In this challenge lab, you will demonstrate your ability to add agents to a Gemini Enterprise app. You will build an agent with Agent Designer. And you will build a no-code agent with Agent Development Kit, deploy it to Agent Engine, and add it to the Gemini Enterprise app.
In this challenge lab, you act as a Security Engineer deploying a secure Gemini Enterprise environment for Cymbal Bank. You will ground Gemini in web search and internal Workspace sources to ensure accurate, contextual responses. To maintain compliance, you will configure Model Armor policies to filter sensitive data and block threats like prompt injections and malicious URLs. Finally, you will manage specific end-user features to customize the AI experience safely
Kursus ini meninjau fitur keamanan penting Model Armor dan membekali Anda untuk bekerja menggunakan layanan ini. Anda akan mempelajari risiko keamanan yang terkait dengan LLM dan cara Model Armor melindungi aplikasi AI Anda.
This course provides learners the knowledge to configure Workforce Identity Federation to grant Google Cloud and Gemini Enterprise access to users that authenticate using a third-party Identity Provider. The curriculum includes theory and demo videos covering workforce identity pools, OIDC and SAML providers, attribute mapping, IAM policies, and troubleshooting guidance.
This course covers the technical side of deploying the Gemini Enterprise app. It discusses the overall architecture of GE, decisions to be made when provisioning the app infrastructure, and integrating enterprise data via Data Stores, Connectors. and Actions. The course also explores the kinds of agents that can be added to Gemini Enterprise. It offers guidance towards establishing a security perimeter using IAM, VPC Service Control, Context-Aware Access, and semantic controls deployed with Model Armor. Finally, it empowers administrators to fine-tune the end-user experience through comprehensive configuration options, and explains how administrators keep AI deployments secure, compliant, and performant through OpenTelemetry instrumentation and prompt logging.
This course will guide you through designing customer engagements that result in successful, well-utilized Gemini Enterprise deployments. Study the art of change management, how to identify and engage sponsors, recruit early adopters, help your customer identify and address cultural change challenges and skills gaps, and effectively deliver project communications. Additionally, learn how to support your customer to plan, offer, conduct, and evaluate end-user training, leverage partner resources, and create essential project documents.
In this challenge lab, you will act as a cloud engineer supporting the Cymbal Pools finance team. Your mission is to deploy a BigQuery-enabled agent to Agent Runtime to help process invoice data using natural language. Rather than building from scratch, you inherit an unsecured deployment. You must establish basic data governance by configuring the Agent Development Kit (ADK), deploying the agent with a dedicated SPIFFE identity, identifying permission blocks, and applying least-privilege IAM roles so the agent can safely query and update the BigQuery database from the Agent Runtime Playground.
As organizations rapidly deploy AI workforces, securing these autonomous systems becomes paramount. Secure Your Agents with Gemini Enterprise Agent Platform is a practical, security-first course designed to help you establish centralized, zero-trust control and comprehensive visibility over your AI ecosystem. Instead of relying on theoretical frameworks, this course teaches you how to defend AI agents the way they are actually attacked—layer by layer, with identity and access at the absolute foundation.
This course covers the technical side of governing an AI agent workforce using Agent Gateway, Agent Registry, and Policies. It discusses the overall architecture of centralized agent governance, focusing on managing agent sprawl and securing communication with internal systems. The course explores the infrastructure and enterprise networking required to deploy the Agent Gateway, including automated deployment with Terraform and configuring private egress via Private Service Connect. It offers guidance towards establishing a zero-trust security perimeter using unique agent identities with mTLS, per-tool authorization with REQUEST_AUTHZ, and granular CEL policies. Furthermore, it empowers administrators to implement content security guardrails using Model Armor and Cloud DLP to mitigate semantic threats like prompt injection and data leakage. Finally, the course explains how to manage tool discovery through the Agent Registry and ensure end-to-end observability and threat detection using…
Kursus ini memberikan panduan komprehensif untuk men-deploy, mengelola, dan mengoptimalkan workload AI dan komputasi berperforma tinggi (HPC) di Google Cloud. Melalui serangkaian pelajaran dan demonstrasi praktis, Anda akan menjelajahi berbagai strategi deployment, mulai dari lingkungan yang sangat mudah disesuaikan menggunakan Google Compute Engine (GCE) hingga solusi terkelola seperti Google Kubernetes Engine (GKE). Secara spesifik, Anda akan mempelajari cara membuat cluster dan men-deploy GKE untuk inferensi.
