative Modelle und Tools zur Bildgenerierung in Google Cloud. In diesem Kurs werden Ihnen die theoretischen Grundlagen der Diffusion-Modelle erläutert und wie Sie diese Modelle über Vertex AI trainieren und bereitstellen können.

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A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.

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Unlock the power of Google Cloud's cutting-edge Vertex AI Gemini API to craft innovative multimodal applications. This hands-on course delves into the integration of the Vertex AI SDK for Python, guiding you through the generation of sophisticated responses powered by the Gemini Pro and Gemini Pro Vision models. Get ready to build, deploy, and harness the transformative capabilities of multimodal AI within your own projects. Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.

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Get hands-on with the Gemini Pro and Gemini Pro Vision models through our new labs. This course gives you a unique chance to explore these powerful AI tools while our training content is still in development. Learn to interact with the models using the Vertex AI Gemini API and cURL commands, and help us create the best possible learning experience around this technology. Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.

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Delve into the power of multimodal AI with this project-based course using Gemini. Master essential techniques and build advanced applications. You will: - Experiment with multimodal use cases to expand application possibilities - Implement recommendation systems that combine suggestions with clear reasoning - Design a powerful document search engine using multimodal RAG methods Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.

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This course explores Google Cloud technologies to create and generate embeddings. Embeddings are numerical representations of text, images, video and audio, and play a pivotal role in many tasks that involve the identification of similar items, like Google searches, online shopping recommendations, and personalized music suggestions. Specifically, you’ll use embeddings for tasks like classification, outlier detection, clustering and semantic search. You’ll combine semantic search with the text generation capabilities of an LLM to build Retrieval Augmented Generation (RAG) systems and question-answering solutions, on your own proprietary data using Google Cloud’s Vertex AI.

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In diesem Kurs lernen Sie KI-basierte Suchtechnologien, Tools und Anwendungen kennen. Er umfasst folgende Themen: die semantische Suche mithilfe von Vektoreinbettungen, die Hybridsuche, bei der semantische und stichwortbezogene Ansätze kombiniert werden, und Retrieval-Augmented Generation (RAG), die KI-Halluzinationen durch einen fundierten KI-Agenten minimiert. Sie sammeln praktische Erfahrungen mit der Vektorsuche in Vertex AI zum Entwickeln einer intelligenten Suchmaschine.

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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.

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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…

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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents. This is an intermediate course, intended for learners with the following types of roles: Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. Citizen developers: Creates new business applications fo…

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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In this course, you'll use text embeddings for tasks like classification, outlier detection, text clustering and semantic search. You'll combine semantic search with the text generation capabilities of an LLM to build Retrieval Augmented Generation (RAG) solutions, such as for question-answering systems, using Google Cloud's Vertex AI and Google Cloud databases.

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Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.

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(Previously named "Developing apps with Vertex AI Agent Builder: Search". Please note there maybe instances in this course where previous product names and titles are used) Enterprises of all sizes have trouble making their information readily accessible to employees and customers alike. Internal documentation is frequently scattered across wikis, file shares, and databases. Similarly, consumer-facing sites often offer a vast selection of products, services, and information, but customers are frustrated by ineffective site search and navigation capabilities. This course teaches you to use AI Applications to integrate enterprise-grade generative AI search.

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(This course was previously named Multimodal Prompt Engineering with Gemini and PaLM) This course teaches how to use Vertex AI Studio, a Google Cloud console tool for rapidly prototyping and testing generative AI models. You learn to test sample prompts, design your own prompts, and customize foundation models to handle tasks that meet your application's needs. Whether you are looking for text, chat, code, image or speech generative experiences Vertex AI Studio offers you an interface to work with and APIs to integrate your production application.

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This content is deprecated. Please see the latest version of the course, here.

