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Akhilesh Ranjan Singh

Member since 2024

Diamond League

89118 points
Engineer Data for Predictive Modeling with BigQuery ML Earned יונ 20, 2026 EDT
AI Infrastructure: Networking Techniques Earned יונ 20, 2026 EDT
AI Infrastructure: Storage Options Earned יונ 20, 2026 EDT
AI Infrastructure: Deployment Types Earned יונ 20, 2026 EDT
AI Infrastructure: Cloud TPUs Earned יונ 20, 2026 EDT
AI Infrastructure: Cloud GPUs Earned יונ 20, 2026 EDT
AI Infrastructure: Introduction to AI Hypercomputer Earned יונ 20, 2026 EDT
Create Generative AI Apps on Google Cloud Earned יונ 6, 2026 EDT
Responsible AI for Developers: Fairness & Bias Earned יונ 6, 2026 EDT
Responsible AI for Developers: Privacy & Safety Earned יונ 6, 2026 EDT
Gen AI Agents: Transform Your Organization Earned מאי 25, 2026 EDT
Gen AI Apps: Transform Your Work Earned מאי 25, 2026 EDT
Gen AI: Navigate the Landscape Earned מאי 25, 2026 EDT
Gen AI: Unlock Foundational Concepts Earned מאי 25, 2026 EDT
Gen AI: Beyond the Chatbot Earned מאי 25, 2026 EDT
Architecting with Google Kubernetes Engine: Workloads Earned מאי 25, 2026 EDT
Getting Started with Google Kubernetes Engine Earned מאי 25, 2026 EDT
Understanding Google Cloud Security and Operations - בעברית Earned מאי 25, 2026 EDT
Trust and Security with Google Cloud Earned מאי 25, 2026 EDT
Digital Transformation with Google Cloud - בעברית Earned מאי 25, 2026 EDT
Innovating with Google Cloud Artificial Intelligence Earned מאי 25, 2026 EDT
Infrastructure and Application Modernization with Google Cloud - בעברית Earned מאי 25, 2026 EDT
Innovating with Data and Google Cloud - בעברית Earned מאי 25, 2026 EDT
Machine Learning Operations (MLOps) with Agent Platform: Model Evaluation Earned מרץ 25, 2026 EDT
Plan Your Cloud Next Generation Firewall Needs Earned נוב 11, 2025 EST
Introduction to Cloud Next Generation Firewall Earned נוב 11, 2025 EST
Networking in Google Cloud: Routing and Addressing Earned נוב 5, 2025 EST
Build a Certification Study Guide: PMLE Earned אפר 25, 2025 EDT
Introduction to AI and Machine Learning on Google Cloud Earned אפר 7, 2025 EDT
Create Image Captioning Models - בעברית Earned דצמ 27, 2024 EST
Transformer Models and BERT Model - בעברית Earned דצמ 27, 2024 EST
Encoder-Decoder Architecture - בעברית Earned דצמ 27, 2024 EST
Attention Mechanism - בעברית Earned דצמ 27, 2024 EST
Machine Learning Operations (MLOps) for Generative AI Earned דצמ 27, 2024 EST
Introduction to Image Generation - בעברית Earned דצמ 27, 2024 EST
Introduction to Responsible AI - בעברית Earned דצמ 27, 2024 EST
Introduction to Large Language Models - בעברית Earned דצמ 27, 2024 EST
Introduction to Generative AI - בעברית Earned דצמ 27, 2024 EST
Configure and Maintain CCaaS as an Admin Earned אוק 23, 2024 EDT
Manage Functions and Reporting with CCaaS Earned אוק 21, 2024 EDT
Handle Consumer Interactions with CCaaS Earned אוק 21, 2024 EDT
[DEPRECATED] Generative AI Fundamentals Earned אוק 16, 2024 EDT
Deploy Kubernetes Applications on Google Cloud Earned אוק 16, 2024 EDT
Build a Certification Study Guide: PCA Exam Prep Earned אוק 7, 2024 EDT
[DEPRECATED] DFCX Virtual Agent Delivery Framework Earned אוק 3, 2024 EDT
[DEPRECATED] Agent Summarization (Custom) Earned אוק 3, 2024 EDT
Customer Experience with Google AI Architecture Earned אוק 3, 2024 EDT
Conversational AI and its Engagement Framework Earned אוק 3, 2024 EDT
Advanced Conversation Design Earned אוק 3, 2024 EDT
[DEPRECATED] Agent Assist Voice and Integrations Earned אוק 2, 2024 EDT
Build a Certification Study Guide: PCNE Exam Prep Earned אוק 2, 2024 EDT
Gemini in Google Drive Earned ספט 30, 2024 EDT
Gemini in Google Meet Earned ספט 30, 2024 EDT
Gemini in Google Slides Earned ספט 30, 2024 EDT
Gemini in Google Sheets Earned ספט 30, 2024 EDT
Gemini in Google Docs Earned ספט 30, 2024 EDT
Gemini in Gmail Earned ספט 30, 2024 EDT
Google Workspace with Gemini: Foundations of Your AI Workflow Earned ספט 30, 2024 EDT
AWS EC2 to Compute Engine Earned ספט 30, 2024 EDT
Getting Started with Terraform for Google Cloud Earned ספט 25, 2024 EDT
Logging and Monitoring in Google Cloud Earned ספט 25, 2024 EDT
DEPRECATED Cloud Operations and Service Mesh with Anthos Earned ספט 24, 2024 EDT
Reliable Google Cloud Infrastructure: Design and Process Earned ספט 24, 2024 EDT
Developing a Google SRE Culture Earned ספט 24, 2024 EDT
Google Cloud Fundamentals: Core Infrastructure Earned ספט 24, 2024 EDT

