Sanskriti Shrey
成为会员时间：2026
钻石联赛
25993 积分
Add Agents to Gemini Enterprise
Earned Jul 23, 2026 EDT
Deploy Gemini Enterprise with Workspace Data Sources and Model Armor
Earned Jul 22, 2026 EDT
Model Armor：保障 AI 部署安全
Earned Jul 22, 2026 EDT
Use a Third-Party Identity Provider with Workforce Identity Federation
Earned Jul 22, 2026 EDT
Deploy the Gemini Enterprise app to Transform Enterprises
Earned Jul 22, 2026 EDT
Plan Change Management for Gemini Enterprise Deployments
Earned Jul 22, 2026 EDT
Govern Agent Access with Gemini Enterprise Agent Platform
Earned Jul 22, 2026 EDT
Secure your Agents with Gemini Enterprise Agent Platform
Earned Jul 22, 2026 EDT
Govern agents with Agent Gateway, Agent Registry, and Policies
Earned Jul 22, 2026 EDT
AI 基础设施：部署类型
Earned Jul 8, 2026 EDT
AI Infrastructure：Cloud TPU
Earned Jul 8, 2026 EDT
AI Infrastructure：Cloud GPU
Earned Jul 8, 2026 EDT
利用 BigQuery ML 构建预测模型时的数据工程处理
Earned Jul 8, 2026 EDT
适用于生成式 AI 的机器学习运维 (MLOps)
Earned Jul 8, 2026 EDT
面向开发者的 Responsible AI：公平性与偏见
Earned Jul 8, 2026 EDT
利用 Vertex AI 实现机器学习运维 (MLOps)：模型评估
Earned Jul 8, 2026 EDT
大型语言模型简介
Earned Jul 4, 2026 EDT
生成式 AI 简介
Earned Jul 4, 2026 EDT
Machine Learning Operations (MLOps): Getting Started
Earned Jul 4, 2026 EDT
通过 BigQuery ML 创建机器学习模型
Earned Jul 4, 2026 EDT
Observability in Google Cloud
Earned Jul 1, 2026 EDT
Analyze patterns in conversational data with Customer Experience Insights
Earned Jun 24, 2026 EDT
Create Data Stores for Gen AI Applications
Earned Jun 19, 2026 EDT
Introduction to AI Applications
Earned Jun 19, 2026 EDT
开发 Google Cloud 网络
Earned Jun 18, 2026 EDT
在 Google Cloud 上设置应用开发环境
Earned Jun 18, 2026 EDT
为 Compute Engine 实现云负载均衡
Earned Jun 18, 2026 EDT
在 Google Cloud 上使用 Terraform 构建基础设施
Earned Jun 18, 2026 EDT
Deploy, monitor and evaluate production-ready CX Agents
Earned Jun 18, 2026 EDT
Build and Deploy Customer Experience Agents
Earned Jun 18, 2026 EDT
Improve Agent Search Results on Agent Platform
Earned Jun 17, 2026 EDT
Configure AI Applications to optimize search results
Earned Jun 17, 2026 EDT
Introduction to Agent Assist and its GenAI Capabilities
Earned Jun 16, 2026 EDT
Discover the Gemini Enterprise for CX Shopping Agent
Earned Jun 16, 2026 EDT
Extend CX Agents with Vertex AI Search data stores
Earned Jun 16, 2026 EDT
Recommendations with AI Applications
Earned Jun 16, 2026 EDT
Agent Search Analytics on Agent Platform
Earned Jun 16, 2026 EDT
Agent Search UI configurations on Agent Platform
Earned Jun 16, 2026 EDT
Leverage data with Customer Experience Insights
Earned Jun 16, 2026 EDT
Integrate Agent Assist with Telephony and Chatbot Systems
Earned Jun 16, 2026 EDT
Build a Certification Study Guide: ACE Exam Prep
Earned Jun 14, 2026 EDT
Leverage best practices for developing, operating, and securing production-grade Conversational Agents
Earned Jun 12, 2026 EDT
Improve customer and agent satisfaction with Agent Assist
Earned Jun 11, 2026 EDT
Logging and Monitoring in Google Cloud
Earned Jun 11, 2026 EDT
Build generative virtual agents with API integrations
Earned Jun 4, 2026 EDT
Google Kubernetes Engine 使用入门
Earned May 28, 2026 EDT
Developing Applications with Cloud Run on Google Cloud: Fundamentals
Earned May 28, 2026 EDT
Incorporate Generative Features into Conversational Agent Flows
Earned May 28, 2026 EDT
Build deterministic Virtual Agent enhanced with data stores
Earned May 27, 2026 EDT
Text Prompt Engineering Techniques
Earned May 25, 2026 EDT
Select a Google Cloud Database for Your Applications
Earned May 24, 2026 EDT
[DEPRECATED] Google Cloud: Prompt Engineering Guide
Earned May 22, 2026 EDT
Google Cloud 弹性基础设施：扩缩和自动化
Earned May 22, 2026 EDT
Build Production-Ready Conversational Agents
Earned May 21, 2026 EDT
Build agents with CX Agent Studio
Earned May 13, 2026 EDT
Extend virtual agents with webhooks, tools, and Messenger integration
Earned May 13, 2026 EDT
使用生成式 playbook 创建智能体