Selamat datang di kursus TPU Cloud. Kita akan mempelajari kelebihan dan kekurangan TPU dalam berbagai skenario dan membandingkan beragam akselerator TPU untuk membantu Anda memilih akselerator yang tepat. Anda akan mempelajari bermacam strategi untuk memaksimalkan performa dan efisiensi model AI serta memahami pentingnya interoperabilitas GPU/TPU untuk alur kerja machine learning yang fleksibel. Melalui konten yang menarik dan demo praktis, kami akan memandu Anda langkah demi langkah dalam memanfaatkan TPU secara efektif.
Penasaran dengan hardware canggih di balik AI? Modul ini menguraikan komputer AI yang dioptimalkan untuk performa, dan menunjukkan mengapa komputer tersebut sangat penting. Kita akan membahas bagaimana CPU, GPU, dan TPU membuat tugas AI menjadi sangat cepat, apa yang membuat masing-masing unik, dan bagaimana software AI memanfaatkannya secara maksimal. Pada akhirnya, Anda akan tahu persis cara memilih GPU yang tepat untuk project AI Anda, sehingga membantu Anda membuat pilihan cerdas untuk workload AI Anda.
Selesaikan badge keahlian tingkat menengah Rekayasa Data untuk Pembuatan Model Prediktif dengan BigQuery ML untuk menunjukkan keterampilan Anda dalam hal berikut: membangun pipeline transformasi data ke BigQuery dengan Dataprep by Trifacta; menggunakan Cloud Storage, Dataflow, dan BigQuery untuk membangun alur kerja ekstrak, transformasi, dan pemuatan (ETL); serta membangun model machine learning menggunakan BigQuery ML.
Kursus ini dikhususkan untuk membekali Anda dengan pengetahuan dan alat yang diperlukan guna mengungkap tantangan unik yang dihadapi oleh tim MLOps saat men-deploy dan mengelola model AI Generatif, serta mengeksplorasi cara Vertex AI memberdayakan tim AI dalam menyederhanakan proses MLOps dan mencapai keberhasilan dalam project AI Generatif.
Kursus ini memperkenalkan konsep responsible AI dan prinsip AI. Di dalamnya tercakup teknik untuk secara praktis mengidentifikasi keadilan dan bias serta memitigasi bias dalam praktik AI/ML. Kursus ini juga mengeksplorasi metode dan alat praktis untuk menerapkan praktik terbaik Responsible AI menggunakan produk Google Cloud dan alat open source.
Kursus ini membekali para praktisi machine learning dengan alat, teknik, dan praktik terbaik penting untuk mengevaluasi model AI generatif dan prediktif. Evaluasi model adalah disiplin ilmu yang sangat penting untuk memastikan sistem ML memberikan hasil yang andal, akurat, dan berperforma tinggi dalam produksi. Peserta akan mendapatkan pemahaman yang mendalam mengenai berbagai metrik evaluasi, metodologi, dan penerapannya yang sesuai di berbagai jenis model dan tugas. Kursus ini akan berfokus pada tantangan unik yang dibuat oleh model AI generatif dan memberikan strategi untuk mengatasinya secara efektif. Dengan memanfaatkan platform Vertex AI di Google Cloud, para peserta akan belajar cara mengimplementasikan proses evaluasi yang kuat untuk melakukan pemilihan, pengoptimalan, dan pemantauan berkelanjutan pada model.
Ini adalah kursus pengantar pembelajaran mikro yang membahas definisi model bahasa besar (LLM), kasus penggunaannya, dan cara menggunakan prompt tuning untuk meningkatkan performa LLM. Kursus ini juga membahas beberapa alat Google yang dapat membantu Anda mengembangkan aplikasi AI Generatif Anda sendiri.
Ini adalah kursus pengantar pembelajaran mikro yang bertujuan untuk mendefinisikan AI Generatif, cara penggunaannya, dan perbedaannya dari metode machine learning konvensional. Kursus ini juga membahas beberapa Alat Google yang dapat membantu Anda mengembangkan aplikasi AI Generatif Anda sendiri.
This course introduces participants to MLOps tools and best practices for deploying, evaluating, monitoring and operating production ML systems on Google Cloud. MLOps is a discipline focused on the deployment, testing, monitoring, and automation of ML systems in production. Machine Learning Engineering professionals use tools for continuous improvement and evaluation of deployed models. They work with (or can be) Data Scientists, who develop models, to enable velocity and rigor in deploying the best performing models.
