Akhilesh Ranjan Singh
Member since 2024
Diamond League
89118 points
Engineer Data for Predictive Modeling with BigQuery ML
Earned Haz 20, 2026 EDT
AI Infrastructure: Networking Techniques
Earned Haz 20, 2026 EDT
AI Infrastructure: Storage Options
Earned Haz 20, 2026 EDT
AI Infrastructure: Deployment Types
Earned Haz 20, 2026 EDT
AI Infrastructure: Cloud TPUs
Earned Haz 20, 2026 EDT
AI Infrastructure: Cloud GPUs
Earned Haz 20, 2026 EDT
AI Infrastructure: Introduction to AI Hypercomputer
Earned Haz 20, 2026 EDT
Create Generative AI Apps on Google Cloud
Earned Haz 6, 2026 EDT
Geliştiriciler İçin Sorumlu Yapay Zeka: Adalet ve Önyargı
Earned Haz 6, 2026 EDT
Geliştiriciler İçin Sorumlu Yapay Zeka: Gizlilik ve Güvenlik
Earned Haz 6, 2026 EDT
Üretken Yapay Zeka Ajanları: Kuruluşunuzu Dönüştürün
Earned May 25, 2026 EDT
Üretken Yapay Zeka Uygulamaları: İşinizi Dönüştürün
Earned May 25, 2026 EDT
Üretken Yapay Zeka: Ekosistemi Tanıma
Earned May 25, 2026 EDT
Üretken Yapay Zeka: Temel Kavramları Öğrenin
Earned May 25, 2026 EDT
Üretken Yapay Zeka: Chatbot'tan Daha Fazlası
Earned May 25, 2026 EDT
Architecting with Google Kubernetes Engine: Workloads
Earned May 25, 2026 EDT
Getting Started with Google Kubernetes Engine
Earned May 25, 2026 EDT
Scaling with Google Cloud Operations
Earned May 25, 2026 EDT
Trust and Security with Google Cloud
Earned May 25, 2026 EDT
Digital Transformation with Google Cloud
Earned May 25, 2026 EDT
Innovating with Google Cloud Artificial Intelligence
Earned May 25, 2026 EDT
Modernize Infrastructure and Applications with Google Cloud
Earned May 25, 2026 EDT
Exploring Data Transformation with Google Cloud
Earned May 25, 2026 EDT
Machine Learning Operations (MLOps) with Agent Platform: Model Evaluation
Earned Mar 25, 2026 EDT
Plan Your Cloud Next Generation Firewall Needs
Earned Kas 11, 2025 EST
Introduction to Cloud Next Generation Firewall
Earned Kas 11, 2025 EST
Networking in Google Cloud: Routing and Addressing
Earned Kas 5, 2025 EST
Build a Certification Study Guide: PMLE
Earned Nis 25, 2025 EDT
Introduction to AI and Machine Learning on Google Cloud
Earned Nis 7, 2025 EDT
Görüntülere Altyazı Ekleme Modelleri Oluşturma
Earned Ara 27, 2024 EST
Dönüştürücü Modelleri ve BERT Modeli
Earned Ara 27, 2024 EST
Kodlayıcı-Kod Çözücü Mimarisi
Earned Ara 27, 2024 EST
Dikkat Mekanizması
Earned Ara 27, 2024 EST
Üretken Yapay Zeka İçin Makine Öğrenimi Operasyonları (MLOps)
Earned Ara 27, 2024 EST
Görüntü Üretmeye Giriş
Earned Ara 27, 2024 EST
Sorumlu Yapay Zekaya Giriş
Earned Ara 27, 2024 EST
Büyük Dil Modellerine Giriş
Earned Ara 27, 2024 EST
Üretken Yapay Zekaya Giriş
Earned Ara 27, 2024 EST
Configure and Maintain CCaaS as an Admin
Earned Eki 23, 2024 EDT
Manage Functions and Reporting with CCaaS
Earned Eki 21, 2024 EDT
Handle Consumer Interactions with CCaaS
Earned Eki 21, 2024 EDT
[DEPRECATED] Generative AI Fundamentals
Earned Eki 16, 2024 EDT
Deploy Kubernetes Applications on Google Cloud
Earned Eki 16, 2024 EDT
Build a Certification Study Guide: PCA Exam Prep
Earned Eki 7, 2024 EDT
[DEPRECATED] DFCX Virtual Agent Delivery Framework
Earned Eki 3, 2024 EDT
[DEPRECATED] Agent Summarization (Custom)
Earned Eki 3, 2024 EDT
