Building Gen AI Apps with Vertex AI: Prompting and Tuning
Earned juin 25, 2024 EDT
Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned juin 24, 2024 EDT
Improving developer velocity with Gemini Code Assist
Earned juin 4, 2024 EDT
Multimodality with Gemini
Earned juin 3, 2024 EDT
Custom Search with Embeddings in Vertex AI
Earned juin 3, 2024 EDT
App Dev with Gemini
Earned mai 27, 2024 EDT
Getting Started with the Vertex AI Gemini API
Earned mai 17, 2024 EDT
Search with AI Applications
Earned mai 10, 2024 EDT
Recherche vectorielle et embeddings
Earned mai 6, 2024 EDT
Scaling avec la suite Google Cloud Operations
Earned mai 6, 2024 EDT
Confiance et sécurité avec Google Cloud
Earned mai 3, 2024 EDT
Moderniser l'infrastructure et les applications avec Google Cloud
Earned mai 2, 2024 EDT
Innover avec l'intelligence artificielle de Google Cloud
Earned mai 2, 2024 EDT
Explorer la transformation des données avec Google Cloud
Earned avr. 30, 2024 EDT
La transformation numérique avec Google Cloud
Earned avr. 29, 2024 EDT
CCAI Operations and Implementation
Earned mars 22, 2024 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned mars 20, 2024 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned mars 20, 2024 EDT
Contact Center as a Service Implementation
Earned mars 12, 2024 EDT
Contact Center AI: Conversational Design Fundamentals
Earned mars 12, 2024 EDT
Generative AI Fundamentals
Earned jan. 10, 2024 EST
Generative AI Explorer : Vertex AI
Earned déc. 18, 2023 EST
Introduction à Vertex AI Studio
Earned déc. 14, 2023 EST
Generative AI Fundamentals - Français
Earned nov. 6, 2023 EST
Introduction à l'IA responsable
Earned nov. 6, 2023 EST
Présentation des grands modèles de langage
Earned nov. 6, 2023 EST
Présentation de l'IA générative
Earned nov. 1, 2023 EDT
Explore Playbooks and their implementation of the ReAct pattern for building Conversational Agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.
En savoir plus
Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.
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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.
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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.
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In this course you will learn how Conversational AI Agent Assist can help distill complex customer interactions into concise and clear summaries. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel.
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In this course, you'll learn to develop generative agents that answer questions using websites, documents, or structured data. You will explore Vertex AI Applications and understand the advantages of data store agents, including their scalability and security.
You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses.
Finally, you'll gain insights into common search configurations and troubleshooting techniques.
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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions. Please note Dialogflow CX was recently renamed to Conversational Agents and CCAI Insights was renamed to Conversational Insights.
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This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
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This course introduces you to event-based applications and teaches you how to use service orchestration and choreography to coordinate microservices. Using lectures and hands-on labs, you learn how to use Workflows, Eventarc, Cloud Tasks, and Cloud Scheduler to build microservices applications on Google Cloud.
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Dans ce bref cours consacré à l'intégration d'applications avec les modèles Gemini 1.0 Pro sur Google Cloud, vous découvrirez l'API Gemini et ses modèles d'IA générative. Vous apprendrez également à accéder aux modèles Gemini 1.0 Pro et Gemini 1.0 Pro Vision à partir du code. Enfin, vous testerez les capacités des modèles avec des requêtes contenant du texte, des images et des vidéos à partir d'une application.
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In this course, you learn the fundamentals of application development on Google Cloud. You learn best practices for cloud applications, and how to select compute and data options to match your application use cases. You're introduced to generative AI and how it's used to help build applications. You learn about authentication and authorization, application deployment, continuous integration and delivery, and monitoring and performance tuning for your applications running in Google Cloud. Using lectures and hands-on labs, you learn how to get started building and running applications on Google Cloud.
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"Concepts fondamentaux de Google Cloud : infrastructure de base" présente les concepts et les termes à connaître pour utiliser Google Cloud. À travers des vidéos et des ateliers pratiques, il décrit et compare la plupart des services Google Cloud de calcul et de stockage, ainsi que des outils importants de gestion des ressources et des règles.
