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Arindam Chowdhury

成为会员时间：2024

黄金联赛

23120 积分
生成式 AI 智能体：助力组织转型 Earned Sep 12, 2025 EDT
生成式 AI 应用：改变工作方式 Earned Sep 12, 2025 EDT
生成式 AI: 全面了解生成式 AI Earned Sep 12, 2025 EDT
生成式 AI：剖析基本概念 Earned Sep 12, 2025 EDT
生成式 AI：不只是聊天机器人 Earned Sep 12, 2025 EDT
Build deterministic Virtual Agent enhanced with data stores Earned Nov 8, 2024 EST
Virtual FAQ with data store agents Earned Nov 8, 2024 EST
Stateful Flows Earned Nov 8, 2024 EST
Conversational Agents Quality Assurance and Deployment Lifecycle Earned Nov 8, 2024 EST
Conversation Design Fundamentals Earned Nov 4, 2024 EST
Performance Measurement Earned Nov 4, 2024 EST
Webhook fundamentals Earned Oct 23, 2024 EDT
DFCX Virtual Agent Delivery Framework Earned Oct 22, 2024 EDT
Customer Engagement Suite with Google AI Architecture Earned Sep 30, 2024 EDT
Scaling with Google Cloud Operations Earned Sep 2, 2024 EDT
Trust and Security with Google Cloud Earned Sep 2, 2024 EDT
Modernize Infrastructure and Applications with Google Cloud Earned Sep 2, 2024 EDT
Innovating with Google Cloud Artificial Intelligence Earned Sep 2, 2024 EDT
Intro to Conversational AI and Conversational AI Engagement Framework Earned Sep 2, 2024 EDT
Exploring Data Transformation with Google Cloud Earned Aug 31, 2024 EDT
Digital Transformation with Google Cloud Earned Aug 31, 2024 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned Aug 1, 2024 EDT

“生成式 AI 智能体：助力组织转型”是“Gen AI Leader”学习路线中的第五门课程，也是最后一门课程。本课程探讨了组织如何使用量身定制的生成式 AI 智能体，帮助应对特定的业务挑战。您将亲自动手构建一个基本的生成式 AI 智能体，并探索这些智能体的组成部分，例如模型、推理循环以及各种工具。

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“生成式 AI 应用：改变工作方式”是 Generative AI Leader 学习路线的第四门课程。本课程介绍 Google 的生成式 AI 应用，例如 Gemini for Workspace 和 NotebookLM。它将引导您逐一了解接地、检索增强生成、构建有效提示和构建自动化工作流等概念。

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“生成式 AI: 全面了解生成式 AI”是 Generative AI Leader 学习路线中的第三门课程。生成式 AI 正在改变我们的工作方式,以及我们与周围世界的互动方式。作为领导者,应该如何利用生成式 AI 来推动实现实际的业务成果?在本课程中,您将探索构建生成式 AI 解决方案的不同层级、Google Cloud 的产品,以及选择解决方案时需要考虑的因素。

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“生成式 AI: 剖析基本概念”是 Generative AI Leader 学习路线中的第二门课程。在本课程中,您将了解生成式 AI 的基本概念。您要探索 AI、机器学习和生成式 AI 之间的区别,了解各种数据类型如何赋能生成式 AI,从而应对各种业务挑战。您还将深入了解 Google Cloud 应对基础模型局限性的策略,以及负责任和安全的 AI 开发与部署面临着哪些关键挑战。

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“生成式 AI：不只是聊天机器人”是 Generative AI Leader 学习路线中的第一门课程。学习本课程没有知识门槛。本课程旨在帮助您超越对聊天机器人的基本认知,探索生成式 AI技术为您的组织带来的真正潜力。您将探索基础模型和提示工程等概念,这些知识对利用生成式 AI 的强大功能至关重要。本课程还将说明,为组织制定成功的生成式 AI 策略时,需要考虑哪些重要因素。

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Demonstrate the ability to create and deploy deterministic virtual agents using Dialgflow CX and augment responses by grounding results on your own data integrating with Vertex AI Agent Builder data stores and leveraging Gemini for summarizations. You will use the following technologies and Google Cloud services: Vertex AI Agent Builder Dialogflow CX Gemini

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In this course, you'll learn to develop generative agents that answer questions using websites, documents, or structured data. You will explore Vertex AI Applications and understand the advantages of data store agents, including their scalability and security. You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses. Finally, you'll gain insights into common search configurations and troubleshooting techniques.

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Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.

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This course explores the quality assurance best practices and the tools available in Conversational Agents to ensure production grade quality during Conversational Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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This course explores the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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This course explores the fundamentals of the feedback loop process for Conversational Agent development and introduces the native capabilities within Conversational Agents that support it. You will also learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents.

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In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.

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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.

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Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task. Scaling with Google Cloud Operations explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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As organizations move their data and applications to the cloud, they must address new security challenges. The Trust and Security with Google Cloud course explores the basics of cloud security, the value of Google Cloud's multilayered approach to infrastructure security, and how Google earns and maintains customer trust in the cloud. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Many traditional enterprises use legacy systems and applications that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems or investing in new products and services. "Modernize Infrastructure and Applications with Google Cloud" explores these challenges and offers solutions to overcome them by using cloud technology. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. “Innovating with Google Cloud Artificial Intelligence” explores how organizations can use AI and ML to transform their business processes. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.

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Cloud technology can bring great value to an organization, and combining the power of cloud technology with data has the potential to unlock even more value and create new customer experiences. “Exploring Data Transformation with Google Cloud” explores the value data can bring to an organization and ways Google Cloud can make data useful and accessible. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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There's much excitement about cloud technology and digital transformation, but often many unanswered questions. For example: What is cloud technology? What does digital transformation mean? How can cloud technology help your organization? Where do you even begin? If you've asked yourself any of these questions, you're in the right place. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey. If you want to learn about cloud technology so you can excel in your role and help build the future of your business, then this introductory course on digital transformation is for you. This course is part of the Cloud Digital Leader learning path.

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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

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