Sanskriti Shrey
Member since 2026
Diamond League
25993 points
Add Agents to Gemini Enterprise
Earned יול 23, 2026 EDT
Deploy Gemini Enterprise with Workspace Data Sources and Model Armor
Earned יול 22, 2026 EDT
Model Armor: Securing AI Deployments
Earned יול 22, 2026 EDT
Use a Third-Party Identity Provider with Workforce Identity Federation
Earned יול 22, 2026 EDT
Deploy the Gemini Enterprise app to Transform Enterprises
Earned יול 22, 2026 EDT
Plan Change Management for Gemini Enterprise Deployments
Earned יול 22, 2026 EDT
Govern Agent Access with Gemini Enterprise Agent Platform
Earned יול 22, 2026 EDT
Secure your Agents with Gemini Enterprise Agent Platform
Earned יול 22, 2026 EDT
Govern agents with Agent Gateway, Agent Registry, and Policies
Earned יול 22, 2026 EDT
AI Infrastructure: Deployment Types
Earned יול 8, 2026 EDT
AI Infrastructure: Cloud TPUs
Earned יול 8, 2026 EDT
AI Infrastructure: Cloud GPUs
Earned יול 8, 2026 EDT
Engineer Data for Predictive Modeling with BigQuery ML
Earned יול 8, 2026 EDT
Machine Learning Operations (MLOps) for Generative AI
Earned יול 8, 2026 EDT
Responsible AI for Developers: Fairness & Bias
Earned יול 8, 2026 EDT
Machine Learning Operations (MLOps) with Agent Platform: Model Evaluation
Earned יול 8, 2026 EDT
Introduction to Large Language Models - בעברית
Earned יול 4, 2026 EDT
Introduction to Generative AI - בעברית
Earned יול 4, 2026 EDT
Machine Learning Operations (MLOps): Getting Started
Earned יול 4, 2026 EDT
Create ML Models with BigQuery ML
Earned יול 4, 2026 EDT
Observability in Google Cloud
Earned יול 1, 2026 EDT
Analyze patterns in conversational data with Customer Experience Insights
Earned יונ 24, 2026 EDT
Create Data Stores for Gen AI Applications
Earned יונ 19, 2026 EDT
Introduction to AI Applications
Earned יונ 19, 2026 EDT
Develop Your Google Cloud Network
Earned יונ 18, 2026 EDT
Set Up an App Dev Environment on Google Cloud
Earned יונ 18, 2026 EDT
Implementing Cloud Load Balancing for Compute Engine
Earned יונ 18, 2026 EDT
Build Infrastructure with Terraform on Google Cloud
Earned יונ 18, 2026 EDT
Deploy, monitor and evaluate production-ready CX Agents
Earned יונ 18, 2026 EDT
Build and Deploy Customer Experience Agents
Earned יונ 18, 2026 EDT
Improve Agent Search Results on Agent Platform
Earned יונ 17, 2026 EDT
Configure AI Applications to optimize search results
Earned יונ 17, 2026 EDT
Introduction to Agent Assist and its GenAI Capabilities
Earned יונ 16, 2026 EDT
Discover the Gemini Enterprise for CX Shopping Agent
Earned יונ 16, 2026 EDT
Extend CX Agents with Vertex AI Search data stores
Earned יונ 16, 2026 EDT
Recommendations with AI Applications
Earned יונ 16, 2026 EDT
Agent Search Analytics on Agent Platform
Earned יונ 16, 2026 EDT
Agent Search UI configurations on Agent Platform
Earned יונ 16, 2026 EDT
Leverage data with Customer Experience Insights
Earned יונ 16, 2026 EDT
Integrate Agent Assist with Telephony and Chatbot Systems
Earned יונ 16, 2026 EDT
Build a Certification Study Guide: ACE Exam Prep
Earned יונ 14, 2026 EDT
Leverage best practices for developing, operating, and securing production-grade Conversational Agents
Earned יונ 12, 2026 EDT
Improve customer and agent satisfaction with Agent Assist
Earned יונ 11, 2026 EDT
Logging and Monitoring in Google Cloud
Earned יונ 11, 2026 EDT
Build generative virtual agents with API integrations
Earned יונ 4, 2026 EDT
Getting Started with Google Kubernetes Engine
Earned מאי 28, 2026 EDT
Developing Applications with Cloud Run on Google Cloud: Fundamentals
Earned מאי 28, 2026 EDT
Incorporate Generative Features into Conversational Agent Flows
Earned מאי 28, 2026 EDT
Build deterministic Virtual Agent enhanced with data stores
Earned מאי 27, 2026 EDT
Text Prompt Engineering Techniques
Earned מאי 25, 2026 EDT
Select a Google Cloud Database for Your Applications
Earned מאי 24, 2026 EDT
[DEPRECATED] Google Cloud: Prompt Engineering Guide