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In this course, you'll use text embeddings for tasks like classification, outlier detection, text clustering and semantic search. You'll combine semantic search with the text generation capabilities of an LLM to build Retrieval Augmented Generation (RAG) solutions, such as for question-answering systems, using Google Cloud's Vertex AI and Google Cloud databases.
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(This course was previously named Multimodal Prompt Engineering with Gemini and PaLM) This course teaches how to use Vertex AI Studio, a Google Cloud console tool for rapidly prototyping and testing generative AI models. You learn to test sample prompts, design your own prompts, and customize foundation models to handle tasks that meet your application's needs. Whether you are looking for text, chat, code, image or speech generative experiences Vertex AI Studio offers you an interface to work with and APIs to integrate your production application.
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This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.
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Learn how Gemini can revolutionize your ability to develop applications! This course helps developers go beyond the basics and learn how to integrate Gemini into their workflows.
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Delve into the power of multimodal AI with this project-based course using Gemini. Master essential techniques and build advanced applications. You will:
- Experiment with multimodal use cases to expand application possibilities
- Implement recommendation systems that combine suggestions with clear reasoning
- Design a powerful document search engine using multimodal RAG methods
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
En savoir plus
This course explores Google Cloud technologies to create and generate embeddings. Embeddings are numerical representations of text, images, video and audio, and play a pivotal role in many tasks that involve the identification of similar items, like Google searches, online shopping recommendations, and personalized music suggestions. Specifically, you’ll use embeddings for tasks like classification, outlier detection, clustering and semantic search.
You’ll combine semantic search with the text generation capabilities of an LLM to build Retrieval Augmented Generation (RAG) systems and question-answering solutions, on your own proprietary data using Google Cloud’s Vertex AI.
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Unlock the power of Google Cloud's cutting-edge Vertex AI Gemini API to craft innovative multimodal applications. This hands-on course delves into the integration of the Vertex AI SDK for Python, guiding you through the generation of sophisticated responses powered by the Gemini Pro and Gemini Pro Vision models. Get ready to build, deploy, and harness the transformative capabilities of multimodal AI within your own projects.
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
En savoir plus
Get hands-on with the Gemini Pro and Gemini Pro Vision models through our new labs. This course gives you a unique chance to explore these powerful AI tools while our training content is still in development. Learn to interact with the models using the Vertex AI Gemini API and cURL commands, and help us create the best possible learning experience around this technology.
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
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(Previously named "Developing apps with Vertex AI Agent Builder: Search". Please note there maybe instances in this course where previous product names and titles are used)
Enterprises of all sizes have trouble making their information readily accessible to employees and customers alike. Internal documentation is frequently scattered across wikis, file shares, and databases. Similarly, consumer-facing sites often offer a vast selection of products, services, and information, but customers are frustrated by ineffective site search and navigation capabilities.
This course teaches you to use AI Applications to integrate enterprise-grade generative AI search.
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Avec ce cours, explorez les technologies de recherche, les outils et les applications optimisés par l'IA. Découvrez la recherche sémantique, qui utilise les embeddings vectoriels (ou "plongements vectoriels"), la recherche hybride, qui combine les approches sémantique et par mots-clés, et la génération augmentée par récupération (RAG), qui réduit les hallucinations générées par l'IA en agissant comme un agent ancré. Enfin, acquérez une expérience pratique de Vertex AI Vector Search afin de créer votre moteur de recherche intelligent.
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Les organisations de toutes tailles exploitent le potentiel et la flexibilité du cloud afin de transformer leurs opérations. Toutefois, la gestion et le scaling des ressources cloud peuvent s'avérer complexes.
"Scaling avec la suite Google Cloud Operations" présente les concepts fondamentaux des opérations modernes, de la fiabilité et de la résilience dans le cloud, ainsi que la manière dont Google Cloud peut vous aider à atteindre ces objectifs.
Ce cours fait partie du parcours de formation Cloud Digital Leader. Il vise à aider les participants à évoluer dans leur poste et à bâtir l'avenir de leur entreprise.
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Les organisations qui migrent des données et des applications vers le cloud font face à de nouveaux défis en termes de sécurité. Le cours "Confiance et sécurité avec Google Cloud" présente les principes de base de la sécurité dans le cloud, les avantages de l'approche multicouche de Google Cloud concernant la sécurité de l'infrastructure, et la manière dont Google gagne et conserve la confiance des clients vis-à-vis du cloud.