Complete the intermediate Engineer Data for Predictive Modeling with BigQuery ML skill badge to demonstrate skills in the following: building data transformation pipelines to BigQuery using Dataprep by Trifacta; using Cloud Storage, Dataflow, and BigQuery to build extract, transform, and load (ETL) workflows; and building machine learning models using BigQuery ML.

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Welcome to the "AI Infrastructure: Networking Techniques" course. In this course, you'll learn to leverage Google Cloud's high-bandwidth, low-latency infrastructure to optimize data transfer and communication between all the components of your AI system. By the end, you'll grasp the critical role networking plays across the entire AI pipeline from data ingestion and training to inference and be able to apply best practices to ensure your workloads run at maximum speed.

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In this course, you’ll take a comprehensive journey through the storage solutions available on Google Cloud, specifically tailored for AI and high-performance computing (HPC) workloads. You’ll learn how to choose the right storage for each stage of the ML lifecycle. You’ll explore how to optimize for I/O performance during training, manage massive datasets for data preparation, and serve model artifacts with low latency. Through practical examples and demonstrations, you’ll gain the expertise to design robust storage solutions that accelerate your AI innovation.

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This course provides a comprehensive guide to deploying, managing, and optimizing AI and high-performance computing (HPC) workloads on Google Cloud. Through a series of lessons and practical demonstrations, you’ll explore diverse deployment strategies, ranging from highly customizable environments using Google Compute Engine (GCE) to managed solutions like Google Kubernetes Engine (GKE). Specifically, you’ll learn how to create clusters and deploy GKE for inference.

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Welcome to the Cloud TPUs course. We'll explore the advantages and disadvantages of TPUs in various scenarios and compare different TPU accelerators to help you choose the right fit. You'll learn strategies to maximize performance and efficiency for your AI models and understand the significance of GPU/TPU interoperability for flexible machine learning workflows. Through engaging content and practical demos, we'll guide you step-by-step in leveraging TPUs effectively.

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Curious about the powerful hardware behind AI? This module breaks down performance-optimized AI computers, showing you why they're so important. We'll explore how CPUs, GPUs, and TPUs make AI tasks super fast, what makes each one unique, and how AI software gets the most out of them. By the end, you'll know exactly how to pick the right GPU for your AI projects, helping you make smart choices for your AI workloads.

