Serverless Data Processing with Dataflow: Develop Pipelines
Earned 3월 18, 2025 EDT
Serverless Data Processing with Dataflow: Foundations
Earned 2월 25, 2025 EST
Smart Analytics, Machine Learning, and AI on Google Cloud - 한국어
Earned 2월 25, 2025 EST
Google Cloud 기반 복원력이 우수한 스트리밍 분석 시스템 구축하기
Earned 2월 24, 2025 EST
Google Cloud에서 일괄 데이터 파이프라인 빌드하기
Earned 2월 14, 2025 EST
Google Cloud로 데이터 레이크 및 데이터 웨어하우스 현대화하기
Earned 2월 7, 2025 EST
Google Cloud의 데이터 엔지니어링 입문
Earned 2월 3, 2025 EST
Preparing for your Professional Data Engineer Journey
Earned 1월 29, 2025 EST
Launching into Machine Learning - 한국어
Earned 1월 22, 2025 EST
Google Cloud의 AI 및 머신러닝 소개
Earned 1월 13, 2025 EST
Conversational Insights
Earned 1월 2, 2025 EST
Scaling with Google Cloud Operations
Earned 12월 31, 2024 EST
Trust and Security with Google Cloud
Earned 12월 10, 2024 EST
Modernize Infrastructure and Applications with Google Cloud
Earned 12월 10, 2024 EST
Innovating with Google Cloud Artificial Intelligence
Earned 12월 9, 2024 EST
Exploring Data Transformation with Google Cloud
Earned 12월 4, 2024 EST
Digital Transformation with Google Cloud
Earned 12월 4, 2024 EST
Intro to CCAI and CCAI Engagement Framework
Earned 11월 25, 2024 EST
벡터 검색 및 임베딩
Earned 10월 28, 2024 EDT
Implementing Generative AI with Vertex AI
Earned 10월 17, 2024 EDT
Agent Summarization (Custom)
Earned 9월 18, 2024 EDT
Integrate Agent Assist with Telephony and Chatbot Systems
Earned 9월 4, 2024 EDT
Introduction to Agent Assist and its GenAI Capabilities
Earned 9월 3, 2024 EDT
Customer Engagement Suite with Google AI Architecture
Earned 8월 28, 2024 EDT
Virtual FAQ with data store agents
Earned 8월 23, 2024 EDT
Generative AI for Business Leaders
Earned 8월 22, 2024 EDT
Intro to Conversational AI and Conversational AI Engagement Framework
Earned 8월 20, 2024 EDT
Text Prompt Engineering Techniques
Earned 1월 15, 2024 EST
책임감 있는 AI: Google Cloud를 통한 AI 원칙 적용하기
Earned 12월 11, 2023 EST
Generative AI Fundamentals
Earned 11월 10, 2023 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned 7월 21, 2023 EDT
CCAI Operations and Implementation
Earned 7월 17, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned 7월 14, 2023 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned 7월 13, 2023 EDT
Virtual Agent Development in Dialogflow ES for Software Devs
Earned 7월 12, 2023 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs
Earned 7월 11, 2023 EDT
Contact Center AI: Conversational Design Fundamentals
Earned 7월 10, 2023 EDT
How Google Does Machine Learning - 한국어
Earned 6월 29, 2023 EDT
Vertex AI Studio 소개
Earned 6월 23, 2023 EDT
이미지 캡셔닝 모델 만들기
Earned 6월 22, 2023 EDT
Transformer 모델 및 BERT 모델
Earned 6월 21, 2023 EDT
어텐션 메커니즘
Earned 6월 21, 2023 EDT
인코더-디코더 아키텍처
Earned 6월 20, 2023 EDT
이미지 생성 소개
Earned 6월 20, 2023 EDT
Generative AI Fundamentals - 한국어
Earned 6월 19, 2023 EDT
책임감 있는 AI 소개
Earned 6월 19, 2023 EDT
대규모 언어 모델 소개
Earned 6월 19, 2023 EDT
생성형 AI 소개
Earned 6월 19, 2023 EDT
Google Cloud Big Data and Machine Learning Fundamentals - 한국어
Earned 6월 13, 2023 EDT
Complete the Extend Gemini Enterprise Assistant Capabilities skill badge to demonstrate your ability to extend Gemini Enterprise assistant's capabilities with actions, grounding with Google Search, and a conversational agent.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
자세히 알아보기
Complete the Create media search and media recommendations applications with AI Applications skill badge to demonstrate your ability to create, configure, and access media search and recommendations applications using AI Applications.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
자세히 알아보기
Do you want to keep your users engaged by suggesting content they'll love?