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Dieser Kurs bietet eine Einführung in Vertex AI Studio, ein Tool für die Interaktion mit generativen KI-Modellen sowie das Prototyping von Geschäftsideen und ihre Umsetzung. Anhand eines eindrucksvollen Anwendungsfalls, ansprechender Lektionen und einer praktischen Übung lernen Sie den Lebenszyklus vom Prompt bis zum Produkt kennen und erfahren, wie Sie Vertex AI Studio für multimodale Gemini-Anwendungen, Prompt-Design, Prompt Engineering und Modellabstimmung einsetzen können. Ziel ist es, Ihnen aufzuzeigen, wie Sie das Potenzial von generativer KI in Ihren Projekten mit Vertex AI Studio ausschöpfen.

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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.

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Da die Nutzung von künstlicher Intelligenz und Machine Learning in Unternehmen weiter zunimmt, wird auch deren verantwortungsbewusste Entwicklung ein immer wichtigeres Thema. Dabei ist es für viele schwierig, die Überlegungen zur verantwortungsbewussten Anwendung von KI in die Praxis umzusetzen. Wenn Sie wissen möchten, wie sich die verantwortungsbewusste Anwendung von KI in die Praxis umsetzen, also operationalisieren lässt, finden Sie in diesem Kurs entsprechende Hilfestellungen. In diesem Kurs erfahren Sie, wie dies mit Google Cloud heutzutage möglich ist, inklusive entsprechender Best Practices und Erkenntnisse. Es wird gezeigt, welches Framework Google Cloud bietet, um einen eigenen Ansatz für die verantwortungsbewusste Anwendung von KI zu entwickeln.

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In diesem Einführungskurs im Microlearning-Format wird erklärt, was verantwortungsbewusste Anwendung von KI bedeutet, warum sie wichtig ist und wie Google dies in seinen Produkten berücksichtigt. Darüber hinaus werden die 7 KI-Grundsätze von Google behandelt.

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In diesem Einführungskurs im Microlearning-Format wird untersucht, was Large Language Models (LLM) sind, für welche Anwendungsfälle sie genutzt werden können und wie die LLM-Leistung durch Feinabstimmung von Prompts gesteigert werden kann. Darüber hinaus werden Tools von Google behandelt, die das Entwickeln eigener Anwendungen basierend auf generativer KI ermöglichen.

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In diesem Einführungskurs im Microlearning-Format wird erklärt, was generative KI ist, wie sie genutzt wird und wie sie sich von herkömmlichen Methoden für Machine Learning unterscheidet. Darüber hinaus werden Tools von Google behandelt, mit denen Sie eigene Anwendungen basierend auf generativer KI entwickeln können.

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This course explores the different products and capabilities of Gemini Enterprise for Customer Experience and Conversational Agents. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.

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This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.

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Incorporating machine learning into data pipelines increases the ability to extract insights from data. This course covers ways machine learning can be included in data pipelines on Google Cloud. For little to no customization, this course covers AutoML. For more tailored machine learning capabilities, this course introduces Notebooks and BigQuery machine learning (BigQuery ML). Also, this course covers how to productionalize machine learning solutions by using Vertex AI.

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In this intermediate course, you will learn to design, build, and optimize robust batch data pipelines on Google Cloud. Moving beyond fundamental data handling, you will explore large-scale data transformations and efficient workflow orchestration, essential for timely business intelligence and critical reporting. Get hands-on practice using Dataflow for Apache Beam and Serverless for Apache Spark (Dataproc Serverless) for implementation, and tackle crucial considerations for data quality, monitoring, and alerting to ensure pipeline reliability and operational excellence. A basic knowledge of data warehousing, ETL/ELT, SQL, Python, and Google Cloud concepts is recommended.

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While the traditional approaches of using data lakes and data warehouses can be effective, they have shortcomings, particularly in large enterprise environments. This course introduces the concept of a data lakehouse and the Google Cloud products used to create one. A lakehouse architecture uses open-standard data sources and combines the best features of data lakes and data warehouses, which addresses many of their shortcomings.

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This course introduces the Google Cloud big data and machine learning products and services that support the data-to-AI lifecycle. It explores the processes, challenges, and benefits of building a big data pipeline and machine learning models with Vertex AI on Google Cloud.

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