Ce cours fait partie du parcours de formation Cloud Digital Leader. Il vise à aider les participants à évoluer dans leur poste et à bâtir l'avenir de leur entreprise.
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De nombreuses entreprises traditionnelles utilisent d'anciens systèmes et d'anciennes applications qui ne peuvent plus satisfaire les attentes des clients d'aujourd'hui. Les chefs d'entreprise doivent régulièrement choisir entre deux options : entretenir leurs systèmes informatiques vieillissants ou investir dans de nouveaux produits et services. Le cours "Moderniser l'infrastructure et les applications avec Google Cloud" aborde ces problématiques et propose des solutions pour les résoudre à l'aide de la technologie cloud.
Ce cours fait partie du parcours de formation Cloud Digital Leader. Il vise à aider les participants à évoluer dans leur poste et à bâtir l'avenir de leur entreprise.
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L'intelligence artificielle (IA) et le machine learning (ML) représentent une évolution importante de l'informatique et transforment rapidement un grand nombre de secteurs. Le cours "Innover avec l'intelligence artificielle de Google Cloud" explore comment les organisations peuvent utiliser l'IA et le ML pour repenser leurs processus métier.
Ce cours fait partie du parcours de formation Cloud Digital Leader. Il vise à aider les participants à évoluer dans leur poste et à bâtir l'avenir de leur entreprise.
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La technologie cloud est une grande source de valeur pour les entreprises. En combinant le potentiel de cette technologie avec celui des données, il est possible de créer encore plus de valeur et d'offrir de nouvelles expériences client. "Explorer la transformation des données avec Google Cloud" vous fait découvrir la valeur que les données peuvent apporter à une entreprise et les façons dont Google Cloud peut les rendre utiles et accessibles. Ce cours fait partie du parcours de formation Cloud Digital Leader. Il a pour but d'aider les participants à évoluer dans leur poste et à façonner l'avenir de leur entreprise.
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La technologie cloud et la transformation numérique suscitent beaucoup d'enthousiasme, mais elles génèrent aussi souvent beaucoup de questions laissées sans réponse.
Par exemple : Qu'est-ce que la technologie cloud ? Qu'entend-on par transformation numérique ? Que peut vous apporter la technologie cloud ? Et par où commencer ?
Si vous vous êtes déjà posé une de ces questions, vous êtes au bon endroit. Ce cours offre un aperçu des opportunités et des défis que les entreprises peuvent rencontrer lors de leur transformation numérique. Si vous souhaitez découvrir les technologies cloud afin de pouvoir exceller dans votre rôle et contribuer à bâtir l'avenir de votre entreprise, ce cours d'introduction sur la transformation numérique est pour vous. Il fait partie du parcours de formation Cloud Digital Leader.
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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…
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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
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An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more.
Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.
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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
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This content is deprecated. Please see the latest version of the course, here.
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Ce cours présente Vertex AI Studio, un outil permettant d'interagir avec des modèles d'IA générative, de prototyper des idées commerciales et de les envoyer en production. Au moyen d'un cas d'utilisation immersif, de leçons captivantes et d'un atelier pratique, vous allez découvrir le cycle de vie de la requête au produit. Vous apprendrez également à utiliser Vertex AI Studio pour les applications multimodales Gemini, la conception de requêtes, le prompt engineering (ingénierie des requêtes) et le réglage de modèles. L'objectif est de vous permettre d'exploiter tout le potentiel de l'IA générative dans vos projets avec Vertex AI Studio.
En savoir plus
Suivez les cours Introduction to Generative AI, Introduction to Large Language Models et Introduction to Responsible AI, et obtenez un badge de compétence. Votre réussite au quiz final démontrera que vous comprenez les concepts de base relatifs à l'IA générative.
Un badge de compétence est un badge numérique délivré par Google Cloud. Il atteste de votre expertise sur les produits et services Google Cloud. Partagez votre badge de compétence en rendant votre profil public et en l'ajoutant à votre profil sur les réseaux sociaux.
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Ce cours de micro-apprentissage, qui s'adresse aux débutants, explique ce qu'est l'IA responsable, souligne son importance et décrit comment Google l'implémente dans ses produits. Il présente également les sept principes de l'IA de Google.