This course equips you with the skills to build a cutting-edge recommendations app using your own data with no prior machine learning knowledge. You learn to leverage AI Applications to build recommendation applications so that audiences can discover more personalized content, like what to watch or read next, with Google-quality results customized using optimization objectives.
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NotebookLM is an AI-powered collaborator that helps you do your best thinking. After uploading your documents, NotebookLM becomes an instant expert in those sources so you can read, take notes, and collaborate with it to refine and organize your ideas.
NotebookLM Pro gives you everything already included with NotebookLM, as well as higher utilization limits, access to premium features, and additional sharing options and analytics.
자세히 알아보기
Complete the Configure AI Applications to optimize search results skill badge to demonstrate your proficiency in configuring search results from AI Applications. You will be tasked with implementing search serving controls to boost and bury results, filter entries from search results and display metadata in your search interface.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
자세히 알아보기
If you've worked with data, you know that some data is more reliable than other data.
In this course, you'll learn a variety of techniques to present the most reliable or useful results to your users. Create serving controls to boost or bury search results. Rank search results to ensure that each query is answered by the most relevant data. If needed, tune your search engine. Learn to measure search results to ensure your search applications deliver the best possible results to each user.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
자세히 알아보기
Complete the Create and maintain Vertex AI Search data stores skill badge to demonstrate your proficiency in building various types of data stores used in Vertex AI Search applications.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
자세히 알아보기
AI Applications provides built-in analytics for your Vertex AI Search and Gemini Enterprise apps. Learn what metrics are tracked and how to view them in this course.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
자세히 알아보기
Initial deployment of Vertex AI Search and Gemini Enterprise apps takes only a few clicks, but getting the configurations right can elevate a deployment from a basic off-the-shelf app to an excellent custom search or recommendations experience.
In this course, you'll learn more about the many ways you can customize and improve search, recommendations, and Gemini Enterprise apps.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
자세히 알아보기
Complete the Build search and recommendations AI Applications skill badge to demonstrate your proficiency in deploying search and recommendation applications through AI Applications. Additionally, emphasis is placed on constructing a tailored Q&A system utilizing data stores.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
자세히 알아보기
Data stores represent a simple way to make content available to many types of generative AI applications, including search applications, recommendations engines, Gemini Enterprise apps, Agent Development Kit agents, and apps built with Google Gen AI or LangChain SDKs. Connect data from many sources include Cloud Storage, Google Drive, chat apps, mail apps, ticketing systems, third-party file storage providers, Salesforce, and many more.
자세히 알아보기
This course introduces AI Applications. You will learn about the types of apps that you can create using AI Applications, the high-level steps that its data stores automate for you, and what advanced features can be enabled for Search apps.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
자세히 알아보기
Complete the Extend agent functionality with Webhooks, Tools, and Integrations skill badge to demonstrate your ability to let conversational agents take actions. You will create a flow that calls a webhook and a playbook with a tool and combine them into a hybrid agent. You'll also prepare custom payload for rich content experiences in the Conversational Messenger.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
자세히 알아보기
This course explores the different products and capabilities of Customer Engagement Suite (CES) and Conversational agents. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
자세히 알아보기
Complete the Leverage best practices for developing, operating, and securing production-grade Conversational Agents skill badge to demonstrate your ability to implement a variety of best practices around development, deployment, and security. These will include: Using versions and environments, backing up with Git integration, leveraging test cases and CI/CD testing, tracking conversations with conversation history and logging, redacting data, and securing acceess to agent and webhook endpoints.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have develope…
자세히 알아보기
Connect Conversational Agents to external systems and APIs to expand what agents can do, designing an end-to-end system that is resilient, fault-tolerant and secure.
자세히 알아보기
Complete the Improve customer and agent satisfaction with Agent Assist skill badge to demonstrate your proficiency in configuring basic conversational agents that can escalate actions to human agents, and configuring Agent Assist to help human agents with customer queries. You prove your knowledge in configuring Generators for summarization, classification and recommendation of tickets as well leverage tools such as Generative Knowledge Assist, to provide further context to human agents.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
자세히 알아보기
This course will equip you with the tools to develop complex conversational experiences in Conversational Agents using best practices to create production-ready agents.
