成为会员时间：2026
Introduction to Gemini Enterprise for Customer Experience
Earned Feb 2, 2026 EST
Build generative virtual agents with API integrations
Earned Jan 30, 2026 EST
運用 Agent Development Kit (ADK) 與 Agent Engine 部署多代理系統
Earned Jan 28, 2026 EST
This course explores the different products and capabilities of Gemini Enterprise for Customer Experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
Demonstrate the ability to create and deploy generative virtual agents with natural language using Vertex AI Agent Builder and augment responses by integrating Gemini responses with third party APIs and your own data stores You will use the following technologies and Google Cloud services: Vertex AI Agent Builder Gemini Cloud Functions
本課程說明如何使用 Google Agent Development Kit 建構複雜的多代理系統。您將建構配備工具的虛擬服務專員，並透過從屬關係和流程定義互動方式。您將在本機執行代理，並部署至 Vertex AI Agent Engine，透過代管代理流程執行；Agent Engine 則處理基礎架構決策和資源調度作業。 請注意，這些實驗室是根據這項產品的預先發布版製成。我們會進行維護更新，因此這些研究室將可能出現延遲。