Customer Experience with Google AI Architecture
Earned Eki 3, 2024 EDT
Conversational AI and its Engagement Framework
Earned Eki 3, 2024 EDT
Advanced Conversation Design
Earned Eki 3, 2024 EDT
[DEPRECATED] Agent Assist Voice and Integrations
Earned Eki 2, 2024 EDT
Build a Certification Study Guide: PCNE Exam Prep
Earned Eki 2, 2024 EDT
Gemini in Google Drive
Earned Eyl 30, 2024 EDT
Gemini in Google Meet
Earned Eyl 30, 2024 EDT
Gemini in Google Slides
Earned Eyl 30, 2024 EDT
Gemini in Google Sheets
Earned Eyl 30, 2024 EDT
Gemini in Google Docs
Earned Eyl 30, 2024 EDT
Gemini in Gmail
Earned Eyl 30, 2024 EDT
Google Workspace with Gemini: Foundations of Your AI Workflow
Earned Eyl 30, 2024 EDT
AWS EC2 to Compute Engine
Earned Eyl 30, 2024 EDT
Getting Started with Terraform for Google Cloud
Earned Eyl 25, 2024 EDT
Logging and Monitoring in Google Cloud
Earned Eyl 25, 2024 EDT
DEPRECATED Cloud Operations and Service Mesh with Anthos
Earned Eyl 24, 2024 EDT
Reliable Google Cloud Infrastructure: Design and Process
Earned Eyl 24, 2024 EDT
Developing a Google SRE Culture
Earned Eyl 24, 2024 EDT
Google Cloud Fundamentals: Core Infrastructure
Earned Eyl 24, 2024 EDT
Complete the intermediate Engineer Data for Predictive Modeling with BigQuery ML skill badge to demonstrate skills in the following: building data transformation pipelines to BigQuery using Dataprep by Trifacta; using Cloud Storage, Dataflow, and BigQuery to build extract, transform, and load (ETL) workflows; and building machine learning models using BigQuery ML.
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Welcome to the "AI Infrastructure: Networking Techniques" course. In this course, you'll learn to leverage Google Cloud's high-bandwidth, low-latency infrastructure to optimize data transfer and communication between all the components of your AI system. By the end, you'll grasp the critical role networking plays across the entire AI pipeline from data ingestion and training to inference and be able to apply best practices to ensure your workloads run at maximum speed.
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In this course, you’ll take a comprehensive journey through the storage solutions available on Google Cloud, specifically tailored for AI and high-performance computing (HPC) workloads. You’ll learn how to choose the right storage for each stage of the ML lifecycle. You’ll explore how to optimize for I/O performance during training, manage massive datasets for data preparation, and serve model artifacts with low latency. Through practical examples and demonstrations, you’ll gain the expertise to design robust storage solutions that accelerate your AI innovation.
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This course provides a comprehensive guide to deploying, managing, and optimizing AI and high-performance computing (HPC) workloads on Google Cloud. Through a series of lessons and practical demonstrations, you’ll explore diverse deployment strategies, ranging from highly customizable environments using Google Compute Engine (GCE) to managed solutions like Google Kubernetes Engine (GKE). Specifically, you’ll learn how to create clusters and deploy GKE for inference.