자세히 알아보기
This course explores the fundamentals of the feedback loop process for Conversational Agent development and introduces the native capabilities within Conversational Agents that support it. You will also learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents.
자세히 알아보기
Complete the Analyze patterns in conversational data with Conversational Insights skill badge to demonstrate your proficiency in analysing customer conversations with Conversational Insights. After completing this challenge, you will be ready to deploy Conversation Insights to improve customer service performance, and create better customer experiences.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
자세히 알아보기
Complete the Build basic Conversational Agents with Playbooks and Flows skill badge to demonstrate your proficiency in building virtual agents using traditional NLU and generative-based features.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
자세히 알아보기
In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
자세히 알아보기
Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.
자세히 알아보기
This course explores the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
자세히 알아보기
This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.
자세히 알아보기
In this course, you will learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
자세히 알아보기
Explore the Generative AI features for Conversational Agents and how to incorporate them into stateful Flows.
Discover the possibilities with Generators, Generative Fallback, and Data Stores, as well as best practices and security settings for using these features.
자세히 알아보기
This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Conversational Agent self-service experiences. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
자세히 알아보기
This course will equip you with the tools to develop complex conversational experiences in Conversational Agents capable of identifying the user intent and routing it to the right self service flow.
자세히 알아보기
Explore Playbooks and their implementation of the ReAct pattern for building Conversational Agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.
자세히 알아보기
This course will equip you with the tools to develop complex conversational experiences in Conversational Agents capable of identifying the user intent and routing it to the right self service flow. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
자세히 알아보기
Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
자세히 알아보기
초급 Dataplex로 데이터 메시 빌드하기 기술 배지 과정을 완료하여, Dataplex를 통해 데이터 메시를 빌드해 Google Cloud에서 데이터 보안, 거버넌스, 탐색을 활용하는 역량을 입증하세요. Dataplex에서 애셋에 태그를 지정하고, IAM 역할을 할당하고, 데이터 품질을 평가하는 기술을 연습하고 테스트할 수 있습니다.
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이 과정은 BigQuery에서 생성형 AI 작업에 AI/ML 모델을 사용하는 방법을 보여줍니다. 고객 관계 관리와 관련된 실제 사용 사례를 통해 Gemini 모델로 비즈니스 문제를 해결하는 워크플로를 설명합니다. 이해를 돕기 위해 SQL 쿼리와 Python 노트북을 사용하는 코딩 솔루션을 단계별로 안내합니다.
자세히 알아보기
이 과정에서는 데이터-AI 워크플로를 지원하는 AI 기반 기능 모음인 BigQuery의 Gemini에 관해 살펴봅니다. 이러한 기능에는 데이터 탐색 및 준비, 코드 생성 및 문제 해결, 워크플로 탐색 및 시각화 등이 있습니다. 이 과정은 개념 설명, 실제 사용 사례, 실무형 실습을 통해 데이터 실무자가 생산성을 향상하고 개발 파이프라인의 속도를 높이는 데 도움이 됩니다.
자세히 알아보기
중급 BigQuery ML을 사용한 예측 모델링을 위한 데이터 엔지니어링 기술 배지를 획득하여 Dataprep by Trifact로 데이터 변환 파이프라인을 BigQuery에 빌드, Cloud Storage, Dataflow, BigQuery를 사용한 ETL(추출, 변환, 로드) 워크플로 빌드, BigQuery ML을 사용하여 머신러닝 모델을 빌드하는 기술 역량을 입증할 수 있습니다.
자세히 알아보기
중급 BigQuery로 데이터 웨어하우스 빌드 기술 배지를 완료하여 데이터를 조인하여 새 테이블 만들기, 조인 관련 문제 해결, 합집합으로 데이터 추가, 날짜로 파티션을 나눈 테이블 만들기, BigQuery에서 JSON, 배열, 구조체 작업하기와 관련된 기술 역량을 입증하세요.
자세히 알아보기
초급 Google Cloud에서 ML API용으로 데이터 준비하기 기술 배지를 완료하여 Dataprep by Trifacta로 데이터 정리, Dataflow에서 데이터 파이프라인 실행, Dataproc에서 클러스터 생성 및 Apache Spark 작업 실행, Cloud Natural Language API, Google Cloud Speech-to-Text API, Video Intelligence API를 포함한 ML API 호출과 관련된 기술 역량을 입증하세요.
