Vertex AI is now Gemini Enterprise Agent Platform! We are currently updating our content to reflect this change. Please bear with us if you encounter naming inconsistencies during this transition.
Swagata Roy
Member since 2023
Bronze League
5969 points
Leverage best practices for developing, operating, and securing production-grade Conversational Agents
Earned Feb 27, 2026 EST
Analyze patterns in conversational data with Customer Experience Insights
Earned Feb 16, 2026 EST
Improve customer and agent satisfaction with Agent Assist
Earned Jan 31, 2026 EST
Extend virtual agents with webhooks, tools, and Messenger integration
Earned Jan 25, 2026 EST
Build basic Conversational Agents with Playbooks and Flows
Earned Jan 24, 2026 EST
Introduction to Gemini Enterprise for Customer Experience
Earned Jan 11, 2026 EST
Create media search and media recommendations applications with AI Applications
Earned Jan 2, 2026 EST
Extend Gemini Enterprise Assistant Capabilities
Earned Dec 22, 2025 EST
Introduction to NotebookLM
Earned Dec 14, 2025 EST
Configure AI Applications to optimize search results
Earned Dec 11, 2025 EST
Improve Vertex AI Search and Gemini Enterprise Search Results
Earned Dec 5, 2025 EST
Vertex AI Search and Gemini Enterprise Analytics
Earned Nov 28, 2025 EST
Vertex AI Search and Gemini Enterprise UI Configurations
Earned Nov 8, 2025 EST
Create and maintain Vertex AI Search data stores
Earned Nov 4, 2025 EST
Create Data Stores for Gen AI Applications
Earned Oct 23, 2025 EDT
Build search and recommendations applications with AI Applications
Earned Oct 20, 2025 EDT
Introduction to AI Applications
Earned Sep 14, 2025 EDT
Deploy Google Agentspace
Earned Jun 26, 2025 EDT
運用 Gemini Enterprise 加速知識交流
Earned Jun 26, 2025 EDT
Vertex AI Studio 簡介
Earned Sep 26, 2023 EDT
負責任的 AI 技術簡介
Earned Jul 24, 2023 EDT
大型語言模型簡介
Earned Jul 24, 2023 EDT
生成式 AI 簡介
Earned Jul 22, 2023 EDT
Cloud Hero: Kubernetes
Earned Mar 10, 2023 EST
Complete the Leverage best practices for developing, operating, and securing production-grade Conversational Agents skill badge to demonstrate your ability to implement a variety of best practices around development, deployment, and security. These will include: Using versions and environments, backing up with Git integration, leveraging test cases and CI/CD testing, tracking conversations with conversation history and logging, redacting data, and securing acceess to agent and webhook endpoints.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have develope…
Learn more
Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with Cx Insights. After completing this challenge, you will be ready to deploy Cx Insights to improve customer service performance, and create better customer experiences.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
Complete the Improve customer and agent satisfaction with Agent Assist skill badge to demonstrate your proficiency in configuring basic conversational agents that can escalate actions to human agents, and configuring Agent Assist to help human agents with customer queries. You prove your knowledge in configuring Generators for summarization, classification and recommendation of tickets as well leverage tools such as Generative Knowledge Assist, to provide further context to human agents.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
Complete the Extend agent functionality with Webhooks, Tools, and Integrations skill badge to demonstrate your ability to let conversational agents take actions. You will create a flow that calls a webhook and a playbook with a tool and combine them into a hybrid agent. You'll also prepare custom payload for rich content experiences in the Conversational Messenger.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
Complete the Build basic Conversational Agents with Playbooks and Flows skill badge to demonstrate your proficiency in building virtual agents using traditional NLU and generative-based features.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
This course explores the different products and capabilities of Gemini Enterprise for Customer Experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
Learn more
Complete the Create media search and media recommendations applications with AI Applications skill badge to demonstrate your ability to create, configure, and access media search and recommendations applications using AI Applications.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
Complete the Extend Gemini Enterprise Assistant Capabilities skill badge to demonstrate your ability to extend Gemini Enterprise assistant's capabilities with actions, grounding with Google Search, and a conversational agent.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
NotebookLM is an AI-powered collaborator that helps you do your best thinking. After uploading your documents, NotebookLM becomes an instant expert in those sources so you can read, take notes, and collaborate with it to refine and organize your ideas.
NotebookLM Pro gives you everything already included with NotebookLM, as well as higher utilization limits, access to premium features, and additional sharing options and analytics.
Learn more
Complete the Configure AI Applications to optimize search results skill badge to demonstrate your proficiency in configuring search results from AI Applications. You will be tasked with implementing search serving controls to boost and bury results, filter entries from search results and display metadata in your search interface.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
If you've worked with data, you know that some data is more reliable than other data.
In this course, you'll learn a variety of techniques to present the most reliable or useful results to your users. Create serving controls to boost or bury search results. Rank search results to ensure that each query is answered by the most relevant data. If needed, tune your search engine. Learn to measure search results to ensure your search applications deliver the best possible results to each user.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
Learn more
AI Applications provides built-in analytics for your Vertex AI Search and Gemini Enterprise apps. Learn what metrics are tracked and how to view them in this course.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
Learn more
Initial deployment of Vertex AI Search and Gemini Enterprise apps takes only a few clicks, but getting the configurations right can elevate a deployment from a basic off-the-shelf app to an excellent custom search or recommendations experience.
