Date d'abonnement : 2026
Build agents with CX Agent Studio
Earned juin 19, 2026 EDT
Customer Experience Agent Studio : Principes de base
Earned juin 18, 2026 EDT
Introduction to Gemini Enterprise for Customer Experience
Earned juin 16, 2026 EDT
The objective of this challenge lab is to demonstrate your proficiency configuring agents in CX Agent Studio. You create agents, sub-agents and tools and run conversations in the preview agent.
Ce cours vise à permettre aux concepteurs et créateurs de conversation de maîtriser les concepts et d'acquérir les compétences pratiques nécessaires pour concevoir, créer et tester des agents de l'expérience client sophistiqués, multi-agents et multimodaux à l'aide de Customer Experience Agent Studio (CX Agent Studio).
This course explores the different products and capabilities of Gemini Enterprise for Customer Experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.