자세히 알아보기
초급 Compute Engine에서 Cloud Load Balancing 구현하기 기술 배지 과정을 완료하여 Compute Engine에서 가상 머신 만들기 및 배포, 네트워크 및 애플리케이션 부하 분산기 구성과 관련된 기술 역량을 입증하세요.
자세히 알아보기
직원들이 검색창 하나로 문서 스토리지, 이메일, 채팅, 티켓 시스템, 기타 데이터 소스에서 특정 정보를 찾을 수 있도록 설계된 엔터프라이즈 도구인 Agentspace에는 Google의 전문적인 검색 및 AI 기술이 통합되어 있습니다. 또한 Agentspace 어시스턴트를 사용하면 브레인스토밍 및 조사는 물론 문서 개요를 작성하고 캘린더 일정에 동료를 초대하는 등의 작업에 도움이 되므로 직원들이 지식 관련 작업과 모든 종류의 협업을 빠르게 진행할 수 있습니다.
자세히 알아보기
In this second installment of the Dataflow course series, we are going to be diving deeper on developing pipelines using the Beam SDK. We start with a review of Apache Beam concepts. Next, we discuss processing streaming data using windows, watermarks and triggers. We then cover options for sources and sinks in your pipelines, schemas to express your structured data, and how to do stateful transformations using State and Timer APIs. We move onto reviewing best practices that help maximize your pipeline performance. Towards the end of the course, we introduce SQL and Dataframes to represent your business logic in Beam and how to iteratively develop pipelines using Beam notebooks.
자세히 알아보기
This course is part 1 of a 3-course series on Serverless Data Processing with Dataflow. In this first course, we start with a refresher of what Apache Beam is and its relationship with Dataflow. Next, we talk about the Apache Beam vision and the benefits of the Beam Portability framework. The Beam Portability framework achieves the vision that a developer can use their favorite programming language with their preferred execution backend. We then show you how Dataflow allows you to separate compute and storage while saving money, and how identity, access, and management tools interact with your Dataflow pipelines. Lastly, we look at how to implement the right security model for your use case on Dataflow.
자세히 알아보기
머신러닝을 데이터 파이프라인에 통합하면 데이터에서 더 많은 인사이트를 도출할 수 있습니다. 이 과정에서는 머신러닝을 Google Cloud의 데이터 파이프라인에 포함하는 방법을 알아봅니다. 맞춤설정이 거의 또는 전혀 필요 없는 경우에 적합한 AutoML에 대해 알아보고 맞춤형 머신러닝 기능이 필요한 경우를 위해 Notebooks 및 BigQuery 머신러닝(BigQuery ML)도 소개합니다. Vertex AI를 사용해 머신러닝 솔루션을 프로덕션화하는 방법도 다루어 보겠습니다.
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스트리밍을 통해 비즈니스 운영에 대한 실시간 측정항목을 얻을 수 있게 되면서 스트리밍 데이터 처리의 사용이 늘고 있습니다. 이 과정에서는 Google Cloud에서 스트리밍 데이터 파이프라인을 빌드하는 방법을 다룹니다. 수신되는 스트리밍 데이터 처리와 관련해 Pub/Sub를 설명합니다. 이 과정에서는 Dataflow를 사용해 집계 및 변환을 스트리밍 데이터에 적용하는 방법과 처리된 레코드를 분석을 위해 BigQuery 또는 Bigtable에 저장하는 방법에 대해서도 다룹니다. Google Cloud에서 Qwiklabs를 사용해 스트리밍 데이터 파이프라인 구성요소를 빌드하는 실습을 진행해 볼 수도 있습니다.
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데이터 파이프라인은 일반적으로 추출-로드(EL), 추출-로드-변환(ELT) 또는 추출-변환-로드(ETL) 패러다임 중 하나에 속합니다. 이 과정에서는 일괄 데이터에 사용해야 할 패러다임과 사용 시기에 대해 설명합니다. 또한 BigQuery, Dataproc에서의 Spark 실행, Cloud Data Fusion의 파이프라인 그래프, Dataflow를 사용한 서버리스 데이터 처리 등 데이터 변환을 위한 Google Cloud의 여러 가지 기술을 다룹니다. Google Cloud에서 Qwiklabs를 사용해 데이터 파이프라인 구성요소를 빌드하는 실무형 실습도 진행합니다.
