The objective of this challenge lab is to demonstrate your proficiency configuring agents in CX Agent Studio. You create agents, sub-agents and tools and run conversations in the preview agent.
이 과정은 대화형 설계자와 빌더가 Customer Experience Agent Studio(CX Agent Studio)를 사용하여 정교한 멀티 에이전트 및 멀티모달 고객 경험 에이전트를 설계, 빌드, 테스트하는 데 필요한 개념과 실무 기술을 갖추도록 돕는 것을 목표로 합니다.
This course explores the different products and capabilities of Gemini Enterprise for Customer Experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.