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Welcome to the Cloud TPUs course. We'll explore the advantages and disadvantages of TPUs in various scenarios and compare different TPU accelerators to help you choose the right fit. You'll learn strategies to maximize performance and efficiency for your AI models and understand the significance of GPU/TPU interoperability for flexible machine learning workflows. Through engaging content and practical demos, we'll guide you step-by-step in leveraging TPUs effectively.
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Curious about the powerful hardware behind AI? This module breaks down performance-optimized AI computers, showing you why they're so important. We'll explore how CPUs, GPUs, and TPUs make AI tasks super fast, what makes each one unique, and how AI software gets the most out of them. By the end, you'll know exactly how to pick the right GPU for your AI projects, helping you make smart choices for your AI workloads.
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Ready to get started with AI Hypercomputer? This course makes it easy! We'll cover the basics of what they are and how they help AI with AI workloads. You'll learn about the different components inside a hypercomputer, like GPUs, TPUs, and CPUs, and discover how to pick the right deployment approach for your needs.
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Generative AI applications can create new user experiences that were nearly impossible before the invention of large language models (LLMs). As an application developer, how can you use generative AI to build engaging, powerful apps on Google Cloud?
In this course, you'll learn about generative AI applications and how you can use prompt design and retrieval augmented generation (RAG) to build powerful applications using LLMs. You'll learn about a production-ready architecture that can be used for generative AI applications and you'll build an LLM and RAG-based chat application. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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Bu kursta, sorumlu yapay zeka kavramı ve yapay zeka ilkeleri tanıtılmaktadır. Kurs, adalet ve önyargıyı pratik şekilde tanımlama teknikleri ile yapay zeka/makine öğrenimi uygulamalarında önyargının azaltılması konularını ele almaktadır. Kurs boyunca, Google Cloud ürünleri ve açık kaynaklı araçları kullanarak sorumlu yapay zekayla ilgili en iyi uygulamaları benimsemenize yardımcı olacak pratik yöntemler ve araçları tanıyacaksınız.
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Bu kursta, yapay zekada gizlilik ve güvenlik konuları ele alınmaktadır. Kurs boyunca, Google Cloud ürünleri ve açık kaynak araçları kullanarak yapay zekayla ilgili önerilen gizlilik ve güvenlik uygulamalarını benimsemenize yardımcı olacak pratik yöntemler ile araçları tanıyacaksınız.
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Üretken Yapay Zeka Ajanları: Kuruluşunuzu Dönüştürün, Üretken Yapay Zeka Lideri öğrenme rotasının beşinci ve son kursudur. Bu kursta, kuruluşların özel üretken yapay zeka ajanlarını kullanarak belirli işletme zorluklarının üstesinden nasıl gelebileceği ele alınmaktadır. Temel bir üretken yapay zeka ajanı oluşturarak pratik yapacak, bu ajanların modeller, mantık döngüleri ve araçlar gibi bileşenlerini keşfedeceksiniz.
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Üretken Yapay Zeka Uygulamaları ile İşinizi Dönüştürün, Üretken Yapay Zeka Lideri öğrenme rotasının dördüncü kursudur. Bu kursta, Google'ın üretken yapay zeka uygulamaları (ör. Gemini ile Google Workspace ve NotebookLM) tanıtılmaktadır. Temellendirme, veriyle artırılmış üretim, etkili istemler hazırlama ve otomatik iş akışları oluşturma gibi kavramlar hakkında size rehberlik eder.
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Üretken Yapay Zeka: Ekosistemi Tanıma, Üretken Yapay Zeka Lideri öğrenme rotasının üçüncü kursudur. Üretken yapay zeka, çalışma şeklimizi ve çevremizle etkileşim kurma biçimimizi değiştiriyor. Peki bir lider olarak bu teknolojinin gücünden yararlanıp işletmenizde nasıl gerçek sonuçlar elde edebilirsiniz? Bu kursta, üretken yapay zeka çözümleri oluşturmanın farklı katmanlarını, Google Cloud'un sunduğu hizmetleri ve çözüm seçerken dikkate alınması gereken faktörleri keşfedeceksiniz.