Earned May 12, 2026 EDT
Conversational AI Voice and Chat Integrations
Earned May 11, 2026 EDT
Extend Conversational Agents Functionality with Webhooks and Tools
Earned May 11, 2026 EDT
Customer Experience Agent Studio：基础知识
Earned May 7, 2026 EDT
Google Cloud 重要基础设施：核心服务
Earned May 6, 2026 EDT
Introduction to Gemini Enterprise for Customer Experience
Earned May 6, 2026 EDT
Google Cloud 重要基础设施：基础
Earned May 3, 2026 EDT
使用有状态流创建对话智能体
Earned Apr 28, 2026 EDT
In this challenge lab, you will demonstrate your ability to add agents to a Gemini Enterprise app. You will build an agent with Agent Designer. And you will build a no-code agent with Agent Development Kit, deploy it to Agent Engine, and add it to the Gemini Enterprise app.
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In this challenge lab, you act as a Security Engineer deploying a secure Gemini Enterprise environment for Cymbal Bank. You will ground Gemini in web search and internal Workspace sources to ensure accurate, contextual responses. To maintain compliance, you will configure Model Armor policies to filter sensitive data and block threats like prompt injections and malicious URLs. Finally, you will manage specific end-user features to customize the AI experience safely
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本课程回顾了 Model Armor 的基本安全功能，并让您能够使用该服务。您将了解与 LLM 相关的安全风险，以及 Model Armor 如何保护您的 AI 应用。
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This course provides learners the knowledge to configure Workforce Identity Federation to grant Google Cloud and Gemini Enterprise access to users that authenticate using a third-party Identity Provider. The curriculum includes theory and demo videos covering workforce identity pools, OIDC and SAML providers, attribute mapping, IAM policies, and troubleshooting guidance.
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This course covers the technical side of deploying the Gemini Enterprise app. It discusses the overall architecture of GE, decisions to be made when provisioning the app infrastructure, and integrating enterprise data via Data Stores, Connectors. and Actions. The course also explores the kinds of agents that can be added to Gemini Enterprise. It offers guidance towards establishing a security perimeter using IAM, VPC Service Control, Context-Aware Access, and semantic controls deployed with Model Armor. Finally, it empowers administrators to fine-tune the end-user experience through comprehensive configuration options, and explains how administrators keep AI deployments secure, compliant, and performant through OpenTelemetry instrumentation and prompt logging.
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This course will guide you through designing customer engagements that result in successful, well-utilized Gemini Enterprise deployments. Study the art of change management, how to identify and engage sponsors, recruit early adopters, help your customer identify and address cultural change challenges and skills gaps, and effectively deliver project communications. Additionally, learn how to support your customer to plan, offer, conduct, and evaluate end-user training, leverage partner resources, and create essential project documents.
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In this challenge lab, you will act as a cloud engineer supporting the Cymbal Pools finance team. Your mission is to deploy a BigQuery-enabled agent to Agent Runtime to help process invoice data using natural language.
Rather than building from scratch, you inherit an unsecured deployment. You must establish basic data governance by configuring the Agent Development Kit (ADK), deploying the agent with a dedicated SPIFFE identity, identifying permission blocks, and applying least-privilege IAM roles so the agent can safely query and update the BigQuery database from the Agent Runtime Playground.
