Gemini Enterprise 結合 Google 的搜尋和 AI 輔助功能,企業員工只要在單一搜尋列輸入關鍵字,就能查找文件儲存空間、電子郵件、對話、支援單處理系統和其他資料來源中的特定資訊。Gemini Enterprise 助理還能協助人員腦力激盪、研究資訊、列出文件大綱及執行其他動作,例如邀請同事加入日曆活動,加快完成知識型工作及各種協作作業。(請注意,Gemini Enterprise 先前稱為 Google Agentspace,本課程可能會提及產品舊稱。)
This course will focus on Agent Assist, an AI-powered tool designed to enhance customer service interactions. In this course, you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel. You’ll learn how to take full advantage of Agent Assist from Gemini Enterprise for Customer Experience, and its range of Gen AI features and functionality.
In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security. You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses. Finally, you'll gain insights into common search configurations and troubleshooting techniques.
In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions.
This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
Configure and Maintain CCaaS as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. Although this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled "Managing Functions and Reporting with CCaSS."
Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.
This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more. Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.
Demonstrate your ability to implement updated prompt engineering techniques and utilize several of Gemini's key capacilities including multimodal understanding and function calling. Then integrate generative AI into a RAG application deployed to Cloud Run. This course contains labs that are to be used as a test environment. They are deployed to test your understanding as a learner with a limited scope. These technologies can be used with fewer limitations in a real world environment.
This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.
完成 透過 Vertex AI 建構及部署機器學習解決方案 課程,即可瞭解如何使用 Google Cloud 的 Vertex AI 平台、AutoML 和自訂訓練服務, 訓練、評估、調整、解釋及部署機器學習模型。 這個技能徽章課程適合專業數據資料學家和機器學習 工程師,完成即可取得中階技能徽章。技能 徽章是 Google Cloud 核發的獨家數位徽章, 用於肯定您在 Google Cloud 產品和服務方面的精通程度, 代表您已通過測驗,能在互動式實作環境應用相關知識。完成這個技能徽章課程 和結業評量挑戰實驗室,就能獲得數位徽章, 並與親友分享。
完成 在 Google Cloud 為機器學習 API 準備資料 技能徽章入門課程,即可證明您具備下列技能: 使用 Dataprep by Trifacta 清理資料、在 Dataflow 執行資料管道、在 Dataproc 建立叢集和執行 Apache Spark 工作,以及呼叫機器學習 API,包含 Cloud Natural Language API、Google Cloud Speech-to-Text API 和 Video Intelligence API。
完成「運用 BigQuery ML 建立機器學習模型」技能徽章中階課程,即可證明您具備下列技能: 可使用 BigQuery ML 建立及評估機器學習模型,並根據資料進行預測。
This course introduces the Google Cloud big data and machine learning products and services that support the data-to-AI lifecycle. It explores the processes, challenges, and benefits of building a big data pipeline and machine learning models with Vertex AI on Google Cloud.
This course introduces participants to MLOps tools and best practices for deploying, evaluating, monitoring and operating production ML systems on Google Cloud. MLOps is a discipline focused on the deployment, testing, monitoring, and automation of ML systems in production. Machine Learning Engineering professionals use tools for continuous improvement and evaluation of deployed models. They work with (or can be) Data Scientists, who develop models, to enable velocity and rigor in deploying the best performing models.
完成「在 Google Cloud 使用機器學習 API」課程,即可獲得進階技能徽章。本課程說明以下機器學習和 AI 技術的基本功能: Cloud Vision API、Cloud Translation API 和 Cloud Natural Language API。
This course explores what ML is and what problems it can solve. The course also discusses best practices for implementing machine learning. You’re introduced to Vertex AI, a unified platform to quickly build, train, and deploy AutoML machine learning models. The course discusses the five phases of converting a candidate use case to be driven by machine learning, and why it’s important to not skip them. The course ends with recognizing the biases that ML can amplify and how to recognize them.
完成使用 BigQuery ML 為預測模型進行資料工程技能徽章中階課程, 即可證明自己具備下列知識與技能:運用 Dataprep by Trifacta 建構連至 BigQuery 的資料轉換 pipeline; 使用 Cloud Storage、Dataflow 和 BigQuery 建構「擷取、轉換及載入」(ETL) 工作負載, 以及使用 BigQuery ML 建構機器學習模型。
In this intermediate course, you will learn to design, build, and optimize robust batch data pipelines on Google Cloud. Moving beyond fundamental data handling, you will explore large-scale data transformations and efficient workflow orchestration, essential for timely business intelligence and critical reporting. Get hands-on practice using Dataflow for Apache Beam and Serverless for Apache Spark (Dataproc Serverless) for implementation, and tackle crucial considerations for data quality, monitoring, and alerting to ensure pipeline reliability and operational excellence. A basic knowledge of data warehousing, ETL/ELT, SQL, Python, and Google Cloud concepts is recommended.