Selesaikan badge keahlian tingkat menengah Membuat Model ML dengan BigQuery ML untuk menunjukkan keterampilan dalam hal berikut: membuat dan mengevaluasi model machine learning dengan BigQuery ML untuk membuat prediksi data.
Welcome to Observability in Google Cloud, the second part of a two-part course series. It is suggested that you complete part 1, Logging and Monitoring in Google Cloud, prior to taking this course. This course is all about application performance management tools, including Error Reporting, Cloud Trace, and Cloud Profiler.
Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with Cx Insights. After completing this challenge, you will be ready to deploy Cx Insights to improve customer service performance, and create better customer experiences. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Data stores represent a simple way to make content available to many types of generative AI applications, including search applications, recommendations engines, Gemini Enterprise apps, Agent Development Kit agents, and apps built with Google Gen AI or LangChain SDKs. Connect data from many sources include Cloud Storage, Google Drive, chat apps, mail apps, ticketing systems, third-party file storage providers, Salesforce, and many more.
This course introduces AI Applications. You will learn about the types of apps that you can create using AI Applications, the high-level steps that its data stores automate for you, and what advanced features can be enabled for Search apps. (Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
Dapatkan badge keahlian dengan menyelesaikan kursus Mengembangkan Jaringan Google Cloud Anda yang berisi pelajaran tentang berbagai cara untuk men-deploy dan memantau aplikasi, termasuk cara: menjelajahi peran IAM dan menambahkan/menghapus akses project, membuat jaringan VPC, men-deploy dan memantau VM Compute Engine, menulis kueri SQL, men-deploy dan memantau VM di Compute Engine, serta men-deploy aplikasi menggunakan Kubernetes dengan beberapa pendekatan deployment.
Dapatkan badge keahlian dengan menyelesaikan kursus Menyiapkan Lingkungan Pengembangan Aplikasi di Google Cloud, yang memungkinkan Anda mempelajari cara membangun dan menghubungkan infrastruktur cloud yang berpusat pada penyimpanan menggunakan kemampuan dasar teknologi berikut: Cloud Storage, Identity and Access Management, Cloud Functions, dan Pub/Sub.
Selesaikan badge keahlian pengantar Mengimplementasikan Cloud Load Balancing untuk Compute Engine untuk menunjukkan keterampilan dalam hal berikut: membuat dan men-deploy virtual machine di Compute Engine serta mengonfigurasi load balancer aplikasi dan jaringan.
Selesaikan badge keahlian Membangun Infrastruktur dengan Terraform di Google Cloud tingkat menengah untuk menunjukkan keterampilan dalam hal berikut: Prinsip Infrastruktur sebagai Kode (IaC) menggunakan Terraform, penyediaan dan pengelolaan resource Google Cloud dengan konfigurasi Terraform, pengelolaan status yang efektif (lokal dan jarak jauh), serta modularisasi kode Terraform agar dapat digunakan kembali dan diatur.
The objective of this challenge lab is to evaluate agents using golden-based and scenario-based evaluation, implement advanced capabilities like guardrails, and deploy the agent to multiple channels including API and telephony.
In this course you will discover the exciting new features and capabilities of Customer Experience Agent Studio (CX Agent Studio), design AI agents from the CLI using MCP servers, learn how to evaluate your agent's performance and implement the Quality Hill Climbing process. You will also find out how to set up your agent's memory to store, retrieve, and use information across conversation turns and implement callbacks for logging or authentication, configure guardrails to protect against malicious attempts and ensure aligned responses, and deploy the agent to various channels. Additionally, you will explore the possible integrations between CX Agent Studio and CCaaS services and providers, including first party digital channel integrations with Google Telephony Platform (GTP), widgets and APIs, escalations to human agents through Google Cloud CCaaS and Gemini Enterprise for Customer Experience, and third party telephony and CCaaS integrations with providers such as Twillio or Salesfor…
This course covers techniques for boosting and filtering search results, as well as the implementation of meta tags for advanced search control.
Complete the Configure AI Applications to optimize search results skill badge to demonstrate your proficiency in configuring search results from AI Applications. You will be tasked with implementing search serving controls to boost and bury results, filter entries from search results and display metadata in your search interface. Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
This course will focus on Agent Assist, an AI-powered tool designed to enhance customer service interactions. In this course, you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel. You’ll learn how to take full advantage of Agent Assist from Gemini Enterprise for Customer Experience, and its range of Gen AI features and functionality.