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Üretken Yapay Zeka: Temel Kavramları Öğrenin, Üretken Yapay Zeka Lideri öğrenme rotasının ikinci kursudur. Bu kursta, yapay zeka, makine öğrenimi ve üretken yapay zeka arasındaki farkları keşfederek üretken yapay zekanın temel kavramlarını öğrenecek ve çeşitli veri türlerinin üretken yapay zekanın kurumsal zorlukları çözmesine nasıl yardımcı olduğunu anlayacaksınız. Temel modellerin sınırlamalarını gidermeye yardımcı olacak Google Cloud stratejileriyle sorumlu ve güvenli yapay zeka geliştirme ve dağıtımının temel zorlukları hakkında da bilgi edineceksiniz.
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Üretken Yapay Zeka: Chatbot'tan Daha Fazlası, Üretken Yapay Zeka Lideri öğrenme rotasının ilk kursudur ve ön koşul gerektirmez. Bu kurs, chatbot'larla ilgili temel bilgilerin ötesine geçerek üretken yapay zekanın kuruluşunuza sağlayabileceği gerçek potansiyeli keşfetmeyi amaçlamaktadır. Üretken yapay zekanın gücünden yararlanmak için çok önemli olan temel modeller ve istem mühendisliği gibi kavramları keşfedeceksiniz. Kurs ayrıca kuruluşunuz için başarılı bir üretken yapay zeka stratejisi geliştirirken dikkate almanız gereken önemli noktalar hakkında size rehberlik edecek.
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In "Architecting with Google Kubernetes Engine- Workloads", you'll embark on a comprehensive journey into cloud-native application development. Throughout the learning experience, you'll explore Kubernetes operations, deployment management, GKE networking, and persistent storage. This is the first course of the Architecting with Google Kubernetes Engine series. After completing this course, enroll in the Architecting with Google Kubernetes Engine- Production course.
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Welcome to the Getting Started with Google Kubernetes Engine course. If you're interested in Kubernetes, a software layer that sits between your applications and your hardware infrastructure, then you’re in the right place! Google Kubernetes Engine brings you Kubernetes as a managed service on Google Cloud.
The goal of this course is to introduce the basics of Google Kubernetes Engine, or GKE, as it’s commonly referred to, and how to get applications containerized and running in Google Cloud. The course starts with a basic introduction to Google Cloud, and is then followed by an overview of containers and Kubernetes, Kubernetes architecture, and Kubernetes operations.
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Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task. This course explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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As organizations move their data and applications to the cloud, they must address a rapidly evolving landscape of security challenges. This course explores the foundations of cloud security, the value of Google Cloud’s secure-by-design infrastructure, and the defense-in-depth strategy, while highlighting how AI-driven operations and compliance tools help organizations meet strict global regulatory requirements.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Digital transformation is a critical journey for modern organizations, and establishing a strong baseline in cloud computing is the first step toward driving meaningful innovation. Digital Transformation with Google Cloud introduces the core technologies and strategic frameworks that help organizations modernize their operations. This course explores fundamental cloud concepts, global network infrastructure, and the shared responsibility model to help leaders navigate their path to the cloud with confidence.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. Innovating with Google Cloud Artificial Intelligence explores how organizations can use AI and ML to transform their business processes.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Many traditional enterprises use legacy systems and apps that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems and investing in new products and services. This course explores these challenges and offers solutions to overcome them by using cloud technology.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Cloud technology is a powerful asset, and when paired with data, it becomes a catalyst for innovation and enhanced customer experiences. Exploring Data Transformation with Google Cloud examines how organizations can leverage the cloud to make their data more accessible, actionable, and valuable.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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This course equips machine learning practitioners with the essential tools, techniques, and best practices for evaluating both generative and predictive AI models. Model evaluation is a critical discipline for ensuring that ML systems deliver reliable, accurate, and high-performing results in production.
