Membro dal giorno 2021
Progettazione cloud
Earned dic 27, 2022 EST
Google Cloud Essentials
Earned dic 9, 2022 EST
Virtual Agent Development in Dialogflow CX for Software Devs
Earned giu 24, 2022 EDT
Customer Experiences with Contact Center AI
Earned dic 10, 2021 EST
Questo corso introduttivo è unico tra le altre offerte di corsi. I lab sono stati selezionati per offrire ai professionisti IT la possibilità di fare pratica su argomenti e servizi che compaiono nell'esame di certificazione Google Cloud - Associate Cloud Engineer. Da IAM al networking, al deployment di Kubernetes Engine, questo corso si compone di lab specifici che metteranno alla prova le tue conoscenze su Google Cloud. Tieni presente che, sebbene la pratica con questi lab ti aiuterà a migliorare le tue competenze e capacità, ti consigliamo di rivedere anche la guida all'esame e altre risorse di preparazione disponibili.
In this introductory-level course, you get hands-on practice with the Google Cloud’s fundamental tools and services. Optional videos are provided to provide more context and review for the concepts covered in the labs. Google Cloud Essentials is a recommendeded first course for the Google Cloud learner - you can come in with little or no prior cloud knowledge, and come out with practical experience that you can apply to your first Google Cloud project. From writing Cloud Shell commands and deploying your first virtual machine, to running applications on Kubernetes Engine or with load balancing, Google Cloud Essentials is a prime introduction to the platform’s basic features.
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.