This course introduces the Gemini Enterprise for Customer Experience (CX) Shopping Agent. It explores how agentic commerce is redefining consumer shopping and unlocking the potential for retailers to grow higher-quality demand and conversions. The presentation covers the value, product capabilities, onboarding process, architecture, and enterprise readiness of the Shopping Agent
In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security. You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses. Finally, you'll gain insights into common search configurations and troubleshooting techniques.
Do you want to keep your users engaged by suggesting content they'll love? This course equips you with the skills to build a cutting-edge recommendations app using your own data with no prior machine learning knowledge. You learn to leverage AI Applications to build recommendation applications so that audiences can discover more personalized content, like what to watch or read next, with Google-quality results customized using optimization objectives.
AI Applications provides built-in analytics for your Agent Search and Gemini Enterprise apps. Learn what metrics are tracked and how to view them in this course.
Initial deployment of Agent Search and Gemini Enterprise apps takes only a few clicks, but getting the configurations right can elevate a deployment from a basic off-the-shelf app to an excellent custom search or recommendations experience. In this course, you'll learn more about the many ways you can customize and improve search, recommendations, and Gemini Enterprise apps.
In this course you will learn how to leverage Customer Experience Insights (CX Insights) to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.
In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.
Mempelajari cara membuat panduan belajar yang dipersonalisasi menggunakan Gemini Notebook untuk menghadapi ujian sertifikasi Associate Cloud Engineer. Anda akan meninjau kembali fitur Gemini Notebook, membuat notebook di Gemini Notebook, dan mempelajari cara menggunakan panduan belajar untuk berlatih menghadapi ujian sertifikasi.
Complete the Leverage best practices for developing, operating, and securing production-grade Conversational Agents skill badge to demonstrate your ability to implement a variety of best practices around development, deployment, and security. These will include: Using versions and environments, backing up with Git integration, leveraging test cases and CI/CD testing, tracking conversations with conversation history and logging, redacting data, and securing acceess to agent and webhook endpoints. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have develope…
Complete the Improve customer and agent satisfaction with Agent Assist skill badge to demonstrate your proficiency in configuring basic conversational agents that can escalate actions to human agents, and configuring Agent Assist to help human agents with customer queries. You prove your knowledge in configuring Generators for summarization, classification and recommendation of tickets as well leverage tools such as Generative Knowledge Assist, to provide further context to human agents. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Welcome to the two-part course on Logging, Monitoring, and Observability in Google Cloud. The core operations tools in Google Cloud break down into two major categories. The operations-focused components and the application performance management tools. This course, Logging and Monitoring in Google Cloud, covers the operations-focused components including Logging, Monitoring, and Service Monitoring. After taking this course, it is suggested that you complete part 2, Observability in Google Cloud, to learn about the available application performance management tools.
Demonstrate the ability to create and deploy generative virtual agents with natural language using Vertex AI Agent Builder and augment responses by integrating Gemini responses with third party APIs and your own data stores You will use the following technologies and Google Cloud services: Vertex AI Agent Builder Gemini Cloud Functions
Selamat datang di kursus Mulai Menggunakan Google Kubernetes Engine. Jika Anda tertarik dengan Kubernetes, lapisan software yang berada di antara aplikasi Anda dan infrastruktur hardware Anda, maka Anda berada di tempat yang tepat! Google Kubernetes Engine menghadirkan Kubernetes sebagai layanan terkelola di Google Cloud. Tujuan kursus ini adalah untuk memperkenalkan dasar-dasar Google Kubernetes Engine, atau GKE, sebagaimana umumnya disebut, dan cara membuat aplikasi dalam container dan menjalankannya di Google Cloud. Kursus ini dimulai dengan pengantar dasar tentang Google Cloud, lalu dilanjutkan dengan ringkasan container dan Kubernetes, arsitektur Kubernetes, dan operasi Kubernetes.
This course introduces the Cloud Run serverless platform for running applications. In this course, you learn about the fundamentals of Cloud Run, its resource model and the container lifecycle. You learn about service identities, how to control access to services, and how to develop and test your application locally before deploying it to Cloud Run. The course also teaches you how to integrate with other services on Google Cloud so you can build full-featured applications.
Explore the Generative AI features for Conversational Agents and how to incorporate them into stateful Flows. Discover the possibilities with Generators, Generative Fallback, and Data Stores, as well as best practices and security settings for using these features.
Demonstrate the ability to create and deploy deterministic virtual agents using Dialgflow CX and augment responses by grounding results on your own data integrating with Vertex AI Agent Builder data stores and leveraging Gemini for summarizations. You will use the following technologies and Google Cloud services: Vertex AI Agent Builder Dialogflow CX Gemini
Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.