Earned מאי 22, 2026 EDT
Elastic Google Cloud Infrastructure: Scaling and Automation
Earned מאי 22, 2026 EDT
Build Production-Ready Conversational Agents
Earned מאי 21, 2026 EDT
Build agents with CX Agent Studio
Earned מאי 13, 2026 EDT
Extend virtual agents with webhooks, tools, and Messenger integration
Earned מאי 13, 2026 EDT
Create Agents with Generative Playbooks
Earned מאי 12, 2026 EDT
Conversational AI Voice and Chat Integrations
Earned מאי 11, 2026 EDT
Extend Conversational Agents Functionality with Webhooks and Tools
Earned מאי 11, 2026 EDT
Customer Experience Agent Studio: Fundamentals
Earned מאי 7, 2026 EDT
Essential Google Cloud Infrastructure: Core Services
Earned מאי 6, 2026 EDT
Introduction to Gemini Enterprise for Customer Experience
Earned מאי 6, 2026 EDT
Essential Google Cloud Infrastructure: Foundation
Earned מאי 3, 2026 EDT
Create Conversational Agents with Stateful Flows
Earned אפר 28, 2026 EDT
In this challenge lab, you will demonstrate your ability to add agents to a Gemini Enterprise app. You will build an agent with Agent Designer. And you will build a no-code agent with Agent Development Kit, deploy it to Agent Engine, and add it to the Gemini Enterprise app.
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In this challenge lab, you act as a Security Engineer deploying a secure Gemini Enterprise environment for Cymbal Bank. You will ground Gemini in web search and internal Workspace sources to ensure accurate, contextual responses. To maintain compliance, you will configure Model Armor policies to filter sensitive data and block threats like prompt injections and malicious URLs. Finally, you will manage specific end-user features to customize the AI experience safely
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This course reviews the essential security features of Model Armor and equips you to work with the service. You’ll learn about the security risks associated with LLMs and how Model Armor protects your AI apps. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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This course provides learners the knowledge to configure Workforce Identity Federation to grant Google Cloud and Gemini Enterprise access to users that authenticate using a third-party Identity Provider. The curriculum includes theory and demo videos covering workforce identity pools, OIDC and SAML providers, attribute mapping, IAM policies, and troubleshooting guidance.
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This course covers the technical side of deploying the Gemini Enterprise app. It discusses the overall architecture of GE, decisions to be made when provisioning the app infrastructure, and integrating enterprise data via Data Stores, Connectors. and Actions. The course also explores the kinds of agents that can be added to Gemini Enterprise. It offers guidance towards establishing a security perimeter using IAM, VPC Service Control, Context-Aware Access, and semantic controls deployed with Model Armor. Finally, it empowers administrators to fine-tune the end-user experience through comprehensive configuration options, and explains how administrators keep AI deployments secure, compliant, and performant through OpenTelemetry instrumentation and prompt logging.
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This course will guide you through designing customer engagements that result in successful, well-utilized Gemini Enterprise deployments. Study the art of change management, how to identify and engage sponsors, recruit early adopters, help your customer identify and address cultural change challenges and skills gaps, and effectively deliver project communications. Additionally, learn how to support your customer to plan, offer, conduct, and evaluate end-user training, leverage partner resources, and create essential project documents.
