Customer Experience with Google AI Architecture
Earned Mar 5, 2026 EST
Build and Deploy Customer Experience Agents
Earned Mar 3, 2026 EST
Customer Experience Agent Studio: Fundamentals
Earned Mar 1, 2026 EST
Introduction to Gemini Enterprise for Customer Experience
Earned Feb 28, 2026 EST
從 BigQuery 資料取得深入分析結果
Earned Feb 21, 2026 EST
Google Cloud 中的資料工程簡介
Earned Feb 18, 2026 EST
Build search and recommendations applications with AI Applications
Earned Nov 15, 2025 EST
在 Agent Platform 設計提示
Earned Nov 6, 2025 EST
Deploy an Agent with Agent Development Kit (ADK)
Earned Nov 5, 2025 EST
Deploy and Evaluate Model Garden Models
Earned Oct 19, 2025 EDT
Evaluate Gen AI model and agent performance
Earned Oct 19, 2025 EDT
Deploy a RAG application with vector search in Firestore
Earned Oct 19, 2025 EDT
Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned Oct 19, 2025 EDT
Extend Gemini with controlled generation and Tool use
Earned Oct 19, 2025 EDT
Configure AI Applications to optimize search results
Earned Oct 18, 2025 EDT
Agent Search UI configurations on Agent Platform
Earned Oct 18, 2025 EDT
生成式 AI 代理：實現組織轉型
Earned Aug 18, 2025 EDT
生成式 AI 應用程式：徹底改變工作方式
Earned Aug 18, 2025 EDT
生成式 AI：掌握幕後技術與環境
Earned Aug 17, 2025 EDT
生成式 AI：瞭解基礎概念
Earned Aug 17, 2025 EDT
生成式 AI：不只是聊天機器人
Earned Aug 17, 2025 EDT
這堂課程會介紹 AI 搜尋技術、工具和應用程式。主題涵蓋使用向量嵌入執行語意搜尋；結合語意和關鍵字做法的混合型搜尋機制；以及運用檢索增強生成 (RAG) 技術建構有基準的 AI 代理，盡可能減少 AI 幻覺。您可以實際使用 Vertex AI Vector Search，打造智慧型搜尋引擎。
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This course explores the fundamentals of the feedback loop process for Conversational Agent development and introduces the native capabilities within Conversational Agents that support it. You will also learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents.
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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions.
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In this course you will discover the exciting new features and capabilities of Customer Experience Agent Studio (CX Agent Studio), design AI agents from the CLI using MCP servers, learn how to evaluate your agent's performance and implement the Quality Hill Climbing process. You will also find out how to set up your agent's memory to store, retrieve, and use information across conversation turns and implement callbacks for logging or authentication, configure guardrails to protect against malicious attempts and ensure aligned responses, and deploy the agent to various channels.
Additionally, you will explore the possible integrations between CX Agent Studio and CCaaS services and providers, including first party digital channel integrations with Google Telephony Platform (GTP), widgets and APIs, escalations to human agents through Google Cloud CCaaS and Gemini Enterprise for Customer Experience, and third party telephony and CCaaS integrations with providers such as Twillio or Salesfor…
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This course aims to equip conversational designers and builders with the concepts and practical skills to design, build, and test sophisticated, multi-agent, and multimodal Customer Experience agents using Customer Experience Agent Studio (CX Agent Studio).
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This course explores the different products and capabilities of Gemini Enterprise for Customer Experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
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完成 從 BigQuery 資料取得深入分析結果 技能徽章入門課程，即可證明您具備下列技能： 撰寫 SQL 查詢、查詢公開資料表、將樣本資料載入 BigQuery、使用 BigQuery 的查詢驗證工具 排解常見語法錯誤，以及在 Data Studio 中 透過連結 BigQuery 資料建立報表。
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在本課程中，您會學到 Google Cloud 上的資料工程、資料工程師的角色與職責，以及這些內容如何對應至 Google Cloud 提供的服務。您也將瞭解處理資料工程難題的許多方法。
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Complete the Build search and recommendations AI Applications skill badge to demonstrate your proficiency in deploying search and recommendation applications through AI Applications. Additionally, emphasis is placed on constructing a tailored Q&A system utilizing data stores.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
In this challenge lab, you will demonstrate your ability to author agents using Agent Development Kit (ADK), deploy those agents to Agent Engine, and use them from a web app. Complete the challenge lab to earn a Google Cloud skill badge.
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In this skill bagde, you will demonstrate your ability to use and compare models available in the Vertex AI Model Garden. You'll deploy a model to a Vertex AI Endpoint, query other models via their API, and use Vertex AI's Gen AI evaluation service to measure the performance of multiple models.
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Complete the Evaluate Gen AI model and agent performance skill badge to demonstrate your ability to use the Gen AI evaluation service. You will evaluate models to select the best model for a given task, compare models against each other and evaluate the performance of agents.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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This lab tests your ability to develop a real-world Generative AI Q&A solution using a RAG framework. You will use Firestore as a vector database and deploy a Flask app as a user interface to query a food safety knowledge base.