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Ready to get started with AI Hypercomputer? This course makes it easy! We'll cover the basics of what they are and how they help AI with AI workloads. You'll learn about the different components inside a hypercomputer, like GPUs, TPUs, and CPUs, and discover how to pick the right deployment approach for your needs.

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Generative AI applications can create new user experiences that were nearly impossible before the invention of large language models (LLMs). As an application developer, how can you use generative AI to build engaging, powerful apps on Google Cloud? In this course, you'll learn about generative AI applications and how you can use prompt design and retrieval augmented generation (RAG) to build powerful applications using LLMs. You'll learn about a production-ready architecture that can be used for generative AI applications and you'll build an LLM and RAG-based chat application. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

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This course introduces concepts of responsible AI and AI principles. It covers techniques to practically identify fairness and bias and mitigate bias in AI/ML practices. It explores practical methods and tools to implement Responsible AI best practices using Google Cloud products and open source tools.

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This course introduces important topics of AI privacy and safety. It explores practical methods and tools to implement AI privacy and safety recommended practices through the use of Google Cloud products and open-source tools.

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Gen AI Agents: Transform Your Organization is the fifth and final course of the Gen AI Leader learning path. This course explores how organizations can use custom gen AI agents to help tackle specific business challenges. You gain hands-on practice building a basic gen AI agent, while exploring the components of these agents, such as models, reasoning loops, and tools. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

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Transform Your Work With Gen AI Apps is the fourth course of the Gen AI Leader learning path. This course introduces Google’s gen AI applications, such as Google Workspace with Gemini and Gemini Notebook. It guides you through concepts like grounding, retrieval augmented generation, constructing effective prompts and building automated workflows.

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Gen AI: Navigate the Landscape is the third course of the Gen AI Leader learning path. Gen AI is changing how we work and interact with the world around us. But as a leader, how can you harness its power to drive real business outcomes? In this course, you explore the different layers of building gen AI solutions, Google Cloud’s offerings, and the factors to consider when selecting a solution.

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Gen AI: Unlock Foundational Concepts is the second course of the Gen AI Leader learning path. In this course, you unlock the foundational concepts of generative AI by exploring the differences between AI, ML, and gen AI, and understanding how various data types enable generative AI to address business challenges. You also gain insights into Google Cloud strategies to address the limitations of foundation models and the key challenges for responsible and secure AI development and deployment.

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Gen AI: Beyond the Chatbot is the first course of the Gen AI Leader learning path and has no prerequisites. This course aims to move beyond the basic understanding of chatbots to explore the true potential of generative AI for your organization. You explore concepts like foundation models and prompt engineering, which are crucial for leveraging the power of gen AI. The course also guides you through important considerations you should make when developing a successful gen AI strategy for your organization.

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In "Architecting with Google Kubernetes Engine- Workloads", you'll embark on a comprehensive journey into cloud-native application development. Throughout the learning experience, you'll explore Kubernetes operations, deployment management, GKE networking, and persistent storage. This is the first course of the Architecting with Google Kubernetes Engine series. After completing this course, enroll in the Architecting with Google Kubernetes Engine- Production course.

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Welcome to the Getting Started with Google Kubernetes Engine course. If you're interested in Kubernetes, a software layer that sits between your applications and your hardware infrastructure, then you’re in the right place! Google Kubernetes Engine brings you Kubernetes as a managed service on Google Cloud. The goal of this course is to introduce the basics of Google Kubernetes Engine, or GKE, as it’s commonly referred to, and how to get applications containerized and running in Google Cloud. The course starts with a basic introduction to Google Cloud, and is then followed by an overview of containers and Kubernetes, Kubernetes architecture, and Kubernetes operations.