In this course, you'll learn more about the many ways you can customize and improve search, recommendations, and Gemini Enterprise apps.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
Learn more
Complete the Create and maintain Vertex AI Search data stores skill badge to demonstrate your proficiency in building various types of data stores used in Vertex AI Search applications.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
Data stores represent a simple way to make content available to many types of generative AI applications, including search applications, recommendations engines, Gemini Enterprise apps, Agent Development Kit agents, and apps built with Google Gen AI or LangChain SDKs. Connect data from many sources include Cloud Storage, Google Drive, chat apps, mail apps, ticketing systems, third-party file storage providers, Salesforce, and many more.
Learn more
Complete the Build search and recommendations AI Applications skill badge to demonstrate your proficiency in deploying search and recommendation applications through AI Applications. Additionally, emphasis is placed on constructing a tailored Q&A system utilizing data stores.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
This course introduces AI Applications. You will learn about the types of apps that you can create using AI Applications, the high-level steps that its data stores automate for you, and what advanced features can be enabled for Search apps.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
Learn more
In this skill badge, you will demonstrate your ability to deploy Google Agentspace and set up data stores and actions. To learn these skills, we encourage you to take the course Accelerate Knowledge Exchange with Agentspace.
Learn more
Gemini Enterprise 結合 Google 的搜尋和 AI 輔助功能，企業員工只要在單一搜尋列輸入關鍵字，就能查找文件儲存空間、電子郵件、對話、支援單處理系統和其他資料來源中的特定資訊。Gemini Enterprise 助理還能協助人員腦力激盪、研究資訊、列出文件大綱及執行其他動作，例如邀請同事加入日曆活動，加快完成知識型工作及各種協作作業。(請注意，Gemini Enterprise 先前稱為 Google Agentspace，本課程可能會提及產品舊稱。)
Learn more
本課程會介紹 Vertex AI Studio。您可以運用這項工具和生成式 AI 模型互動、根據商業構想設計原型，並投入到正式環境。透過身歷其境的應用實例、有趣的課程及實作實驗室，您將能探索從提示到正式環境的生命週期，同時學習如何將 Vertex AI Studio 運用在多模態版 Gemini 應用程式、提示設計、提示工程和模型調整。這個課程的目標是讓您能運用 Vertex AI Studio，在專案中發揮生成式 AI 的潛能。
Learn more
這個入門微學習課程主要介紹「負責任的 AI 技術」和其重要性，以及 Google 如何在自家產品中導入這項技術。本課程也會說明 Google 的 7 個 AI 開發原則。
Learn more
這是一堂入門級的微學習課程，旨在探討大型語言模型 (LLM) 的定義和用途，並說明如何調整提示來提高 LLM 成效。此外，也會介紹多項 Google 工具，協助您自行開發生成式 AI 應用程式。
Learn more
這個入門微學習課程主要說明生成式 AI 的定義和使用方式，以及此 AI 與傳統機器學習方法的差異。本課程也會介紹各項 Google 工具，協助您開發自己的生成式 AI 應用程式。
Learn more
Welcome to Cloud Hero, Gamers! Click "Join this Game" to start this game. To modify your player name or avatar, go to your My Account page at https://google.qwiklabs.com. Points are earned by completing the steps in the lab.... and bonus points are earned for speed....
Leverage best practices for developing, operating, and securing production-grade Conversational Agents
Earned Feb 27, 2026 EST
Analyze patterns in conversational data with Customer Experience Insights
Earned Feb 16, 2026 EST
Improve customer and agent satisfaction with Agent Assist
Earned Jan 31, 2026 EST
Extend virtual agents with webhooks, tools, and Messenger integration
Earned Jan 25, 2026 EST
Build basic Conversational Agents with Playbooks and Flows
Earned Jan 24, 2026 EST
Introduction to Gemini Enterprise for Customer Experience
Earned Jan 11, 2026 EST
Create media search and media recommendations applications with AI Applications
Earned Jan 2, 2026 EST
Extend Gemini Enterprise Assistant Capabilities
Earned Dec 22, 2025 EST
Introduction to NotebookLM
Earned Dec 14, 2025 EST
Configure AI Applications to optimize search results
Earned Dec 11, 2025 EST
Improve Vertex AI Search and Gemini Enterprise Search Results
Earned Dec 5, 2025 EST
Vertex AI Search and Gemini Enterprise Analytics
Earned Nov 28, 2025 EST
Vertex AI Search and Gemini Enterprise UI Configurations
Earned Nov 8, 2025 EST
Create and maintain Vertex AI Search data stores
Earned Nov 4, 2025 EST
Create Data Stores for Gen AI Applications
Earned Oct 23, 2025 EDT
Build search and recommendations applications with AI Applications
Earned Oct 20, 2025 EDT
Introduction to AI Applications
Earned Sep 14, 2025 EDT
Deploy Google Agentspace
Earned Jun 26, 2025 EDT
運用 Gemini Enterprise 加速知識交流
Earned Jun 26, 2025 EDT
Vertex AI Studio 簡介
Earned Sep 26, 2023 EDT
負責任的 AI 技術簡介
Earned Jul 24, 2023 EDT
大型語言模型簡介
Earned Jul 24, 2023 EDT
生成式 AI 簡介
Earned Jul 22, 2023 EDT
Cloud Hero: Kubernetes
Earned Mar 10, 2023 EST