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As organizations rapidly deploy AI workforces, securing these autonomous systems becomes paramount. Secure Your Agents with Gemini Enterprise Agent Platform is a practical, security-first course designed to help you establish centralized, zero-trust control and comprehensive visibility over your AI ecosystem.
Instead of relying on theoretical frameworks, this course teaches you how to defend AI agents the way they are actually attacked—layer by layer, with identity and access at the absolute foundation.
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This course covers the technical side of governing an AI agent workforce using Agent Gateway, Agent Registry, and Policies. It discusses the overall architecture of centralized agent governance, focusing on managing agent sprawl and securing communication with internal systems. The course explores the infrastructure and enterprise networking required to deploy the Agent Gateway, including automated deployment with Terraform and configuring private egress via Private Service Connect. It offers guidance towards establishing a zero-trust security perimeter using unique agent identities with mTLS, per-tool authorization with REQUEST_AUTHZ, and granular CEL policies. Furthermore, it empowers administrators to implement content security guardrails using Model Armor and Cloud DLP to mitigate semantic threats like prompt injection and data leakage. Finally, the course explains how to manage tool discovery through the Agent Registry and ensure end-to-end observability and threat detection using…
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本课程全面指导如何在 Google Cloud 上部署、管理和优化 AI 和高性能计算 (HPC) 工作负载。通过一系列课程和实际演示，您将探索从基于 Google Compute Engine (GCE) 的高度可定制环境，到 Google Kubernetes Engine (GKE) 等托管式解决方案的各种部署策略。具体来说，您将学习如何创建集群并部署 GKE 进行推理。
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欢迎学习 Cloud TPU 课程。我们将探讨 TPU 在不同场景下的优势和劣势，并比较不同的 TPU 加速器，以帮助您选择合适的加速器。您将了解可通过哪些策略充分提高 AI 模型的性能和效率，并理解 GPU/TPU 互操作性对于创建灵活的机器学习工作流程的重要性。通过引人入胜的课程内容和实际演示，您将逐步了解如何有效利用 TPU。
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对 AI 背后的强大硬件感到好奇吗？本单元将详细讲解性能经过优化的 AI 计算机，向您展示它们为何如此重要。我们将探讨 CPU、GPU 和 TPU 如何让 AI 任务高速运行，介绍它们各自的特点，并说明 AI 软件是如何充分发挥这些硬件的性能的。学习结束后，您将清楚地知道如何为自己的 AI 项目选择合适的 GPU，从而为 AI 工作负载做出明智的决策。
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完成中级技能徽章课程利用 BigQuery ML 构建预测模型时的数据工程处理， 展示自己在以下方面的技能：利用 Dataprep by Trifacta 构建 BigQuery 数据转换流水线； 利用 Cloud Storage、Dataflow 和 BigQuery 构建提取、转换和加载 (ETL) 工作流； 以及利用 BigQuery ML 构建机器学习模型。
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本课程致力于为您提供所需的知识和工具，让您能够了解 MLOps 团队在部署和管理生成式 AI 模型以及探索 Vertex AI 如何帮助 AI 团队简化 MLOps 流程时面临的独特挑战，并帮助您在生成式 AI 项目中取得成功。
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本课程介绍了 Responsible AI 的概念和 AI 原则，还介绍了在 AI/机器学习实践中识别公平性与偏见以及减少偏见的实用技巧，同时探索了使用 Google Cloud 产品和开源工具来实施 Responsible AI 最佳实践的实用方法和工具。
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本课程能让机器学习从业者掌握评估生成式和预测式 AI 模型的基本工具、方法和最佳实践。要确保机器学习系统在实际运用中提供可靠、准确、高效的结果，做好模型评估至关重要。
学员将深入了解各项评估指标、方法及如何在不同模型类型和任务中适当应用这些指标和方法。课程将着重介绍生成式 AI 模型带来的独特挑战，并提供有效解决这些挑战的策略。通过利用 Google Cloud 的 Vertex AI Platform，学员可学习如何在模型选择、优化和持续监控工作中实施卓有成效的评估流程。
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这是一节入门级微学习课程，探讨什么是大型语言模型 (LLM)、适合的应用场景以及如何使用提示调整来提升 LLM 性能，还介绍了可以帮助您开发自己的 Gen AI 应用的各种 Google 工具。
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这是一节入门级微课程，旨在解释什么是生成式 AI、它的用途以及与传统机器学习方法的区别。该课程还介绍了可以帮助您开发自己的生成式 AI 应用的各种 Google 工具。
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This course introduces participants to MLOps tools and best practices for deploying, evaluating, monitoring and operating production ML systems on Google Cloud. MLOps is a discipline focused on the deployment, testing, monitoring, and automation of ML systems in production. Machine Learning Engineering professionals use tools for continuous improvement and evaluation of deployed models. They work with (or can be) Data Scientists, who develop models, to enable velocity and rigor in deploying the best performing models.
