Member since 2026
Build agents with CX Agent Studio
Earned يونيو 19, 2026 EDT
Customer Experience Agent Studio: Fundamentals
Earned يونيو 18, 2026 EDT
Introduction to Gemini Enterprise for Customer Experience
Earned يونيو 16, 2026 EDT
The objective of this challenge lab is to demonstrate your proficiency configuring agents in CX Agent Studio. You create agents, sub-agents and tools and run conversations in the preview agent.
This course aims to equip conversational designers and builders with the concepts and practical skills to design, build, and test sophisticated, multi-agent, and multimodal Customer Experience agents using Customer Experience Agent Studio (CX Agent Studio).
This course explores the different products and capabilities of Gemini Enterprise for Customer Experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.