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데이터 파이프라인의 두 가지 주요 구성요소는 데이터 레이크와 웨어하우스입니다. 이 과정에서는 스토리지 유형별 사용 사례를 살펴보고 Google Cloud에서 사용 가능한 데이터 레이크 및 웨어하우스 솔루션을 기술적으로 자세히 설명합니다. 또한 데이터 엔지니어의 역할, 성공적인 데이터 파이프라인이 비즈니스 운영에 가져오는 이점, 클라우드 환경에서 데이터 엔지니어링을 수행해야 하는 이유도 알아봅니다.
'Google Cloud의 데이터 엔지니어링' 시리즈의 첫 번째 과정입니다. 이 과정을 완료한 후 'Google Cloud에서 일괄 데이터 파이프라인 빌드하기' 과정에 등록하세요.
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이 과정에서는 Google Cloud의 데이터 엔지니어링, 데이터 엔지니어의 역할과 책임, 그리고 이러한 요소가 Google Cloud 제공 서비스와 어떻게 연결되는지에 대해 알아봅니다. 또한 데이터 엔지니어링 과제를 해결하는 방법에 대해서도 배우게 됩니다.
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This course helps learners create a study plan for the PDE (Professional Data Engineer) certification exam. Learners explore the breadth and scope of the domains covered in the exam. Learners assess their exam readiness and create their individual study plan.
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이 과정에서는 먼저 데이터에 관해 논의하면서 데이터 품질을 개선하고 탐색적 데이터 분석을 수행하는 방법을 알아봅니다. Vertex AI AutoML과 코드를 한 줄도 작성하지 않고 ML 모델을 빌드하고, 학습시키고, 배포하는 방법을 설명합니다. 학습자는 Big Query ML의 이점을 이해할 수 있습니다. 그런 다음, 머신러닝(ML) 모델 최적화 방법과 일반화 및 샘플링으로 커스텀 학습용 ML 모델 품질을 평가하는 방법을 다룹니다.
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이 과정에서는 예측 및 생성형 AI 프로젝트를 모두 빌드하는 Google Cloud 기반 AI 및 머신러닝(ML) 제품군을 소개합니다. AI 기반, 개발, 솔루션을 모두 포함하여 데이터에서 AI로 이어지는 수명 주기 전반에 걸쳐 사용할 수 있는 기술과 제품, 도구를 살펴봅니다. 이 과정의 목표는 흥미로운 학습 경험과 실제적인 실무형 실습을 통해 데이터 과학자, AI 개발자, ML 엔지니어의 기술 및 지식 역량 강화를 지원하는 것입니다.
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In this course you will learn how to leverage Conversational Insights to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions. Please note Contact Center AI Insights were recently renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product name for Contact Center AI Insights.
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Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task.
Scaling with Google Cloud Operations explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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As organizations move their data and applications to the cloud, they must address new security challenges. The Trust and Security with Google Cloud course explores the basics of cloud security, the value of Google Cloud's multilayered approach to infrastructure security, and how Google earns and maintains customer trust in the cloud.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Many traditional enterprises use legacy systems and applications that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems or investing in new products and services. "Modernize Infrastructure and Applications with Google Cloud" explores these challenges and offers solutions to overcome them by using cloud technology.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. “Innovating with Google Cloud Artificial Intelligence” explores how organizations can use AI and ML to transform their business processes.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Cloud technology can bring great value to an organization, and combining the power of cloud technology with data has the potential to unlock even more value and create new customer experiences.
“Exploring Data Transformation with Google Cloud” explores the value data can bring to an organization and ways Google Cloud can make data useful and accessible.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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There's much excitement about cloud technology and digital transformation, but often many unanswered questions.
For example: What is cloud technology? What does digital transformation mean? How can cloud technology help your organization? Where do you even begin?
If you've asked yourself any of these questions, you're in the right place. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey. If you want to learn about cloud technology so you can excel in your role and help build the future of your business, then this introductory course on digital transformation is for you. This course is part of the Cloud Digital Leader learning path.
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This is a introductory course to all solutions in the Contact Centre AI (CCAI) portfolio and the Generative AI features that are poised to transform them. The course also explores the CCAI go to market and engagement model, the business case around CCAI, as well as the use cases and user personas addressed by the solution.
