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Nitesh Kumar

Учасник із 2021

Срібна ліга

Кількість балів: 2900
Contact Center as a Service Implementation Earned квіт. 21, 2023 EDT
Build Infrastructure with Terraform on Google Cloud Earned вер. 3, 2022 EDT
Налаштування мережі Google Cloud Earned лют. 8, 2022 EST
Налаштування середовища для розробки додатка в Google Cloud Earned лют. 4, 2022 EST
Налаштування Cloud Load Balancing для Compute Engine Earned лют. 1, 2022 EST
Getting Started with Google Kubernetes Engine Earned січ. 31, 2022 EST
Elastic Google Cloud Infrastructure: Scaling and Automation - Locales Earned січ. 14, 2022 EST
Essential Google Cloud Infrastructure: Foundation Earned січ. 13, 2022 EST
Create and Manage Cloud Resources Earned січ. 13, 2022 EST
Essential Google Cloud Infrastructure: Core Services Earned січ. 5, 2022 EST
Google Cloud Fundamentals: Core Infrastructure - Yкраїнська Earned груд. 22, 2021 EST
CCAI Operations and Implementation Earned груд. 19, 2021 EST
Customer Experiences with Contact Center AI Earned груд. 19, 2021 EST
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned груд. 16, 2021 EST
Virtual Agent Development in Dialogflow CX for Software Devs Earned груд. 15, 2021 EST
Contact Center AI: Conversational Design Fundamentals Earned груд. 15, 2021 EST
Creating New BigQuery Datasets and Visualizing Insights Earned груд. 9, 2021 EST

An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more. Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.

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Complete the intermediate Build Infrastructure with Terraform on Google Cloud skill badge to demonstrate skills in the following: Infrastructure as Code (IaC) principles using Terraform, provisioning and managing Google Cloud resources with Terraform configurations, effective state management (local and remote), and modularizing Terraform code for reusability and organization.

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Щоб отримати кваліфікаційний значок, пройдіть курс Налаштування мережі Google Cloud. У ньому ви дізнаєтеся про різні способи розгортання й моніторингу додатків, зокрема навчитеся визначати ролі керування ідентифікацією і доступом, надавати або вилучати доступ до проектів, створювати мережі VPC, розгортати й відстежувати віртуальні машини Compute Engine, писати запити SQL, а також по-різному вводити додатки в дію за допомогою Kubernetes.

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Щоб отримати кваліфікаційний значок, пройдіть курс Налаштування середовища для розробки додатка в Google Cloud. У ньому ви навчитеся створювати й підключати хмарну інфраструктуру, спрямовану на зберігання даних, за допомогою базових можливостей таких технологій, як Cloud Storage, система керування ідентифікацією і доступом, Cloud Functions та Pub/Sub.

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Пройдіть вступний кваліфікаційний курс Налаштування Cloud Load Balancing для Compute Engine, щоб продемонструвати свої навички: створення й розгортання віртуальних машин у Compute Engine; налаштування мережі й розподілювачів навантаження додатків.

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Welcome to the Getting Started with Google Kubernetes Engine course. If you're interested in Kubernetes, a software layer that sits between your applications and your hardware infrastructure, then you’re in the right place! Google Kubernetes Engine brings you Kubernetes as a managed service on Google Cloud. The goal of this course is to introduce the basics of Google Kubernetes Engine, or GKE, as it’s commonly referred to, and how to get applications containerized and running in Google Cloud. The course starts with a basic introduction to Google Cloud, and is then followed by an overview of containers and Kubernetes, Kubernetes architecture, and Kubernetes operations.

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This course version is for non-English only. If you wish to take this course in English, please enroll here: Elastic Google Cloud Infrastructure: Scaling and Automation. If you wish to take it in another language, change your language in settings to see availability.

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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud with a focus on Compute Engine. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, virtual machines and applications services. You will learn how to use the Google Cloud through the console and Cloud Shell. You'll also learn about the role of a cloud architect, approaches to infrastructure design, and virtual networking configuration with Virtual Private Cloud (VPC), Projects, Networks, Subnetworks, IP addresses, Routes, and Firewall rules.

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Пройдіть квест Create and Manage Cloud Resources й отримайте skill badge. Ви навчитеся виконувати наведені нижче дії. Писати команди gcloud і використовувати Cloud Shell, створювати й розгортати віртуальні машини в Compute Engine, запускати контейнерні додатки за допомогою Google Kubernetes Engine, а також налаштовувати розподілювачі навантаження для мережі й HTTP.Skill badge – це ексклюзивна цифрова винагорода, яка підтверджує, що ви вмієте працювати з продуктами й сервісами Google Cloud, а також застосовувати ці знання в інтерактивному практичному середовищі. Щоб отримати skill badge й показати його колегам, пройдіть цей квест і підсумковий тест.

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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud with a focus on Compute Engine. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, systems and applications services. This course also covers deploying practical solutions including customer-supplied encryption keys, security and access management, quotas and billing, and resource monitoring.

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Курс "Знайомство з Google Cloud: основна інфраструктура" охоплює важливі поняття й терміни щодо використання Google Cloud. Переглядаючи відео й виконуючи практичні завдання, слухачі ознайомляться з різними сервісами Google Cloud для обчислень і зберігання даних, а також важливими ресурсами й інструментами для керування правилами. Крім того, вони зможуть їх порівнювати.

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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…

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Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.

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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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This is the second course in the Data to Insights course series. Here we will cover how to ingest new external datasets into BigQuery and visualize them with Looker Studio. We will also cover intermediate SQL concepts like multi-table JOINs and UNIONs which will allow you to analyze data across multiple data sources. Note: Even if you have a background in SQL, there are BigQuery specifics (like handling query cache and table wildcards) that may be new to you. After completing this course, enroll in the Achieving Advanced Insights with BigQuery course.

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