成为会员时间：2021
云工程
Earned Dec 27, 2022 EST
Google Cloud 基础知识
Earned Dec 9, 2022 EST
Virtual Agent Development in Dialogflow CX for Software Devs
Earned Jun 24, 2022 EDT
Customer Experiences with Contact Center AI
Earned Dec 10, 2021 EST
在众多课程中，本入门课程独具特色。 这些实验经过精心设计，旨在让 IT 专业人员通过实践掌握 Google Cloud 认证 Associate Cloud Engineer 考核中的各项主题和服务内容。从 IAM 到网络组建和管理， 再到 Kubernetes Engine 部署，本课程将通过特定实验 检验您的 Google Cloud 知识掌握情况。请注意，虽然这些实操 实验有助于提升您的技能和能力，我们仍建议您同时查阅 考试指南和其他可用的备考资源。
在本入门级课程中，您将了解 Google Cloud 的基础工具和服务。此课程提供了可选视频， 旨在帮助您深入了解和回顾实验中涉及的概念。Google Cloud 基础知识是推荐给 Google Cloud 学员的第一门课程 - 即使您几乎没有云相关知识，也能从中获得实践 经验，并将其直接运用于您的首个 Google Cloud 项目。从编写 Cloud Shell 命令和部署您的第一个虚拟机，到在 Kubernetes Engine 上运行应用 或者使用负载均衡，“Google Cloud 基础知识”都是您了解该平台 基本功能的首选入门级课程。
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.