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In this challenge lab, you will act as a cloud engineer supporting the Cymbal Pools finance team. Your mission is to deploy a BigQuery-enabled agent to Agent Runtime to help process invoice data using natural language.
Rather than building from scratch, you inherit an unsecured deployment. You must establish basic data governance by configuring the Agent Development Kit (ADK), deploying the agent with a dedicated SPIFFE identity, identifying permission blocks, and applying least-privilege IAM roles so the agent can safely query and update the BigQuery database from the Agent Runtime Playground.
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As organizations rapidly deploy AI workforces, securing these autonomous systems becomes paramount. Secure Your Agents with Gemini Enterprise Agent Platform is a practical, security-first course designed to help you establish centralized, zero-trust control and comprehensive visibility over your AI ecosystem.
Instead of relying on theoretical frameworks, this course teaches you how to defend AI agents the way they are actually attacked—layer by layer, with identity and access at the absolute foundation.
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This course covers the technical side of governing an AI agent workforce using Agent Gateway, Agent Registry, and Policies. It discusses the overall architecture of centralized agent governance, focusing on managing agent sprawl and securing communication with internal systems. The course explores the infrastructure and enterprise networking required to deploy the Agent Gateway, including automated deployment with Terraform and configuring private egress via Private Service Connect. It offers guidance towards establishing a zero-trust security perimeter using unique agent identities with mTLS, per-tool authorization with REQUEST_AUTHZ, and granular CEL policies. Furthermore, it empowers administrators to implement content security guardrails using Model Armor and Cloud DLP to mitigate semantic threats like prompt injection and data leakage. Finally, the course explains how to manage tool discovery through the Agent Registry and ensure end-to-end observability and threat detection using…
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This course provides a comprehensive guide to deploying, managing, and optimizing AI and high-performance computing (HPC) workloads on Google Cloud. Through a series of lessons and practical demonstrations, you’ll explore diverse deployment strategies, ranging from highly customizable environments using Google Compute Engine (GCE) to managed solutions like Google Kubernetes Engine (GKE). Specifically, you’ll learn how to create clusters and deploy GKE for inference.
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Welcome to the Cloud TPUs course. We'll explore the advantages and disadvantages of TPUs in various scenarios and compare different TPU accelerators to help you choose the right fit. You'll learn strategies to maximize performance and efficiency for your AI models and understand the significance of GPU/TPU interoperability for flexible machine learning workflows. Through engaging content and practical demos, we'll guide you step-by-step in leveraging TPUs effectively.
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Curious about the powerful hardware behind AI? This module breaks down performance-optimized AI computers, showing you why they're so important. We'll explore how CPUs, GPUs, and TPUs make AI tasks super fast, what makes each one unique, and how AI software gets the most out of them. By the end, you'll know exactly how to pick the right GPU for your AI projects, helping you make smart choices for your AI workloads.
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Complete the intermediate Engineer Data for Predictive Modeling with BigQuery ML skill badge to demonstrate skills in the following: building data transformation pipelines to BigQuery using Dataprep by Trifacta; using Cloud Storage, Dataflow, and BigQuery to build extract, transform, and load (ETL) workflows; and building machine learning models using BigQuery ML.
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This course is dedicated to equipping you with the knowledge and tools needed to uncover the unique challenges faced by MLOps teams when deploying and managing Generative AI models, and exploring how Gemini Enterprise Agent Platform empowers AI teams to streamline MLOps processes and achieve success in Generative AI projects.
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This course introduces concepts of responsible AI and AI principles. It covers techniques to practically identify fairness and bias and mitigate bias in AI/ML practices. It explores practical methods and tools to implement Responsible AI best practices using Google Cloud products and open source tools.
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This course equips machine learning practitioners with the essential tools, techniques, and best practices for evaluating both generative and predictive AI models. Model evaluation is a critical discipline for ensuring that ML systems deliver reliable, accurate, and high-performing results in production.