Participants will gain a deep understanding of various evaluation metrics, methodologies, and their appropriate application across different model types and tasks. The course will emphasize the unique challenges posed by generative AI models and provide strategies for tackling them effectively. By leveraging Google Cloud's Agent Platform, participants will learn how to implement robust evaluation processes for model selection, optimization, and continuous monitoring.
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Identify critical assets and their compliance requirements.
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This training course introduces Cloud NGFW. Topics include how Cloud NGFW provides centralized firewall management, centralized firewall visibility, advanced threat protection, and firewall insights.
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Welcome to the second course in the networking and Google Cloud series routing and addressing.
In this course, we'll cover the central routing and addressing concepts that are relevant to Google Cloud's networking capabilities.
Module one will lay the foundation by exploring network routing and addressing in Google Cloud, covering key building blocks such as routing IPv4, bringing your own IP addresses and setting up cloud DNS. In Module two will shift our focus to private connection options, exploring use cases and methods for accessing Google and other services privately using internal IP addresses.
By the end of this course, you'll have a solid grasp of how to effectively route and address your network traffic within Google Cloud.
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Learn how to use Gemini Notebook to create a personalized study guide for the Professional Machine Learning Engineer (PMLE) certification exam. You'll review Gemini Notebook features, create a notebook, and use the study guide to practice for a certification exam.
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This course introduces Google Cloud's AI and machine learning (ML) capabilities, with a focus on developing both generative and predictive AI projects. It explores the various technologies, products, and tools available throughout the data-to-AI lifecycle, empowering data scientists, AI developers, and ML engineers to enhance their expertise through interactive exercises. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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Bu kurs, derin öğrenmeyi kullanarak görüntülere altyazı ekleme modeli oluşturmayı öğretmektedir. Kurs sırasında görüntülere altyazı ekleme modelinin farklı bileşenlerini (ör. kodlayıcı ve kod çözücü) ve modelinizi eğitip değerlendirmeyi öğreneceksiniz. Bu kursu tamamlayan öğrenciler, kendi görüntülere altyazı ekleme modellerini oluşturabilecek ve bu modelleri görüntülere altyazı oluşturmak için kullanabilecek.
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Bu kurs, dönüştürücü mimarisini ve dönüştürücülerden çift yönlü kodlayıcı temsilleri (BERT - Encoder Representations from Transformers) modelini tanıtmaktadır. Kursta, öz dikkat mekanizması gibi dönüştürücü mimarisinin ana bileşenlerini ve BERT modelini oluşturmak için dönüştürücünün nasıl kullanıldığını öğreneceksiniz. Ayrıca sınıflandırma, soru yanıtlama ve doğal dil çıkarımı gibi BERT'in kullanılabileceği çeşitli görevler hakkında da bilgi sahibi olacaksınız. Kursun tahmini süresi 45 dakikadır.
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Bu kursta, kodlayıcı-kod çözücü mimarisi özet olarak anlatılmaktadır. Bu mimari; makine çevirisi, metin özetleme ve soru yanıtlama gibi "sıradan sıraya" görevlerde yaygın olarak kullanılan, güçlü bir makine öğrenimi mimarisidir. Kursta, kodlayıcı-kod çözücü mimarisinin ana bileşenlerini ve bu modellerin nasıl eğitilip sunulacağını öğreneceksiniz. Laboratuvarın adım adım açıklamalı kılavuz bölümünde ise sıfırdan şiir üretmek için TensorFlow'da kodlayıcı-kod çözücü mimarisinin basit bir uygulamasını yazacaksınız.
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Bu kursta nöral ağların, giriş sırasının belirli bölümlerine odaklanmasına olanak tanıyan güçlü bir teknik olan dikkat mekanizması tanıtılmaktadır. Kursta, dikkat mekanizmasının çalışma şeklini ve makine öğrenimi, metin özetleme ve soru yanıtlama gibi çeşitli makine öğrenimi görevlerinin performansını artırmak için nasıl kullanılabileceğini öğreneceksiniz.