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הקורס בוחן ניהול עלויות, אבטחה ותפעול בענן. ראשית, מוסבר איך עסקים יכולים לרכוש שירותי IT מספק שירותי ענן ולשמר חלק מהתשתית שלהם או לבחור לא לשמר אותה בכלל. שנית, הקורס מתאר איך האחריות על אבטחת נתונים מתחלקת בין ספק שירותי הענן לעסק, וסוקר את אבטחת ההגנה לעומק (defense-in-depth) שמובנית ב-Google Cloud. לבסוף, הקורס מתייחס לכך שצוותי IT ומנהלי העסק צריכים לשנות את החשיבה על ניהול משאבי IT בענן, ונוגע באופן שבו כלי ניטור המשאבים ב-Google Cloud יכולים לסייע להם לשמור על שליטה וניראות בסביבת הענן שלהם.

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As organizations move their data and applications to the cloud, they must address a rapidly evolving landscape of security challenges. This course explores the foundations of cloud security, the value of Google Cloud’s secure-by-design infrastructure, and the defense-in-depth strategy, while highlighting how AI-driven operations and compliance tools help organizations meet strict global regulatory requirements. As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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מהי טכנולוגיית ענן ומהו מדע הנתונים? וחשוב יותר, איך הם יכולים לעזור לכם, לצוות שלכם ולעסק שלכם? קורס המבוא הזה בנושא טרנספורמציה דיגיטלית מתאים למי שרוצה ללמוד על טכנולוגיית הענן כדי להתמקצע ולהצטיין בעבודתו וכדי לעזור בפיתוח העתיד של העסק. בקורס יוגדרו מונחי יסוד כגון הענן, נתונים וטרנספורמציה דיגיטלית. בנוסף, נבחן דוגמאות של חברות מרחבי העולם שמשתמשות בטכנולוגיית הענן כדי לבצע טרנספורמציה בעסק. הקורס כולל סקירה של סוגי ההזדמנויות שיש לחברות ושל האתגרים הנפוצים שחברות מתמודדות איתם במהלך טרנספורמציה דיגיטלית. הקורס גם מדגים איך עמודי התווך של פתרונות Google Cloud יכולים לעזור בתהליך. חשוב לומר: טרנספורמציה דיגיטלית לא קשורה רק לשימוש בטכנולוגיות חדשות. כדי הטרנספורמציה תהיה מלאה, ארגונים צריכים גם ליישם חדשנות ולפתח דפוס חשיבה שמקדם חדשנות בכל התחומים והצוותים. השיטות המומלצות המתוארות בקורס יעזרו לכם להשיג את המטרה הזו.

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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. Innovating with Google Cloud Artificial Intelligence explores how organizations can use AI and ML to transform their business processes. As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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בארגונים מסורתיים רבים משתמשים במערכות ובאפליקציות מדורות קודמים, וקשה לבצע באמצעותן התאמה לעומס ופעולות מהירות הדרושות כדי לעמוד בציפיות מודרניות של לקוחות. מנהיגים עסקיים וקובעי מדיניות IT צריכים כל הזמן לבחור בין תחזוקה של מערכות מדורות קודמים לבין השקעה במוצרים ובשירותים חדשים. בקורס הזה נבחן את האתגרים הנובעים משימוש בתשתית IT מיושנת, ואיך בעלי עסקים יכולים לבצע מודרניזציה של תשתיות בעזרת טכנולוגיית ענן. הקורס מתחיל בהבנה מעמיקה של אפשרויות המחשוב השונות הזמינות בענן ופירוט היתרונות של כל אחת מהאפשרויות. לאחר מכן נבחן את האפשרויות למודרניזציה של האפליקציות ושל ממשקי API (ממשק תכנות יישומים). בקורס מתוארים גם מגוון פתרונות של Google Cloud שיכולים לשפר את תהליך פיתוח המערכות וניהולן בעסקים שונים, כמו Compute Engine,‏ App Engine ו-Apigee.