Participants will gain a deep understanding of various evaluation metrics, methodologies, and their appropriate application across different model types and tasks. The course will emphasize the unique challenges posed by generative AI models and provide strategies for tackling them effectively. By leveraging Google Cloud's Agent Platform, participants will learn how to implement robust evaluation processes for model selection, optimization, and continuous monitoring.
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זהו קורס מבוא ממוקד שבוחן מהם מודלים גדולים של שפה (LLM), איך משתמשים בהם בתרחישים שונים לדוגמה ואיך אפשר לשפר את הביצועים שלהם באמצעות כוונון של הנחיות. הוא גם כולל הסבר על הכלים של Google שיעזרו לכם לפתח אפליקציות בינה מלאכותית גנרטיבית משלכם.
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זהו קורס מבוא ממוקד שמטרתו להסביר מהי בינה מלאכותית גנרטיבית, איך משתמשים בה ובמה היא שונה משיטות מסורתיות של למידת מכונה. הוא גם כולל הסבר על הכלים של Google שיעזרו לכם לפתח אפליקציות בינה מלאכותית גנרטיבית משלכם.
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This course introduces participants to MLOps tools and best practices for deploying, evaluating, monitoring and operating production ML systems on Google Cloud. MLOps is a discipline focused on the deployment, testing, monitoring, and automation of ML systems in production. Machine Learning Engineering professionals use tools for continuous improvement and evaluation of deployed models. They work with (or can be) Data Scientists, who develop models, to enable velocity and rigor in deploying the best performing models.
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Complete the intermediate Create ML Models with BigQuery ML skill badge to demonstrate skills in creating and evaluating machine learning models with BigQuery ML to make data predictions.
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Welcome to Observability in Google Cloud, the second part of a two-part course series. It is suggested that you complete part 1, Logging and Monitoring in Google Cloud, prior to taking this course.
This course is all about application performance management tools, including Error Reporting, Cloud Trace, and Cloud Profiler.
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Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with Cx Insights. After completing this challenge, you will be ready to deploy Cx Insights to improve customer service performance, and create better customer experiences.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Data stores represent a simple way to make content available to many types of generative AI applications, including search applications, recommendations engines, Gemini Enterprise apps, Agent Development Kit agents, and apps built with Google Gen AI or LangChain SDKs. Connect data from many sources include Cloud Storage, Google Drive, chat apps, mail apps, ticketing systems, third-party file storage providers, Salesforce, and many more.
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This course introduces AI Applications. You will learn about the types of apps that you can create using AI Applications, the high-level steps that its data stores automate for you, and what advanced features can be enabled for Search apps.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
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Earn a skill badge by completing the Develop your Google Cloud Network skill badge course, where you learn multiple ways to deploy and monitor applications including how to: explore IAM roles and add/remove project access, create VPC networks, deploy and monitor Compute Engine VMs, write SQL queries, deploy and monitor VMs in Compute Engine, and deploy applications using Kubernetes with multiple deployment approaches.
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Earn a skill badge by completing the Set Up an App Dev Environment on Google Cloud skill badge course, where you learn how to build and connect storage-centric cloud infrastructure using the basic capabilities of the following technologies: Cloud Storage, Identity and Access Management, Cloud Functions, and Pub/Sub.
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Complete the introductory Implementing Cloud Load Balancing for Compute Engine skill badge to demonstrate skills in the following: creating and deploying virtual machines in Compute Engine and configuring network and application load balancers.
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Complete the intermediate Build Infrastructure with Terraform on Google Cloud skill badge to demonstrate skills in the following: Infrastructure as Code (IaC) principles using Terraform, provisioning and managing Google Cloud resources with Terraform configurations, effective state management (local and remote), and modularizing Terraform code for reusability and organization.
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The objective of this challenge lab is to evaluate agents using golden-based and scenario-based evaluation, implement advanced capabilities like guardrails, and deploy the agent to multiple channels including API and telephony.
