Member since 2021
Bulut Mühendisliği
Earned Ara 27, 2022 EST
Google Cloud Essentials
Earned Ara 9, 2022 EST
Virtual Agent Development in Dialogflow CX for Software Devs
Earned Haz 24, 2022 EDT
Customer Experiences with Contact Center AI
Earned Ara 10, 2021 EST
Bu giriş seviyesi kurs, diğer kurs teklifleri arasında benzersiz bir yere sahiptir. Laboratuvarlar, BT profesyonellerine Google Cloud Certified Associate Cloud Engineer sertifikasında geçen konular ve hizmetlerle ilgili uygulamalı alıştırma imkanı tanımak üzere tasarlandı. Bu kurs; IAM, ağ iletişimi ve Kubernetes Engine dağıtımı gibi alanlarda Google Cloud bilginizi test edecek özel laboratuvarlardan oluşur. Bu tür laboratuvarlarda yapacağınız alıştırmalarla becerilerinizi geliştirebilirsiniz ancak sınav kılavuzunu ve diğer mevcut hazırlık kaynaklarını da incelemenizi öneririz.
In this introductory-level course, you get hands-on practice with the Google Cloud’s fundamental tools and services. Optional videos are provided to provide more context and review for the concepts covered in the labs. Google Cloud Essentials is a recommendeded first course for the Google Cloud learner - you can come in with little or no prior cloud knowledge, and come out with practical experience that you can apply to your first Google Cloud project. From writing Cloud Shell commands and deploying your first virtual machine, to running applications on Kubernetes Engine or with load balancing, Google Cloud Essentials is a prime introduction to the platform’s basic features.
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.