Zainab Khair
Participante desde 2022
Liga Ouro
15276 pontos
Agentes de IA generativa: transforme sua organização
Earned Jun 30, 2026 EDT
Apps de IA generativa: transforme seu trabalho
Earned Jun 30, 2026 EDT
IA generativa: encare o cenário atual
Earned Jun 30, 2026 EDT
IA generativa: conceitos básicos
Earned Jun 29, 2026 EDT
IA generativa: para além do chatbot
Earned Jun 29, 2026 EDT
[DEPRECATED] Conversation Design Fundamentals
Earned Aug 5, 2024 EDT
Extend CX Agents with Vertex AI Search data stores
Earned Aug 4, 2024 EDT
[DEPRECATED] Conversational Agents Quality Assurance and Deployment Lifecycle
Earned Aug 4, 2024 EDT
Performance Measurement
Earned Aug 4, 2024 EDT
Intro to Conversational AI and Conversational AI Engagement Framework
Earned Aug 4, 2024 EDT
DFCX Virtual Agent Delivery Framework
Earned Aug 4, 2024 EDT
Implement Enterprise Design Patterns with CX Agent Studio
Earned Aug 4, 2024 EDT
[DEPRECATED] Webhook fundamentals
Earned Aug 2, 2024 EDT
[DEPRECATED] Stateful Flows
Earned Aug 2, 2024 EDT
O curso "Agentes de IA generativa: transforme sua organização" é o quinto e último do programa de aprendizado Gen AI Leader. Nesse curso, você aprende como as organizações podem usar agentes de IA generativa personalizados para enfrentar desafios específicos nos negócios. Você aprende na prática a construir um agente básico de IA generativa e quais são os componentes desses agentes, como modelos, ciclos de raciocínio e ferramentas.
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Apps de IA generativa: transforme seu trabalho é o quarto curso do programa de aprendizado de liderança em IA Generativa. Esse curso apresenta os aplicativos de IA generativa do Google, como Gemini para Workspace e NotebookLM. Além disso, aborda conceitos como embasamento, geração aumentada de recuperação, construção de comandos eficazes e criação de fluxos de trabalho automatizados.
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IA generativa: encare o cenário atual é o terceiro curso do programa de aprendizado de liderança em IA generativa. A IA generativa está mudando a forma como trabalhamos e interagimos com o mundo ao nosso redor. Mas, como líder, como aproveitar esse potencial para gerar resultados de negócios reais? Neste curso, você vai conhecer as diferentes camadas da criação de soluções de IA generativa, as ofertas do Google Cloud e os fatores a serem considerados ao selecionar uma solução.
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IA generativa: conceitos básicos é o segundo curso do programa de aprendizado de liderança em IA generativa. Neste curso, você conhece os conceitos básicos da IA generativa, analisa as diferenças entre IA, ML e IA generativa, e aprende como vários tipos de dados possibilitam que a IA generativa lide com desafios de negócios. Além disso, aprende sobre as estratégias do Google Cloud para lidar com as limitações dos modelos de fundação e os principais desafios para o desenvolvimento e a implantação seguros e responsáveis da IA.
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IA generativa: para além do chatbot é o primeiro curso do programa de aprendizado de liderança em IA generativa e não tem pré-requisitos. Este curso tem como objetivo ir além do conhecimento básico de chatbots para explorar o verdadeiro potencial da IA generativa para sua organização. Você aprenderá conceitos como modelos de fundação e engenharia de comando, que são cruciais para aproveitar o poder da IA generativa. O curso também aborda considerações importantes ao desenvolver uma estratégia de IA generativa de sucesso para a organização.
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This course explores the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security.
You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses.
Finally, you'll gain insights into common search configurations and troubleshooting techniques.
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This course explores the quality assurance best practices and the tools available in Conversational Agents to ensure production grade quality during Conversational Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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This course explores the fundamentals of the feedback loop process for Conversational Agent development and introduces the native capabilities within Conversational Agents that support it. You will also learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents.
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This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
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This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.
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This course explores using enterprise design patterns to build scalable, reliable, and secure agents within CX Agent Studio. Additionally, it covers navigating the complete development lifecycle by deploying multi-layered application security and locking down cloud infrastructure perimeters. It details the core pillars of multi-turn session persistence and real-time audio supervision to facilitate safe, continuous conversational experiences.
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In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.
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