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In this course you will discover the exciting new features and capabilities of Customer Experience Agent Studio (CX Agent Studio), design AI agents from the CLI using MCP servers, learn how to evaluate your agent's performance and implement the Quality Hill Climbing process. You will also find out how to set up your agent's memory to store, retrieve, and use information across conversation turns and implement callbacks for logging or authentication, configure guardrails to protect against malicious attempts and ensure aligned responses, and deploy the agent to various channels.
Additionally, you will explore the possible integrations between CX Agent Studio and CCaaS services and providers, including first party digital channel integrations with Google Telephony Platform (GTP), widgets and APIs, escalations to human agents through Google Cloud CCaaS and Gemini Enterprise for Customer Experience, and third party telephony and CCaaS integrations with providers such as Twillio or Salesfor…
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This course covers techniques for boosting and filtering search results, as well as the implementation of meta tags for advanced search control.
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Complete the Configure AI Applications to optimize search results skill badge to demonstrate your proficiency in configuring search results from AI Applications. You will be tasked with implementing search serving controls to boost and bury results, filter entries from search results and display metadata in your search interface.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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This course will focus on Agent Assist, an AI-powered tool designed to enhance customer service interactions. In this course, you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel. You’ll learn how to take full advantage of Agent Assist from Gemini Enterprise for Customer Experience, and its range of Gen AI features and functionality.
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This course introduces the Gemini Enterprise for Customer Experience (CX) Shopping Agent. It explores how agentic commerce is redefining consumer shopping and unlocking the potential for retailers to grow higher-quality demand and conversions. The presentation covers the value, product capabilities, onboarding process, architecture, and enterprise readiness of the Shopping Agent
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In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security.
You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses.
Finally, you'll gain insights into common search configurations and troubleshooting techniques.
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Do you want to keep your users engaged by suggesting content they'll love?
This course equips you with the skills to build a cutting-edge recommendations app using your own data with no prior machine learning knowledge. You learn to leverage AI Applications to build recommendation applications so that audiences can discover more personalized content, like what to watch or read next, with Google-quality results customized using optimization objectives.
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AI Applications provides built-in analytics for your Agent Search and Gemini Enterprise apps. Learn what metrics are tracked and how to view them in this course.
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Initial deployment of Agent Search and Gemini Enterprise apps takes only a few clicks, but getting the configurations right can elevate a deployment from a basic off-the-shelf app to an excellent custom search or recommendations experience.
In this course, you'll learn more about the many ways you can customize and improve search, recommendations, and Gemini Enterprise apps.
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In this course you will learn how to leverage Customer Experience Insights (CX Insights) to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.
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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.
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Learn how to use Gemini Notebook to create a personalized study guide for the Associate Cloud Engineer certification exam.
You'll review Gemini Notebook features, create a notebook in Gemini Notebook , and learn how to use a study guide to practice for a certification exam.
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Complete the Leverage best practices for developing, operating, and securing production-grade Conversational Agents skill badge to demonstrate your ability to implement a variety of best practices around development, deployment, and security. These will include: Using versions and environments, backing up with Git integration, leveraging test cases and CI/CD testing, tracking conversations with conversation history and logging, redacting data, and securing acceess to agent and webhook endpoints.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have develope…
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Complete the Improve customer and agent satisfaction with Agent Assist skill badge to demonstrate your proficiency in configuring basic conversational agents that can escalate actions to human agents, and configuring Agent Assist to help human agents with customer queries. You prove your knowledge in configuring Generators for summarization, classification and recommendation of tickets as well leverage tools such as Generative Knowledge Assist, to provide further context to human agents.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Welcome to the two-part course on Logging, Monitoring, and Observability in Google Cloud. The core operations tools in Google Cloud break down into two major categories. The operations-focused components and the application performance management tools. This course, Logging and Monitoring in Google Cloud, covers the operations-focused components including Logging, Monitoring, and Service Monitoring. After taking this course, it is suggested that you complete part 2, Observability in Google Cloud, to learn about the available application performance management tools.
