The objective of this challenge lab is to demonstrate your proficiency configuring agents in CX Agent Studio. You create agents, sub-agents and tools and run conversations in the preview agent.
In diesem Kurs lernen Sie die Konzepte und praktischen Fähigkeiten kennen, um mit Customer Experience Agent Studio (CX Agent Studio) anspruchsvolle, multimodale Multi-Agent-Kundenservice-Agenten zu entwerfen, zu erstellen und zu testen.
This course explores the different products and capabilities of Gemini Enterprise for Customer Experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.