Learn to use LangChain to call Google Cloud LLMs and Generative AI Services and Datastores to simplify complex applications' code.
Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.
In this course, you'll use text embeddings for tasks like classification, outlier detection, text clustering and semantic search. You'll combine semantic search with the text generation capabilities of an LLM to build Retrieval Augmented Generation (RAG) solutions, such as for question-answering systems, using Google Cloud's Vertex AI and Google Cloud databases.
This course explores Google Cloud technologies to create and generate embeddings. Embeddings are numerical representations of text, images, video and audio, and play a pivotal role in many tasks that involve the identification of similar items, like Google searches, online shopping recommendations, and personalized music suggestions. Specifically, you’ll use embeddings for tasks like classification, outlier detection, clustering and semantic search. You’ll combine semantic search with the text generation capabilities of an LLM to build Retrieval Augmented Generation (RAG) systems and question-answering solutions, on your own proprietary data using Google Cloud’s Vertex AI.
這堂課程會介紹 AI 搜尋技術、工具和應用程式。主題涵蓋使用向量嵌入執行語意搜尋;結合語意和關鍵字做法的混合型搜尋機制;以及運用檢索增強生成 (RAG) 技術建構有基準的 AI 代理,盡可能減少 AI 幻覺。您可以實際使用 Vertex AI Vector Search,打造智慧型搜尋引擎。
(This course was previously named Multimodal Prompt Engineering with Gemini and PaLM) This course teaches how to use Vertex AI Studio, a Google Cloud console tool for rapidly prototyping and testing generative AI models. You learn to test sample prompts, design your own prompts, and customize foundation models to handle tasks that meet your application's needs. Whether you are looking for text, chat, code, image or speech generative experiences Vertex AI Studio offers you an interface to work with and APIs to integrate your production application.
This short course we'll get you up to speed on all the Vertex AI related announcements made at Google Cloud Next '23!
This course explores the different products and capabilities of Gemini Enterprise for Customer Experience and Conversational Agents. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
This course will help ML Engineers, Developers, and Data Scientists implement Large Language Models for Generative AI use cases with Vertex AI. The first two modules of this course contain links to videos and prerequisite course materials that will build your knowledge foundation in Generative AI. Please do not skip these modules. The advanced modules in this course assume you have completed these earlier modules.
隨著企業持續擴大使用人工智慧和機器學習,以負責任的方式發展相關技術也日益重要。對許多企業來說,談論負責任的 AI 技術可能不難,如何付諸實行才是真正的挑戰。如要瞭解如何在機構中導入負責任的 AI 技術,本課程絕對能助您一臂之力。 您可以從中瞭解 Google Cloud 目前採取的策略、最佳做法和經驗談,協助貴機構奠定良好基礎,實踐負責任的 AI 技術。