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Demonstrate the ability to create and deploy generative virtual agents with natural language using Vertex AI Agent Builder and augment responses by integrating Gemini responses with third party APIs and your own data stores
You will use the following technologies and Google Cloud services:
Vertex AI Agent Builder
Gemini
Cloud Functions
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Welcome to the Getting Started with Google Kubernetes Engine course. If you're interested in Kubernetes, a software layer that sits between your applications and your hardware infrastructure, then you’re in the right place! Google Kubernetes Engine brings you Kubernetes as a managed service on Google Cloud.
The goal of this course is to introduce the basics of Google Kubernetes Engine, or GKE, as it’s commonly referred to, and how to get applications containerized and running in Google Cloud. The course starts with a basic introduction to Google Cloud, and is then followed by an overview of containers and Kubernetes, Kubernetes architecture, and Kubernetes operations.
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This course introduces the Cloud Run serverless platform for running applications.
In this course, you learn about the fundamentals of Cloud Run, its resource model and the container lifecycle.
You learn about service identities, how to control access to services, and how to develop and test your
application locally before deploying it to Cloud Run. The course also teaches you how to integrate
with other services on Google Cloud so you can build full-featured applications.
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Explore the Generative AI features for Conversational Agents and how to incorporate them into stateful Flows.
Discover the possibilities with Generators, Generative Fallback, and Data Stores, as well as best practices and security settings for using these features.
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Demonstrate the ability to create and deploy deterministic virtual agents using Dialgflow CX and augment responses by grounding results on your own data integrating with Vertex AI Agent Builder data stores and leveraging Gemini for summarizations.
You will use the following technologies and Google Cloud services:
Vertex AI Agent Builder
Dialogflow CX
Gemini
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Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.
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In this course, you learn to analyze and choose the right database for your needs, to effectively develop applications on Google Cloud. You explore relational and NoSQL databases, dive into Cloud SQL, AlloyDB, and Spanner, and learn how to align database strengths with your application requirements, including those of generative AI. Gain hands-on experience configuring Vector Search and migrating applications to the cloud.
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Google Cloud : Prompt Engineering Guide examines generative AI tools, how they work. We'll explore how to combine Google Cloud knowledge with prompt engineering to improve Gemini responses.
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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including securely interconnecting networks, load balancing, autoscaling, infrastructure automation and managed services.
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This course will equip you with the tools to develop complex conversational experiences in Conversational Agents using best practices to create production-ready agents.
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The objective of this challenge lab is to demonstrate your proficiency configuring agents in CX Agent Studio. You create agents, sub-agents and tools and run conversations in the preview agent.
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Complete the Extend agent functionality with Webhooks, Tools, and Integrations skill badge to demonstrate your ability to let conversational agents take actions. You will create a flow that calls a webhook and a playbook with a tool and combine them into a hybrid agent. You'll also prepare custom payload for rich content experiences in the Conversational Messenger.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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This course will teach you how to build conversational experiences for Conversational Agents using Generative Playbooks. You'll start with an introduction to playbooks and learn how to set up your first one. You'll also learn about the importance of testing, as well as key production considerations like quota limits and integration. The course concludes with a case study that shows how to use playbooks for generative steering. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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Connect conversational agents to external systems and APIs to expand what agents can do, designing an end-to-end system that is resilient, fault-tolerant and secure.
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This course aims to equip conversational designers and builders with the concepts and practical skills to design, build, and test sophisticated, multi-agent, and multimodal Customer Experience agents using Customer Experience Agent Studio (CX Agent Studio).
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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud with a focus on Compute Engine. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, systems and applications services. This course also covers deploying practical solutions including customer-supplied encryption keys, security and access management, quotas and billing, and resource monitoring.
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This course explores the different products and capabilities of Gemini Enterprise for Customer Experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud with a focus on Compute Engine. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, virtual machines and applications services. You will learn how to use the Google Cloud through the console and Cloud Shell. You'll also learn about the role of a cloud architect, approaches to infrastructure design, and virtual networking configuration with Virtual Private Cloud (VPC), Projects, Networks, Subnetworks, IP addresses, Routes, and Firewall rules.
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Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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