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טכנולוגיית הענן לבדה מספקת לעסק חלק קטן בלבד מהערך האמיתי שלה. כשהיא משולבת עם נתונים בנפח רב מאוד, נוצרת העוצמה שמאפשרת להפיק ערך וליצור חוויות חדשות ללקוחות. במסגרת הקורס הזה תלמדו מהם נתונים, איך השתמשו בהם בעבר בחברות לצורך קבלת החלטות ולמה הם קריטיים כל כך ללמידה חישובית. בנוסף, בקורס הזה יוצגו ללומדים מושגים טכניים כמו נתונים מובְנים ולא מובְנים, מסד נתונים, מחסן נתונים (data warehouse) ואגמי נתונים (data lakes). בהמשך, הקורס יעסוק במוצרי Google Cloud הנפוצים ביותר בתחום הנתונים, ובמוצרים כאלה ששיעור השימוש בהם גדל במהירות הרבה ביותר.

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This course equips machine learning practitioners with the essential tools, techniques, and best practices for evaluating both generative and predictive AI models. Model evaluation is a critical discipline for ensuring that ML systems deliver reliable, accurate, and high-performing results in production. Participants will gain a deep understanding of various evaluation metrics, methodologies, and their appropriate application across different model types and tasks. The course will emphasize the unique challenges posed by generative AI models and provide strategies for tackling them effectively. By leveraging Google Cloud's Agent Platform, participants will learn how to implement robust evaluation processes for model selection, optimization, and continuous monitoring.

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Identify critical assets and their compliance requirements.

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This training course introduces Cloud NGFW. Topics include how Cloud NGFW provides centralized firewall management, centralized firewall visibility, advanced threat protection, and firewall insights.

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Welcome to the second course in the networking and Google Cloud series routing and addressing. In this course, we'll cover the central routing and addressing concepts that are relevant to Google Cloud's networking capabilities. Module one will lay the foundation by exploring network routing and addressing in Google Cloud, covering key building blocks such as routing IPv4, bringing your own IP addresses and setting up cloud DNS. In Module two will shift our focus to private connection options, exploring use cases and methods for accessing Google and other services privately using internal IP addresses. By the end of this course, you'll have a solid grasp of how to effectively route and address your network traffic within Google Cloud.

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Learn how to use Gemini Notebook to create a personalized study guide for the Professional Machine Learning Engineer (PMLE) certification exam. You'll review Gemini Notebook features, create a notebook, and use the study guide to practice for a certification exam.

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This course introduces Google Cloud's AI and machine learning (ML) capabilities, with a focus on developing both generative and predictive AI projects. It explores the various technologies, products, and tools available throughout the data-to-AI lifecycle, empowering data scientists, AI developers, and ML engineers to enhance their expertise through interactive exercises. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

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בקורס הזה תלמדו איך ליצור מודל הוספת כיתוב לתמונה באמצעות למידה עמוקה (Deep Learning). אתם תלמדו על הרכיבים השונים במודל הוספת כיתוב לתמונה, כמו המקודד והמפענח, ואיך לאמן את המודל ולהעריך את הביצועים שלו. בסוף הקורס תוכלו ליצור מודלים להוספת כיתוב לתמונה ולהשתמש בהם כדי ליצור כיתובים לתמונות

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בקורס הזה נציג את הארכיטקטורה של טרנספורמרים ואת המודל של ייצוגים דו-כיווניים של מקודד מטרנספורמרים (BERT). תלמדו על החלקים השונים בארכיטקטורת הטרנספורמר, כמו מנגנון תשומת הלב, ועל התפקיד שלו בבניית מודל BERT. תלמדו גם על המשימות השונות שאפשר להשתמש ב-BERT כדי לבצע אותן, כמו סיווג טקסטים, מענה על שאלות והֶקֵּשׁ משפה טבעית. נדרשות כ-45 דקות כדי להשלים את הקורס הזה.

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בקורס הזה לומדים בקצרה על ארכיטקטורת מקודד-מפענח, ארכיטקטורה עוצמתית ונפוצה ללמידת מכונה שמשתמשים בה במשימות של רצף לרצף, כמו תרגום אוטומטי, סיכום טקסט ומענה לשאלות. תלמדו על החלקים השונים בארכיטקטורת מקודד-מפענח, איך לאמן את המודלים האלה ואיך להשתמש בהם. בהדרכה המפורטת המשלימה בשיעור ה-Lab תקודדו ב-TensorFlow תרחיש שימוש פשוט בארכיטקטורת מקודד-מפענח: כתיבת שיר מאפס.