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이 과정에서는 AI 기반 검색 기술, 도구, 애플리케이션을 살펴봅니다. 벡터 임베딩을 활용하는 시맨틱 검색, 시맨틱 방식과 키워드 방식을 결합한 하이브리드 검색, 그라운딩된 AI 에이전트로서 AI 할루시네이션을 최소화하는 검색 증강 생성(RAG)에 대해 알아보세요. Vertex AI 벡터 검색을 활용해 지능형 검색 엔진을 빌드하는 실무 경험을 쌓을 수 있습니다.
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This course will help ML Engineers, Developers, and Data Scientists implement Large Language Models for Generative AI use cases with Vertex AI. The first two modules of this course contain links to videos and prerequisite course materials that will build your knowledge foundation in Generative AI. Please do not skip these modules. The advanced modules in this course assume you have completed these earlier modules.
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In this course you will learn how Conversational AI Agent Assist can help distill complex customer interactions into concise and clear summaries. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.
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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel.
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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.
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In this course, you'll learn to develop generative agents that answer questions using websites, documents, or structured data. You will explore Vertex AI Applications and understand the advantages of data store agents, including their scalability and security.
You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses.
Finally, you'll gain insights into common search configurations and troubleshooting techniques.
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A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.
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This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
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Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.
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기업에서 인공지능과 머신러닝의 사용이 계속 증가함에 따라 책임감 있는 빌드의 중요성도 커지고 있습니다. 대부분의 기업은 책임감 있는 AI를 실천하기가 말처럼 쉽지 않습니다. 조직에서 책임감 있는 AI를 운영하는 방법에 관심이 있다면 이 과정이 도움이 될 것입니다.
이 과정에서 책임감 있는 AI를 위해 현재 Google Cloud가 기울이고 있는 노력, 권장사항, Google Cloud가 얻은 교훈을 알아보면 책임감 있는 AI 접근 방식을 구축하기 위한 프레임워크를 수립할 수 있을 것입니다.
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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…
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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series.
In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.
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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents.
This is an intermediate course, intended for learners with the following types of roles:
Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows.
Citizen developers: Creates new business applications fo…
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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
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Google Cloud에서 머신러닝을 구현하기 위한 권장사항에는 어떤 것이 있을까요? Vertex AI란 무엇이고, 이 플랫폼을 사용하여 코드는 한 줄도 작성하지 않고 AutoML 머신러닝 모델을 빠르게 빌드, 학습, 배포하려면 어떻게 해야 할까요? 머신러닝이란 무엇이며 어떤 종류의 문제를 해결할 수 있을까요?
Google은 머신러닝을 조금 다른 방식으로 바라봅니다. Google이 머신러닝과 관련하여 중요하게 생각하는 것은 관리형 데이터 세트를 위한 통합 플랫폼과 특징 저장소를 제공하고, 코드를 작성하지 않고도 머신러닝 모델을 빌드, 학습, 배포할 방법을 제공하고, 데이터에 라벨을 지정하고, TensorFlow, scikit-learn, Pytorch, R 등과 같은 프레임워크를 사용하여 Workbench 노트북을 만들 수 있도록 지원하는 것입니다. Google의 Vertex AI 플랫폼에는 커스텀 모델을 학습시키고, 구성요소 파이프라인을 빌드하고, 온라인 및 일괄 예측을 실행하는 기능이 포함되어 있습니다. 후보 사용 사례를 머신러닝으로 구동되도록 변환하는 5단계를 살펴보고, 단계를 건너뛰지 않는 것이 중요한 이유를 알아봅니다. 마지막으로, 머신러닝이 증폭시킬 수 있는 편향과 이를 인식할 방법을 살펴봅니다.
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이 과정에서는 생성형 AI 모델과 상호작용하고 비즈니스 아이디어의 프로토타입을 제작하여 프로덕션으로 출시할 수 있는 도구인 Vertex AI Studio를 소개합니다. 몰입감 있는 사용 사례, 흥미로운 강의, 실무형 실습을 통해 프롬프트부터 프로덕션에 이르는 수명 주기를 살펴보고 Vertex AI Studio를 Gemini 멀티모달 애플리케이션, 프롬프트 설계, 프롬프트 엔지니어링, 모델 조정에 활용하는 방법을 알아봅니다. 이 과정의 목표는 Vertex AI Studio로 프로젝트에서 생성형 AI의 잠재력을 활용하는 것입니다.