In this course, you learn to analyze and choose the right database for your needs, to effectively develop applications on Google Cloud. You explore relational and NoSQL databases, dive into Cloud SQL, AlloyDB, and Spanner, and learn how to align database strengths with your application requirements, including those of generative AI. Gain hands-on experience configuring Vector Search and migrating applications to the cloud.
Google Cloud : Prompt Engineering Guide examines generative AI tools, how they work. We'll explore how to combine Google Cloud knowledge with prompt engineering to improve Gemini responses.
Kursus akselerasi sesuai permintaan ini memperkenalkan peserta pada infrastruktur dan layanan platform yang komprehensif dan fleksibel yang disediakan oleh Google Cloud. Melalui kombinasi video materi edukasi, demo, dan lab interaktif, peserta akan mengeksplorasi dan men-deploy berbagai elemen solusi, termasuk membuat interkoneksi jaringan yang aman, load balancing, penskalaan otomatis, otomatisasi infrastruktur, serta layanan terkelola.
This course will equip you with the tools to develop complex conversational experiences in Conversational Agents using best practices to create production-ready agents.
The objective of this challenge lab is to demonstrate your proficiency configuring agents in CX Agent Studio. You create agents, sub-agents and tools and run conversations in the preview agent.
Complete the Extend agent functionality with Webhooks, Tools, and Integrations skill badge to demonstrate your ability to let conversational agents take actions. You will create a flow that calls a webhook and a playbook with a tool and combine them into a hybrid agent. You'll also prepare custom payload for rich content experiences in the Conversational Messenger. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Dalam kursus ini, Anda akan mempelajari cara membangun pengalaman percakapan untuk Conversational Agents menggunakan Playbook Generatif. Anda akan memulai dengan pengantar playbook dan mempelajari cara menyiapkan playbook pertama Anda. Anda juga akan mempelajari pentingnya pengujian, serta pertimbangan produksi utama seperti batas kuota dan integrasi. Kursus ini diakhiri dengan studi kasus yang menunjukkan cara menggunakan playbook untuk panduan generatif.
Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
Connect conversational agents to external systems and APIs to expand what agents can do, designing an end-to-end system that is resilient, fault-tolerant and secure.
Kursus ini bertujuan untuk membekali desainer dan builder percakapan dengan konsep serta keterampilan praktis dalam merancang, membangun, dan menguji agen Pengalaman Pelanggan multimodal dan multiagen yang canggih menggunakan Customer Experience Agent Studio (CX Agent Studio).
Kursus akselerasi sesuai permintaan ini memperkenalkan peserta pada infrastruktur dan layanan platform yang komprehensif dan fleksibel yang disediakan oleh Google Cloud, dengan fokus pada Compute Engine. Melalui kombinasi video materi edukasi, demo, dan lab praktis, peserta akan mengeksplorasi dan men-deploy berbagai elemen solusi, termasuk komponen infrastruktur seperti jaringan, sistem, dan layanan aplikasi. Kursus ini juga membahas cara men-deploy solusi praktis termasuk kunci enkripsi yang disediakan pelanggan, pengelolaan keamanan dan akses, kuota dan penagihan, serta pemantauan resource.
This course explores the different products and capabilities of Gemini Enterprise for Customer Experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
Kursus akselerasi sesuai permintaan ini memperkenalkan peserta pada infrastruktur dan layanan platform yang komprehensif dan fleksibel yang disediakan oleh Google Cloud, dengan fokus pada Compute Engine. Melalui kombinasi video materi edukasi, demo, dan lab interaktif, peserta akan mengeksplorasi dan men-deploy berbagai elemen solusi, termasuk komponen infrastruktur seperti jaringan, virtual machine, dan layanan aplikasi. Anda akan mempelajari cara menggunakan Google Cloud melalui konsol dan Cloud Shell. Anda juga akan mempelajari peran arsitek cloud, pendekatan desain infrastruktur, dan konfigurasi networking virtual dengan Virtual Private Cloud (VPC), Project, Jaringan, Subnetwork, alamat IP, Rute, dan Aturan firewall.
Temukan berbagai alur di Conversational Agents dan pelajari cara membangun pengalaman suara dan chat deterministik dengan model bahasa. Pelajari konsep utama seperti pendorong, intent, dan entity, serta cara menggunakannya untuk membuat agen percakapan.