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בקורס נלמד על מנגנון תשומת הלב, שיטה טובה מאוד שמאפשרת לרשתות נוירונים להתמקד בחלקים ספציפיים ברצף הקלט. נלמד איך עובד העיקרון של תשומת הלב, ואיך אפשר להשתמש בו כדי לשפר את הביצועים במגוון משימות של למידת מכונה, כולל תרגום אוטומטי, סיכום טקסט ומענה לשאלות.

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This course is dedicated to equipping you with the knowledge and tools needed to uncover the unique challenges faced by MLOps teams when deploying and managing Generative AI models, and exploring how Gemini Enterprise Agent Platform empowers AI teams to streamline MLOps processes and achieve success in Generative AI projects.

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בקורס נלמד על מודלים של דיפוזיה, משפחת מודלים של למידת מכונה שיצרו הרבה ציפיות לאחרונה בתחום של יצירת תמונות. מודלים של דיפוזיה שואבים השראה מפיזיקה, וספציפית מתרמודינמיקה. בשנים האחרונות, מודלים של דיפוזיה הפכו לפופולריים גם בתחום המחקר וגם בתעשייה. מודלים של דיפוזיה עומדים מאחורי הרבה מהכלים והמודלים החדשניים ליצירת תמונות ב-Google Cloud. בקורס הזה נלמד על התיאוריה שמאחורי מודלים של דיפוזיה, ואיך לאמן ולפרוס אותם ב-Vertex AI.

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זהו קורס מבוא ממוקד שמטרתו להסביר מהי אתיקה של בינה מלאכותית, למה היא חשובה ואיך Google נוהגת לפי כללי האתיקה של הבינה המלאכותית במוצרים שלה. מוצגים בו גם 7 עקרונות ה-AI של Google.

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זהו קורס מבוא ממוקד שבוחן מהם מודלים גדולים של שפה (LLM), איך משתמשים בהם בתרחישים שונים לדוגמה ואיך אפשר לשפר את הביצועים שלהם באמצעות כוונון של הנחיות. הוא גם כולל הסבר על הכלים של Google שיעזרו לכם לפתח אפליקציות בינה מלאכותית גנרטיבית משלכם.

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זהו קורס מבוא ממוקד שמטרתו להסביר מהי בינה מלאכותית גנרטיבית, איך משתמשים בה ובמה היא שונה משיטות מסורתיות של למידת מכונה. הוא גם כולל הסבר על הכלים של Google שיעזרו לכם לפתח אפליקציות בינה מלאכותית גנרטיבית משלכם.

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Configure and Maintain CCaaS as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. Although this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled "Managing Functions and Reporting with CCaSS." Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

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Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.

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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.

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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.

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Complete the intermediate Deploy Kubernetes Applications on Google Cloud skill badge course to demonstrate skills in the following: Configuring and building Docker container images.Creating and managing Google Kubernetes Engine (GKE) clusters.Utilizing kubectl for efficient cluster management.Deploying Kubernetes applications with robust continuous delivery (CD) practices.

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Learn how to use Gemini Notebook to create a personalized study guide for the Professional Cloud Architect certification exam. You'll review Gemini Notebook features, create a notebook in Gemini Notebook, and learn how to use a study guide to practice for a certification exam.

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This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.

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In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.

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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions.

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Transform your understanding of customer service with this course on Gemini Enterprise for Customer Experience (GECX) and its powerful generative AI capabilities. You'll start by tracing the journey of contact centers, understanding how they've evolved and where gen AI is propelling them next. Then, you'll gain a deep understanding of the core building blocks within the GECX solution, seeing how each component contributes to delivering exceptional customer experiences. The course concludes by exploring the robust business case for GECX, along with practical use cases and the various user personas that benefit from this innovative solution. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

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In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.

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In this course you will learn how Contact Center AI Agent Assist can enhance the productivity of human agents while interacting with customers through the Voice channel, as well as the options available for integration with other platforms in the CCAI ecosystem.