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Bu kurs, MLOps ekiplerinin üretken yapay zeka modellerini dağıtırken ve yönetirken karşılaştığı zorlukların üstesinden gelmek için gereken bilgi ve araçları sağlamaktadır. Ayrıca yapay zeka ekiplerinin, MLOps süreçlerini kolaylaştırıp üretken yapay zeka projelerinde başarıya ulaşması için Vertex AI'ın nasıl yardımcı olduğunu öğrenmenizi amaçlamaktadır.
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Bu kursta, görüntü üretme alanında gelecek vadeden bir makine öğrenimi modelleri ailesi olan "difüzyon modelleri" tanıtılmaktadır. Difüzyon modelleri fizikten, özellikle de termodinamikten ilham alır. Geçtiğimiz birkaç yıl içinde, gerek araştırma gerekse endüstri alanında difüzyon modelleri popülerlik kazandı. Google Cloud'daki son teknoloji görüntü üretme model ve araçlarının çoğu, difüzyon modelleri ile desteklenmektedir. Bu kursta, difüzyon modellerinin ardındaki teori tanıtılmakta ve bu modellerin Vertex AI'da nasıl eğitilip dağıtılacağı açıklanmaktadır.
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Giriş seviyesindeki bu mikro öğrenme kursu, sorumlu yapay zekanın ne olduğunu, neden önemli olduğunu ve Google'ın sorumlu yapay zekayı ürünlerinde nasıl uyguladığını açıklamayı amaçlamaktadır. Ayrıca Google'ın 3 yapay zeka ilkesini de tanıtır.
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Giriş seviyesindeki bu mikro öğrenme kursunda; büyük dil modellerinin (LLM) ne olduğu, hangi kullanım alanlarında kullanılabilecekleri ve istem ayarlama ile LLM performansını nasıl artırabileceğiniz ele alınmaktadır. Ayrıca kendi üretken yapay zeka uygulamalarınızı geliştirebileceğiniz Google araçları da yer almaktadır.
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Bu giriş seviyesi mikro öğrenme kursu, üretken yapay zekanın ne olduğunu, nasıl kullanıldığını ve geleneksel makine öğrenimi yöntemlerinden farkını açıklamayı amaçlamaktadır. Ayrıca kendi üretken yapay zeka uygulamalarınızı geliştirebileceğiniz Google araçları da ele alınmaktadır.
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Configure and Maintain CCaaS as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. Although this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled "Managing Functions and Reporting with CCaSS." Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.
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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
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Complete the intermediate Deploy Kubernetes Applications on Google Cloud skill badge course to demonstrate skills in the following: Configuring and building Docker container images.Creating and managing Google Kubernetes Engine (GKE) clusters.Utilizing kubectl for efficient cluster management.Deploying Kubernetes applications with robust continuous delivery (CD) practices.
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Learn how to use Gemini Notebook to create a personalized study guide for the Professional Cloud Architect certification exam.
You'll review Gemini Notebook features, create a notebook in Gemini Notebook, and learn how to use a study guide to practice for a certification exam.
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This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.
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In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.
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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions.
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Transform your understanding of customer service with this course on Gemini Enterprise for Customer Experience (GECX) and its powerful generative AI capabilities. You'll start by tracing the journey of contact centers, understanding how they've evolved and where gen AI is propelling them next. Then, you'll gain a deep understanding of the core building blocks within the GECX solution, seeing how each component contributes to delivering exceptional customer experiences. The course concludes by exploring the robust business case for GECX, along with practical use cases and the various user personas that benefit from this innovative solution. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.
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In this course you will learn how Contact Center AI Agent Assist can enhance the productivity of human agents while interacting with customers through the Voice channel, as well as the options available for integration with other platforms in the CCAI ecosystem.
