Handle Consumer Interactions with CCAIP - Français
Earned juil. 4, 2025 EDT
Generative AI for Business Leaders
Earned oct. 2, 2024 EDT
Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned mars 29, 2024 EDT
Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned mars 15, 2024 EDT
Implementing Generative AI with Vertex AI
Earned fév. 17, 2024 EST
Présentation de l'IA générative
Earned août 20, 2023 EDT
Configurer un environnement de développement d'applications sur Google Cloud
Earned oct. 29, 2022 EDT
Ce cours fait découvrir aux agents des centres de contact les principales fonctionnalités de Contact Center AI Platform (CCAIP) qui leur sont destinées. CCAIP est une plate-forme de centre de contact unifiée qui permet aux organisations d'utiliser et de déployer CCAI plus rapidement, sans avoir à passer par plusieurs fournisseurs de technologies. Ce cours est particulièrement indiqué aux agents qui interagissent avec les clients par chat et par téléphone.
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A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.
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This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.
En savoir plus
This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.
En savoir plus
This course will help ML Engineers, Developers, and Data Scientists implement Large Language Models for Generative AI use cases with Vertex AI. The first two modules of this course contain links to videos and prerequisite course materials that will build your knowledge foundation in Generative AI. Please do not skip these modules. The advanced modules in this course assume you have completed these earlier modules.
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Ce cours de micro-apprentissage, qui s'adresse aux débutants, explique ce qu'est l'IA générative, décrit à quoi elle sert et souligne ce qui la distingue des méthodes de machine learning traditionnel. Il présente aussi les outils Google qui vous aideront à développer votre propre application d'IA générative.
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Suivez le cours Configurer un environnement de développement d'applications sur Google Cloud et obtenez un badge de compétence. Dans ce cours, vous apprendrez à créer et connecter une infrastructure cloud axée sur le stockage à l'aide des fonctionnalités de base des technologies suivantes Cloud Storage, Identity and Access Management, Cloud Functions et Pub/Sub.
Handle Consumer Interactions with CCAIP - Français
Earned juil. 4, 2025 EDT
Generative AI for Business Leaders
Earned oct. 2, 2024 EDT
Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned mars 29, 2024 EDT
Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned mars 15, 2024 EDT
Implementing Generative AI with Vertex AI
Earned fév. 17, 2024 EST
Présentation de l'IA générative
Earned août 20, 2023 EDT
Configurer un environnement de développement d'applications sur Google Cloud
Earned oct. 29, 2022 EDT