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完成中级技能徽章课程通过 BigQuery ML 创建机器学习模型，展示您在以下方面的技能： 使用 BigQuery ML 创建和评估机器学习模型，以执行数据预测。
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Welcome to Observability in Google Cloud, the second part of a two-part course series. It is suggested that you complete part 1, Logging and Monitoring in Google Cloud, prior to taking this course.
This course is all about application performance management tools, including Error Reporting, Cloud Trace, and Cloud Profiler.
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Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with Cx Insights. After completing this challenge, you will be ready to deploy Cx Insights to improve customer service performance, and create better customer experiences.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Data stores represent a simple way to make content available to many types of generative AI applications, including search applications, recommendations engines, Gemini Enterprise apps, Agent Development Kit agents, and apps built with Google Gen AI or LangChain SDKs. Connect data from many sources include Cloud Storage, Google Drive, chat apps, mail apps, ticketing systems, third-party file storage providers, Salesforce, and many more.
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This course introduces AI Applications. You will learn about the types of apps that you can create using AI Applications, the high-level steps that its data stores automate for you, and what advanced features can be enabled for Search apps.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
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完成开发 Google Cloud 网络课程，赢取技能徽章。在此课程中，您将学习 部署和监控应用的多种方法，包括执行以下任务的方法：探索 IAM 角色并添加/移除 项目访问权限、创建 VPC 网络、部署和监控 Compute Engine 虚拟机、 编写 SQL 查询、在 Compute Engine 中部署和监控虚拟机，以及使用 Kubernetes 通过多种部署方法部署应用。
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完成“在 Google Cloud 上设置应用开发环境”课程，赢取技能徽章；通过该课程，您将了解如何使用以下技术的基本功能来构建和连接以存储为中心的云基础设施： Cloud Storage、Identity and Access Management、Cloud Functions 和 Pub/Sub。
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完成入门级技能徽章课程为 Compute Engine 实现云负载均衡，展示以下方面的技能： 在 Compute Engine 中创建和部署虚拟机 以及配置网络和应用负载均衡器。
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完成在 Google Cloud 上使用 Terraform 构建基础设施技能徽章中级课程， 展示您在以下方面的技能：在使用 Terraform 时遵循基础设施即代码 (IaC) 原则；利用 Terraform 配置 来预配和管理 Google Cloud 资源；管理有效状态（本地和远程）；以及将 Terraform 代码模块化，以方便重复使用和整理。
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The objective of this challenge lab is to evaluate agents using golden-based and scenario-based evaluation, implement advanced capabilities like guardrails, and deploy the agent to multiple channels including API and telephony.
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In this course you will discover the exciting new features and capabilities of Customer Experience Agent Studio (CX Agent Studio), design AI agents from the CLI using MCP servers, learn how to evaluate your agent's performance and implement the Quality Hill Climbing process. You will also find out how to set up your agent's memory to store, retrieve, and use information across conversation turns and implement callbacks for logging or authentication, configure guardrails to protect against malicious attempts and ensure aligned responses, and deploy the agent to various channels.
Additionally, you will explore the possible integrations between CX Agent Studio and CCaaS services and providers, including first party digital channel integrations with Google Telephony Platform (GTP), widgets and APIs, escalations to human agents through Google Cloud CCaaS and Gemini Enterprise for Customer Experience, and third party telephony and CCaaS integrations with providers such as Twillio or Salesfor…
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This course covers techniques for boosting and filtering search results, as well as the implementation of meta tags for advanced search control.