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Learn how to use Gemini Notebook to create a personalized study guide for the Professional Cloud Network Engineer certification exam. You'll review Gemini Notebook features, add sources to your notebook, and learn how to personalize your Gemini Notebook experience to study for the exam.
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This course covers how to use Gemini in Google Drive to manage and retrieve files. Learn to locate assets using natural language, extract specific facts via AI Overviews without opening files, instantly summarize multiple media formats, and save file collections as Projects for repeatable research. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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This course covers how to use Gemini in Google Meet to enhance video collaboration. Learn to automate note-taking, utilize real-time text and speech translation, privately catch up on missed discussions, and instantly optimize your audio and video quality. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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This course covers how to use Gemini in Google Slides to transform concepts into visually compelling presentations. Learn to generate structured decks from a single prompt or existing source document, refine slide layouts using automated design enhancement, create custom vector graphics and photos, and dynamically craft on-slide copy alongside precise speaker notes.
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This course covers how to use Gemini in Google Sheets to automate data organization and crunch complex numbers. Learn to structure tables from raw text, auto-populate data using natural language, generate native spreadsheet formulas on demand, and rapidly extract high-level insights or visualizations without needing advanced spreadsheet expertise. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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This course covers how to use Gemini in Google Docs to streamline your writing and content creation. Learn to draft documents from scratch, refine writing tone and clarity with interactive tools, summarize complex files, and seamlessly transform long-form text into structured assets for other Google Workspace applications. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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This course covers how to use Gemini in Gmail to optimize your email management. Learn to summarize lengthy threads, retrieve information using natural language, draft professional responses, and organize communication strategies directly inside your inbox. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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Gemini for Google Workspace provides customers with generative AI features in Google Workspace. In this learning path, you learn about the key features of Gemini and how they can be used to improve productivity and efficiency in Google Workspace. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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Migration from AWS EC2 to Google Cloud Compute Engine using Migrate to Virtual Machines (v5) using demo VM(s). It provides a proof-of-concept that walks you through the process of replicating a VM to doing test cutover and final cutover of the VM.
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This course provides an introduction to using Terraform for Google Cloud. It enables learners to describe how Terraform can be used to implement infrastructure as code and to apply some of its key features and functionalities to create and manage Google Cloud infrastructure.
Learners will get hands-on practice building and managing Google Cloud resources using Terraform.
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Welcome to the two-part course on Logging, Monitoring, and Observability in Google Cloud. The core operations tools in Google Cloud break down into two major categories. The operations-focused components and the application performance management tools. This course, Logging and Monitoring in Google Cloud, covers the operations-focused components including Logging, Monitoring, and Service Monitoring. After taking this course, it is suggested that you complete part 2, Observability in Google Cloud, to learn about the available application performance management tools.
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Course two of the Architecting Hybrid Cloud with Anthos series prepares students to operate and observe Anthos environments. Through presentations and hands-on labs, participants explore adjusting existing clusters, setting up advanced traffic routing policies, securing communication across workloads, and observing clusters in Anthos. This course is a continuation of course one, Multi-Cluster, Multi-Cloud with Anthos, and assumes direct experience with the topics covered in that course.
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This course equips students to build highly reliable and efficient solutions on Google Cloud using proven design patterns. It is a continuation of the Architecting with Google Compute Engine or Architecting with Google Kubernetes Engine courses and assumes hands-on experience with the technologies covered in either of those courses. Through a combination of presentations, design activities, and hands-on labs, participants learn to define and balance business and technical requirements to design Google Cloud deployments that are highly reliable, highly available, secure, and cost-effective.
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In many IT organizations, incentives are not aligned between developers, who strive for agility, and operators, who focus on stability. Site reliability engineering, or SRE, is how Google aligns incentives between development and operations and does mission-critical production support. Adoption of SRE cultural and technical practices can help improve collaboration between the business and IT. This course introduces key practices of Google SRE and the important role IT and business leaders play in the success of SRE organizational adoption.
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Google Cloud Fundamentals: Core Infrastructure introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.
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