Menjadi anggota sejak 2020
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned Sep 21, 2022 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs
Earned Sep 20, 2022 EDT
Customer Experiences with Contact Center AI
Earned Jan 11, 2022 EST
Dasar-Dasar Google Cloud
Earned Feb 16, 2021 EST
Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents. This is an intermediate course, intended for learners with the following types of roles: Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. Citizen developers: Creates new business applications fo…
Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.
Dalam kursus tingkat pemula ini, Anda akan mendapatkan praktik langsung dengan alat dan layanan dasar Google Cloud. Video opsional disediakan untuk memberikan konteks dan ulasan lebih lanjut mengenai konsep-konsep yang dibahas dalam lab ini. Dasar-Dasar Google Cloud adalah kursus pertama yang direkomendasikan bagi peserta kursus Google Cloud— Anda bisa mengikutinya dengan pengetahuan yang minim atau tanpa pengetahuan sama sekali tentang cloud, dan mendapatkan pengalaman praktis yang dapat diterapkan pada project Google Cloud pertama Anda setelah menyelesaikan kursus ini. Mulai dari menulis perintah Cloud Shell dan men-deploy virtual machine pertama Anda, hingga menjalankan aplikasi di Kubernetes Engine atau dengan load balancing, Dasar-Dasar Google Cloud merupakan pengantar utama untuk fitur dasar platform ini.