完成「Introduction to Generative AI」、「Introduction to Large Language Models」和「Introduction to Responsible AI」課程,即可獲得技能徽章。通過最終測驗,就能展現您對生成式 AI 基本概念的掌握程度。 「技能徽章」是 Google Cloud 核發的數位徽章,用於表彰您對 Google Cloud 產品和服務的相關知識。您可以將技能徽章公布在社群媒體的個人資料中,向其他人分享您的成果。
探索生成式 AI - Vertex AI 課程包含一系列實驗室,幫助您瞭解 如何在 Google Cloud 使用生成式 AI。透過實驗室,您將瞭解 如何使用 Vertex AI PaLM API 系列模型,包括 text-bison、chat-bison、 和 textembedding-gecko。您也會瞭解提示設計、最佳做法、 以及這些模型如何用於構思、文字分類、文字擷取、文字 摘要等。您也會瞭解如何透過 Vertex AI 自訂訓練功能調整基礎模型, 並將模型部署至 Vertex AI 端點。
本課程會介紹 Vertex AI Studio。您可以運用這項工具和生成式 AI 模型互動、根據商業構想設計原型,並投入到正式環境。透過身歷其境的應用實例、有趣的課程及實作實驗室,您將能探索從提示到正式環境的生命週期,同時學習如何將 Vertex AI Studio 運用在多模態版 Gemini 應用程式、提示設計、提示工程和模型調整。這個課程的目標是讓您能運用 Vertex AI Studio,在專案中發揮生成式 AI 的潛能。
本課程說明如何使用深度學習來建立圖像說明生成模型。您將學習圖像說明生成模型的各個不同組成部分,例如編碼器和解碼器,以及如何訓練和評估模型。在本課程結束時,您將能建立自己的圖像說明生成模型,並使用模型產生圖像說明文字。
這堂課程將說明變換器架構,以及基於變換器的雙向編碼器表示技術 (BERT) 模型,同時帶您瞭解變換器架構的主要組成 (如自我注意力機制) 和如何用架構建立 BERT 模型。此外,也會介紹 BERT 適用的各種任務,像是文字分類、問題回答和自然語言推論。課程預計約 45 分鐘。
本課程將介紹注意力機制,說明這項強大技術如何讓類神經網路專注於輸入序列的特定部分。此外,也將解釋注意力的運作方式,以及如何使用注意力來提高各種機器學習任務的成效,包括機器翻譯、文字摘要和回答問題。
本課程概要說明解碼器與編碼器的架構,這種強大且常見的機器學習架構適用於序列對序列的任務,例如機器翻譯、文字摘要和回答問題。您將認識編碼器與解碼器架構的主要元件,並瞭解如何訓練及提供這些模型。在對應的研究室逐步操作說明中,您將學習如何從頭開始使用 TensorFlow 寫程式,導入簡單的編碼器與解碼器架構來產生詩詞。
本課程將介紹擴散模型,這是一種機器學習模型,近期在圖像生成領域展現亮眼潛力。概念源自物理學,尤其深受熱力學影響。過去幾年來,在學術界和業界都是炙手可熱的焦點。在 Google Cloud 中,擴散模型是許多先進圖像生成模型和工具的基礎。課程將介紹擴散模型背後的理論,並說明如何在 Vertex AI 上訓練和部署這些模型。
這個入門微學習課程主要介紹「負責任的 AI 技術」和其重要性,以及 Google 如何在自家產品中導入這項技術。本課程也會說明 Google 的 7 個 AI 開發原則。
這是一堂入門級的微學習課程,旨在探討大型語言模型 (LLM) 的定義和用途,並說明如何調整提示來提高 LLM 成效。此外,也會介紹多項 Google 工具,協助您自行開發生成式 AI 應用程式。
這個入門微學習課程主要說明生成式 AI 的定義和使用方式,以及此 AI 與傳統機器學習方法的差異。本課程也會介紹各項 Google 工具,協助您開發自己的生成式 AI 應用程式。
歡迎參加「開始使用 Google Kubernetes Engine」課程。Kubernetes 是位於應用程式和硬體基礎架構之間的軟體層。如果您對這項技術感興趣,這堂課程可以滿足您的需求。有了 Google Kubernetes Engine,您就能在 Google Cloud 中以代管服務的形式使用 Kubernetes。 本課程的目標在於介紹 Google Kubernetes Engine (常簡稱為 GKE) 的基本概念,以及如何將應用程式容器化,以便在 Google Cloud 中執行。課程首先會初步介紹 Google Cloud,隨後簡介容器、Kubernetes、Kubernetes 架構和 Kubernetes 作業。
This course version is for non-English only. If you wish to take this course in English, please enroll here: Elastic Google Cloud Infrastructure: Scaling and Automation. If you wish to take it in another language, change your language in settings to see availability.
這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務,並將重點放在 Compute Engine。這堂課程結合了視訊講座、示範和實作研究室,可讓參加人員探索及部署解決方案元素,例如網路、系統和應用程式服務等基礎架構元件。另外,這堂課也會介紹如何部署實用的解決方案,包括客戶提供的加密金鑰、安全性和存取權管理機制、配額與帳單,以及資源監控功能。
「Google Cloud 基礎知識:核心基礎架構」介紹了在使用 Google Cloud 時會遇到的重要概念和術語。本課程會透過影片和實作實驗室,介紹並比較 Google Cloud 的多種運算和儲存服務,同時提供重要的資源和政策管理工具。
這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務,尤其側重於 Compute Engine。這堂課程結合了視訊講座、示範和實作研究室,可讓參加人員探索及部署解決方案元素,例如網路、虛擬機器和應用程式服務等基礎架構元件。您會瞭解如何透過控制台和 Cloud Shell 使用 Google Cloud。另外,您也能瞭解雲端架構師的職責、基礎架構設計方法,以及具備虛擬私有雲 (VPC)、專案、網路、子網路、IP 位址、路徑和防火牆規則的虛擬網路設定。