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Complete the Configure AI Applications to optimize search results skill badge to demonstrate your proficiency in configuring search results from AI Applications. You will be tasked with implementing search serving controls to boost and bury results, filter entries from search results and display metadata in your search interface.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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This course will focus on Agent Assist, an AI-powered tool designed to enhance customer service interactions. In this course, you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel. You’ll learn how to take full advantage of Agent Assist from Gemini Enterprise for Customer Experience, and its range of Gen AI features and functionality.
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This course introduces the Gemini Enterprise for Customer Experience (CX) Shopping Agent. It explores how agentic commerce is redefining consumer shopping and unlocking the potential for retailers to grow higher-quality demand and conversions. The presentation covers the value, product capabilities, onboarding process, architecture, and enterprise readiness of the Shopping Agent
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In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security.
You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses.
Finally, you'll gain insights into common search configurations and troubleshooting techniques.
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Do you want to keep your users engaged by suggesting content they'll love?
This course equips you with the skills to build a cutting-edge recommendations app using your own data with no prior machine learning knowledge. You learn to leverage AI Applications to build recommendation applications so that audiences can discover more personalized content, like what to watch or read next, with Google-quality results customized using optimization objectives.
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AI Applications provides built-in analytics for your Agent Search and Gemini Enterprise apps. Learn what metrics are tracked and how to view them in this course.
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Initial deployment of Agent Search and Gemini Enterprise apps takes only a few clicks, but getting the configurations right can elevate a deployment from a basic off-the-shelf app to an excellent custom search or recommendations experience.
In this course, you'll learn more about the many ways you can customize and improve search, recommendations, and Gemini Enterprise apps.
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In this course you will learn how to leverage Customer Experience Insights (CX Insights) to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.
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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.
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Learn how to use Gemini Notebook to create a personalized study guide for the Associate Cloud Engineer certification exam.
You'll review Gemini Notebook features, create a notebook in Gemini Notebook , and learn how to use a study guide to practice for a certification exam.
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Complete the Leverage best practices for developing, operating, and securing production-grade Conversational Agents skill badge to demonstrate your ability to implement a variety of best practices around development, deployment, and security. These will include: Using versions and environments, backing up with Git integration, leveraging test cases and CI/CD testing, tracking conversations with conversation history and logging, redacting data, and securing acceess to agent and webhook endpoints.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have develope…
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Complete the Improve customer and agent satisfaction with Agent Assist skill badge to demonstrate your proficiency in configuring basic conversational agents that can escalate actions to human agents, and configuring Agent Assist to help human agents with customer queries. You prove your knowledge in configuring Generators for summarization, classification and recommendation of tickets as well leverage tools such as Generative Knowledge Assist, to provide further context to human agents.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Welcome to the two-part course on Logging, Monitoring, and Observability in Google Cloud. The core operations tools in Google Cloud break down into two major categories. The operations-focused components and the application performance management tools. This course, Logging and Monitoring in Google Cloud, covers the operations-focused components including Logging, Monitoring, and Service Monitoring. After taking this course, it is suggested that you complete part 2, Observability in Google Cloud, to learn about the available application performance management tools.
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Demonstrate the ability to create and deploy generative virtual agents with natural language using Vertex AI Agent Builder and augment responses by integrating Gemini responses with third party APIs and your own data stores
You will use the following technologies and Google Cloud services:
Vertex AI Agent Builder
Gemini
Cloud Functions
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欢迎学习“Google Kubernetes Engine 使用入门”课程。Kubernetes 是位于应用和硬件基础架构之间的软件层，如果您对 Kubernetes 感兴趣，那就来对地方了！Google Kubernetes Engine 将 Kubernetes 作为 Google Cloud 上的代管式服务提供给您使用。
本课程的目标是介绍 Google Kubernetes Engine（通常称为 GKE）的基础知识，以及将应用容器化并在 Google Cloud 中运行的方法。本课程首先介绍 Google Cloud 的基础知识，然后概述容器、Kubernetes、Kubernetes 架构以及 Kubernetes 操作。
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This course introduces the Cloud Run serverless platform for running applications.