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This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.
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Complete the Extend Gemini with controlled generation and Tool use skill badge to demonstrate your proficiency in connecting models to external tools and APIs. This allows models to augment their knowledge, extend their capabilities and interact with external systems to take actions such as sending an email.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!"
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Complete the Configure AI Applications to optimize search results skill badge to demonstrate your proficiency in configuring search results from AI Applications. You will be tasked with implementing search serving controls to boost and bury results, filter entries from search results and display metadata in your search interface.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Initial deployment of Agent Search and Gemini Enterprise apps takes only a few clicks, but getting the configurations right can elevate a deployment from a basic off-the-shelf app to an excellent custom search or recommendations experience.
In this course, you'll learn more about the many ways you can customize and improve search, recommendations, and Gemini Enterprise apps.
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「生成式 AI 代理：實現組織轉型」是 Gen AI Leader 學習路徑的第五堂也是最後一堂課程。本課程將探討組織如何運用自訂生成式 AI 代理，解決特定的業務難題。您將動手練習建構基本的生成式 AI 代理，同時探索這類代理的各種元件，例如模型、推論迴圈和工具。
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「生成式 AI 應用程式：徹底改變工作方式」是 Generative AI Leader 學習路徑的第四門課程。本課程將介紹 Google 的生成式 AI 應用程式,例如 Gemini for Workspace 和NotebookLM,也會引導您瞭解各種概念,像是建立基準、檢索增強生成、建構有效的提示詞,以及打造自動化工作流程等。
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「生成式 AI：掌握幕後技術與環境」是 Generative AI Leader 學習路徑的第三門課程。生成式 AI 正在改變我們的工作方式,以及我們如何與周遭的世界互動。身為領導者,您要如何駕馭 AI 強大的功能,創造實際業務成果?在本課程中,您將認識建構生成式 AI 解決方案時的各個層面、Google Cloud 產品,以及選擇解決方案時應考量的因素。
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「生成式 AI: 瞭解基礎概念」是 Generative AI Leader 學習路徑的第二門課程。在本課程中,您將瞭解 AI、機器學習和生成式 AI 的差異,以及各種資料類型如何協助生成式 AI 解決業務難題,進而掌握生成式 AI 的基礎概念。您還能深入瞭解 Google Cloud 應對基礎
模型限制的策略,以及開發、部署安全且負責任的 AI 技術時面臨的主要挑戰。
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「生成式 AI：不只是聊天機器人」是 Generative AI Leader 學習路徑的第一門課程,沒有任何修課條件。本課程將帶您超越基本知識,進一步瞭解聊天機器人,探索如何在組織中充分發揮生成式 AI 的潛力。您將瞭解基礎模型和提示工程等概念,掌握善用生成式AI 的關鍵。本課程也會帶您瞭解擬定生成式 AI 策略時的多種重要考量,協助您為組織擬定出成功的策略。
Vector Search 和嵌入
Earned May 8, 2026 EDT
Performance Measurement
Earned Mar 5, 2026 EST
Customer Experience with Google AI Architecture
Earned Mar 5, 2026 EST
Build and Deploy Customer Experience Agents
Earned Mar 3, 2026 EST
Customer Experience Agent Studio: Fundamentals
Earned Mar 1, 2026 EST
Introduction to Gemini Enterprise for Customer Experience
Earned Feb 28, 2026 EST
從 BigQuery 資料取得深入分析結果
Earned Feb 21, 2026 EST
Google Cloud 中的資料工程簡介
Earned Feb 18, 2026 EST
Build search and recommendations applications with AI Applications
Earned Nov 15, 2025 EST
在 Agent Platform 設計提示
Earned Nov 6, 2025 EST
Deploy an Agent with Agent Development Kit (ADK)
Earned Nov 5, 2025 EST
Deploy and Evaluate Model Garden Models
Earned Oct 19, 2025 EDT
Evaluate Gen AI model and agent performance
Earned Oct 19, 2025 EDT
Deploy a RAG application with vector search in Firestore
Earned Oct 19, 2025 EDT
Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned Oct 19, 2025 EDT
Extend Gemini with controlled generation and Tool use
Earned Oct 19, 2025 EDT
Configure AI Applications to optimize search results
Earned Oct 18, 2025 EDT
Agent Search UI configurations on Agent Platform
Earned Oct 18, 2025 EDT
生成式 AI 代理：實現組織轉型
Earned Aug 18, 2025 EDT
生成式 AI 應用程式：徹底改變工作方式
Earned Aug 18, 2025 EDT
生成式 AI：掌握幕後技術與環境
Earned Aug 17, 2025 EDT
生成式 AI：瞭解基礎概念
Earned Aug 17, 2025 EDT
生成式 AI：不只是聊天機器人
Earned Aug 17, 2025 EDT