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Ce cours de micro-apprentissage, qui s'adresse aux débutants, explique ce que sont les grands modèles de langage (LLM). Il inclut des cas d'utilisation et décrit comment améliorer les performances des LLM grâce au réglage des requêtes. Il présente aussi les outils Google qui vous aideront à développer votre propre application d'IA générative.
En savoir plus
Ce cours de micro-apprentissage, qui s'adresse aux débutants, explique ce qu'est l'IA générative, décrit à quoi elle sert et souligne ce qui la distingue des méthodes de machine learning traditionnel. Il présente aussi les outils Google qui vous aideront à développer votre propre application d'IA générative.
Generative Playbooks
Earned jan. 17, 2025 EST
Stateful Flows
Earned jan. 16, 2025 EST
Conversational AI Voice and Chat Integrations
Earned jan. 16, 2025 EST
Webhook fundamentals
Earned jan. 15, 2025 EST
DFCX Virtual Agent Delivery Framework
Earned jan. 15, 2025 EST
Integrate Agent Assist with Telephony and Chatbot Systems
Earned jan. 15, 2025 EST
Agent Summarization (Custom)
Earned jan. 15, 2025 EST
Introduction to Agent Assist and its GenAI Capabilities
Earned jan. 15, 2025 EST
Virtual FAQ with data store agents
Earned jan. 8, 2025 EST
Customer Engagement Suite with Google AI Architecture
Earned déc. 4, 2024 EST
Intro to Conversational AI and Conversational AI Engagement Framework
Earned déc. 3, 2024 EST
Service Orchestration and Choreography on Google Cloud
Earned oct. 25, 2024 EDT
Intégrer des applications avec Gemini 1.0 Pro sur Google Cloud
Earned oct. 24, 2024 EDT
Developing Applications with Google Cloud: Foundations
Earned oct. 24, 2024 EDT
Concepts fondamentaux de Google Cloud : infrastructure de base
Earned oct. 18, 2024 EDT
Develop Advanced Enterprise Search and Conversation Applications
Earned juil. 10, 2024 EDT
Building Gen AI Apps with Vertex AI: Prompting and Tuning
Earned juin 25, 2024 EDT
Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned juin 24, 2024 EDT
Improving developer velocity with Gemini Code Assist
Earned juin 4, 2024 EDT
Multimodality with Gemini
Earned juin 3, 2024 EDT
Custom Search with Embeddings in Vertex AI
Earned juin 3, 2024 EDT
App Dev with Gemini
Earned mai 27, 2024 EDT
Getting Started with the Vertex AI Gemini API
Earned mai 17, 2024 EDT
Search with AI Applications
Earned mai 10, 2024 EDT
Recherche vectorielle et embeddings
Earned mai 6, 2024 EDT
Scaling avec la suite Google Cloud Operations
Earned mai 6, 2024 EDT
Confiance et sécurité avec Google Cloud
Earned mai 3, 2024 EDT
Moderniser l'infrastructure et les applications avec Google Cloud
Earned mai 2, 2024 EDT
Innover avec l'intelligence artificielle de Google Cloud
Earned mai 2, 2024 EDT
Explorer la transformation des données avec Google Cloud
Earned avr. 30, 2024 EDT
La transformation numérique avec Google Cloud
Earned avr. 29, 2024 EDT
CCAI Operations and Implementation
Earned mars 22, 2024 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned mars 20, 2024 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned mars 20, 2024 EDT
Contact Center as a Service Implementation
Earned mars 12, 2024 EDT
Contact Center AI: Conversational Design Fundamentals
Earned mars 12, 2024 EDT
Generative AI Fundamentals
Earned jan. 10, 2024 EST
Generative AI Explorer : Vertex AI
Earned déc. 18, 2023 EST
Introduction à Vertex AI Studio
Earned déc. 14, 2023 EST
Generative AI Fundamentals - Français
Earned nov. 6, 2023 EST
Introduction à l'IA responsable
Earned nov. 6, 2023 EST
Présentation des grands modèles de langage
Earned nov. 6, 2023 EST
Présentation de l'IA générative
Earned nov. 1, 2023 EDT