In this course, you learn about the fundamentals of Cloud Run, its resource model and the container lifecycle.
You learn about service identities, how to control access to services, and how to develop and test your
application locally before deploying it to Cloud Run. The course also teaches you how to integrate
with other services on Google Cloud so you can build full-featured applications.
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Explore the Generative AI features for Conversational Agents and how to incorporate them into stateful Flows.
Discover the possibilities with Generators, Generative Fallback, and Data Stores, as well as best practices and security settings for using these features.
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Demonstrate the ability to create and deploy deterministic virtual agents using Dialgflow CX and augment responses by grounding results on your own data integrating with Vertex AI Agent Builder data stores and leveraging Gemini for summarizations.
You will use the following technologies and Google Cloud services:
Vertex AI Agent Builder
Dialogflow CX
Gemini
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Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.
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In this course, you learn to analyze and choose the right database for your needs, to effectively develop applications on Google Cloud. You explore relational and NoSQL databases, dive into Cloud SQL, AlloyDB, and Spanner, and learn how to align database strengths with your application requirements, including those of generative AI. Gain hands-on experience configuring Vector Search and migrating applications to the cloud.
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Google Cloud : Prompt Engineering Guide examines generative AI tools, how they work. We'll explore how to combine Google Cloud knowledge with prompt engineering to improve Gemini responses.
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这是一套自助式速成课程，向学员介绍 Google Cloud 提供的灵活全面的基础架构和平台服务。学员将通过一系列视频讲座、演示和实操实验，探索和部署各种解决方案元素，包括安全互连网络、负载均衡、自动扩缩、基础架构自动化和代管式服务。
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This course will equip you with the tools to develop complex conversational experiences in Conversational Agents using best practices to create production-ready agents.
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The objective of this challenge lab is to demonstrate your proficiency configuring agents in CX Agent Studio. You create agents, sub-agents and tools and run conversations in the preview agent.
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Complete the Extend agent functionality with Webhooks, Tools, and Integrations skill badge to demonstrate your ability to let conversational agents take actions. You will create a flow that calls a webhook and a playbook with a tool and combine them into a hybrid agent. You'll also prepare custom payload for rich content experiences in the Conversational Messenger.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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在本课程中，您将学习如何利用生成式 playbook 为 Conversational Agents 构建出色的对话体验。您首先会了解 playbook 的大致情况，然后学习如何设置您的首个 playbook。您还将了解测试的重要性，以及配额限制和集成等关键生产注意事项。课程最后将通过一个案例研究展示如何利用 playbook 改变内容生成方向。
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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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Connect conversational agents to external systems and APIs to expand what agents can do, designing an end-to-end system that is resilient, fault-tolerant and secure.
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本课程旨在让对话设计师和构建者掌握相关概念和实用技能，以便使用 Customer Experience Agent Studio (CX Agent Studio) 设计、构建和测试复杂的多智能体多模态客户体验智能体。
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这门自助式速成课程向学员介绍 Google Cloud 提供的灵活全面的基础架构和平台服务，着重介绍了 Compute Engine。学员将通过一系列视频讲座、演示和动手实验，探索和部署各种解决方案元素，包括网络、系统和应用服务等基础架构组件。本课程的内容还包括如何部署实用的解决方案，包括客户提供的加密密钥、安全和访问权限管理、配额和结算，以及资源监控。
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This course explores the different products and capabilities of Gemini Enterprise for Customer Experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
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这门自助式速成课程向学员介绍 Google Cloud 提供的灵活全面的基础架构和平台服务，其中着重介绍了 Compute Engine。学员将通过一系列视频讲座、演示和动手实验，探索和部署各种解决方案元素，包括网络、虚拟机和应用服务等基础架构组件。您将学习如何通过控制台和 Cloud Shell 使用 Google Cloud。您还将了解云架构师角色、基础架构设计方法以及虚拟网络配置和虚拟私有云 (VPC)、项目、网络、子网、IP 地址、路由及防火墙规则。
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探索 Conversational Agents 中的流，并了解如何使用语言模型构建具有确定性的聊天和语音体验。探索驱动因素、意图和实体等关键概念，以及如何使用这些概念来创建对话智能体。
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