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Learn how to use Gemini Notebook to create a personalized study guide for the Professional Cloud Network Engineer certification exam. You'll review Gemini Notebook features, add sources to your notebook, and learn how to personalize your Gemini Notebook experience to study for the exam.

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This course covers how to use Gemini in Google Drive to manage and retrieve files. Learn to locate assets using natural language, extract specific facts via AI Overviews without opening files, instantly summarize multiple media formats, and save file collections as Projects for repeatable research. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

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This course covers how to use Gemini in Google Meet to enhance video collaboration. Learn to automate note-taking, utilize real-time text and speech translation, privately catch up on missed discussions, and instantly optimize your audio and video quality. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

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This course covers how to use Gemini in Google Slides to transform concepts into visually compelling presentations. Learn to generate structured decks from a single prompt or existing source document, refine slide layouts using automated design enhancement, create custom vector graphics and photos, and dynamically craft on-slide copy alongside precise speaker notes.

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This course covers how to use Gemini in Google Sheets to automate data organization and crunch complex numbers. Learn to structure tables from raw text, auto-populate data using natural language, generate native spreadsheet formulas on demand, and rapidly extract high-level insights or visualizations without needing advanced spreadsheet expertise. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

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This course covers how to use Gemini in Google Docs to streamline your writing and content creation. Learn to draft documents from scratch, refine writing tone and clarity with interactive tools, summarize complex files, and seamlessly transform long-form text into structured assets for other Google Workspace applications. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

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This course covers how to use Gemini in Gmail to optimize your email management. Learn to summarize lengthy threads, retrieve information using natural language, draft professional responses, and organize communication strategies directly inside your inbox. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

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Gemini for Google Workspace provides customers with generative AI features in Google Workspace. In this learning path, you learn about the key features of Gemini and how they can be used to improve productivity and efficiency in Google Workspace. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

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Migration from AWS EC2 to Google Cloud Compute Engine using Migrate to Virtual Machines (v5) using demo VM(s). It provides a proof-of-concept that walks you through the process of replicating a VM to doing test cutover and final cutover of the VM.

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This course provides an introduction to using Terraform for Google Cloud. It enables learners to describe how Terraform can be used to implement infrastructure as code and to apply some of its key features and functionalities to create and manage Google Cloud infrastructure. Learners will get hands-on practice building and managing Google Cloud resources using Terraform.

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Welcome to the two-part course on Logging, Monitoring, and Observability in Google Cloud. The core operations tools in Google Cloud break down into two major categories. The operations-focused components and the application performance management tools. This course, Logging and Monitoring in Google Cloud, covers the operations-focused components including Logging, Monitoring, and Service Monitoring. After taking this course, it is suggested that you complete part 2, Observability in Google Cloud, to learn about the available application performance management tools.

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Course two of the Architecting Hybrid Cloud with Anthos series prepares students to operate and observe Anthos environments. Through presentations and hands-on labs, participants explore adjusting existing clusters, setting up advanced traffic routing policies, securing communication across workloads, and observing clusters in Anthos. This course is a continuation of course one, Multi-Cluster, Multi-Cloud with Anthos, and assumes direct experience with the topics covered in that course.

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This course equips students to build highly reliable and efficient solutions on Google Cloud using proven design patterns. It is a continuation of the Architecting with Google Compute Engine or Architecting with Google Kubernetes Engine courses and assumes hands-on experience with the technologies covered in either of those courses. Through a combination of presentations, design activities, and hands-on labs, participants learn to define and balance business and technical requirements to design Google Cloud deployments that are highly reliable, highly available, secure, and cost-effective.

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In many IT organizations, incentives are not aligned between developers, who strive for agility, and operators, who focus on stability. Site reliability engineering, or SRE, is how Google aligns incentives between development and operations and does mission-critical production support. Adoption of SRE cultural and technical practices can help improve collaboration between the business and IT. This course introduces key practices of Google SRE and the important role IT and business leaders play in the success of SRE organizational adoption.

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Google Cloud Fundamentals: Core Infrastructure introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.

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