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이 과정에서는 딥 러닝을 사용해 이미지 캡션 모델을 만드는 방법을 알아봅니다. 인코더 및 디코더와 모델 학습 및 평가 방법 등 이미지 캡션 모델의 다양한 구성요소에 대해 알아봅니다. 이 과정을 마치면 자체 이미지 캡션 모델을 만들고 이를 사용해 이미지의 설명을 생성할 수 있게 됩니다.
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이 과정은 Transformer 아키텍처와 BERT(Bidirectional Encoder Representations from Transformers) 모델을 소개합니다. 셀프 어텐션 메커니즘 같은 Transformer 아키텍처의 주요 구성요소와 이 아키텍처가 BERT 모델 빌드에 사용되는 방식에 관해 알아봅니다. 또한 텍스트 분류, 질문 답변, 자연어 추론과 같이 BERT를 활용할 수 있는 다양한 작업에 대해서도 알아봅니다. 이 과정은 완료하는 데 대략 45분이 소요됩니다.
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이 과정에서는 신경망이 입력 시퀀스의 특정 부분에 집중할 수 있도록 하는 강력한 기술인 주목 메커니즘을 소개합니다. 주목 메커니즘의 작동 방식과 이 메커니즘을 다양한 머신러닝 작업(기계 번역, 텍스트 요약, 질문 답변 등)의 성능을 개선하는 데 활용하는 방법을 알아봅니다.
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이 과정은 기계 번역, 텍스트 요약, 질의 응답과 같은 시퀀스-투-시퀀스(Seq2Seq) 작업에 널리 사용되는 강력한 머신러닝 아키텍처인 인코더-디코더 아키텍처에 대한 개요를 제공합니다. 인코더-디코더 아키텍처의 기본 구성요소와 이러한 모델의 학습 및 서빙 방법에 대해 알아봅니다. 해당하는 실습 둘러보기에서는 TensorFlow에서 시를 짓는 인코더-디코더 아키텍처를 처음부터 간단하게 구현하는 코딩을 해봅니다.
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이 과정에서는 최근 이미지 생성 분야에서 가능성을 보여준 머신러닝 모델 제품군인 확산 모델을 소개합니다. 확산 모델은 열역학을 비롯한 물리학에서 착안했습니다. 지난 몇 년 동안 확산 모델은 연구계와 업계 모두에서 주목을 받았습니다. 확산 모델은 Google Cloud의 다양한 최신 이미지 생성 모델과 도구를 뒷받침합니다. 이 과정에서는 확산 모델의 이론과 Vertex AI에서 이 모델을 학습시키고 배포하는 방법을 소개합니다.
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Introduction to Generative AI, Introduction to Large Language Models, Introduction to Responsible AI 과정을 완료하고 기술 배지를 획득하세요. 최종 퀴즈를 풀어보고 생성형 AI의 기본 개념을 제대로 이해했는지 확인해 보세요.
기술 배지는 Google Cloud 제품 및 서비스에 대한 지식을 숙지한 사람에게 Google Cloud에서 발급하는 디지털 배지입니다. 프로필을 공개하고 기술 배지를 소셜 미디어 프로필에 추가하여 공유하세요.
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책임감 있는 AI란 무엇이고 이것이 왜 중요하며 Google에서는 어떻게 제품에 책임감 있는 AI를 구현하고 있는지 설명하는 입문용 마이크로 학습 과정입니다. Google의 7가지 AI 원칙도 소개합니다.
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이 과정은 입문용 마이크로 학습 과정으로, 대규모 언어 모델(LLM)이란 무엇이고, LLM을 활용할 수 있는 사용 사례로는 어떤 것이 있으며, 프롬프트 조정을 사용해 LLM 성능을 개선하는 방법은 무엇인지 알아봅니다. 또한 자체 생성형 AI 앱을 개발하는 데 도움이 되는 Google 도구에 대해서도 다룹니다.
자세히 알아보기
생성형 AI란 무엇이고 어떻게 사용하며 전통적인 머신러닝 방법과는 어떻게 다른지 설명하는 입문용 마이크로 학습 과정입니다. 직접 생성형 AI 앱을 개발하는 데 도움이 되는 Google 도구에 대해서도 다룹니다.
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이 과정에서는 데이터-AI 수명 주기를 지원하는 Google Cloud 빅데이터 및 머신러닝 제품과 서비스를 소개합니다. Google Cloud에서 Vertex AI를 사용하여 빅데이터 파이프라인 및 머신러닝 모델을 빌드하는 프로세스, 문제점 및 이점을 살펴봅니다.
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