Partecipa Accedi

Anuj Jaiswal

Membro dal giorno 2020

Campionato Oro

40110 punti
Accelerate Knowledge Exchange with Gemini Enterprise Earned apr 14, 2025 EDT
Build generative virtual agents with API integrations Earned mar 17, 2025 EDT
Generative Playbooks Earned mar 10, 2025 EDT
Building Complex Self-Service Experiences in Conversational Agents Earned mar 10, 2025 EDT
Building Complex Self-Service Experiences in Conversational Agents Earned mar 9, 2025 EDT
Advanced Performance Measurement Earned mar 5, 2025 EST
Stateful Flows Earned mar 5, 2025 EST
Incorporate Generative Features into Conversational Agent Flows Earned mar 3, 2025 EST
Advanced Webhook Concepts Earned feb 25, 2025 EST
Agent Summarization (Custom) Earned feb 23, 2025 EST
Conversational AI Voice and Chat Integrations Earned feb 19, 2025 EST
Leverage data with Customer Experience Insights Earned feb 19, 2025 EST
Integrate Agent Assist with Telephony and Chatbot Systems Earned feb 19, 2025 EST
Introduction to Agent Assist and its GenAI Capabilities Earned feb 19, 2025 EST
Conversational Agents Quality Assurance and Deployment Lifecycle Earned feb 18, 2025 EST
Build deterministic Virtual Agent enhanced with data stores Earned gen 29, 2025 EST
Performance Measurement Earned gen 29, 2025 EST
Webhook fundamentals Earned gen 29, 2025 EST
Conversation Design Fundamentals Earned gen 22, 2025 EST
DFCX Virtual Agent Delivery Framework Earned gen 22, 2025 EST
Extend CX Agents with Vertex AI Search data stores Earned ott 25, 2024 EDT
Customer Experience with Google AI Architecture Earned ott 15, 2024 EDT
Intro to Conversational AI and Conversational AI Engagement Framework Earned set 25, 2024 EDT
Integrate Vertex AI Search and Conversation into Voice and Chat Apps Earned mar 5, 2024 EST
Responsible AI: Applying AI Principles with Google Cloud - Italiano Earned gen 12, 2024 EST
Conversational AI on Vertex AI and Dialogflow CX Earned gen 12, 2024 EST
Create Image Captioning Models - Italiano Earned giu 14, 2023 EDT
Transformer Models and BERT Model - Italiano Earned giu 14, 2023 EDT
Encoder-Decoder Architecture - Italiano Earned giu 12, 2023 EDT
Attention Mechanism - Italiano Earned giu 9, 2023 EDT
Introduction to Image Generation - Italiano Earned giu 9, 2023 EDT
Generative AI Fundamentals - Italiano Earned giu 9, 2023 EDT
Introduction to Responsible AI - Italiano Earned giu 9, 2023 EDT
Introduction to Large Language Models - Italiano Earned giu 8, 2023 EDT
Introduction to Generative AI - Italiano Earned giu 5, 2023 EDT
Contact Center as a Service Implementation Earned mag 30, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs Earned set 7, 2022 EDT
Customer Experiences with Contact Center AI Earned giu 28, 2021 EDT
Implementazione di Cloud Load Balancing per Compute Engine Earned set 3, 2020 EDT

Unite Google’s expertise in search and AI with Gemini Enterprise, a powerful tool designed to help employees find specific information from document storage, email, chats, ticketing systems, and other data sources, all from a single search bar. The Gemini Enterprise assistant can also help brainstorm, research, outline documents, and take actions like inviting coworkers to a calendar event to accelerate knowledge work and collaboration of all kinds. (Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)

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Demonstrate the ability to create and deploy generative virtual agents with natural language using Vertex AI Agent Builder and augment responses by integrating Gemini responses with third party APIs and your own data stores You will use the following technologies and Google Cloud services: Vertex AI Agent Builder Gemini Cloud Functions

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Explore Playbooks and their implementation of the ReAct pattern for building conversational agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.

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This course will equip you with the tools to develop complex conversational experiences in Conversational Agents capable of identifying the user intent and routing it to the right self service flow. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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This course will equip you with the tools to develop complex conversational experiences in Conversational Agents capable of identifying the user intent and routing it to the right self service flow.

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In this course, you will learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.

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Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.

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Explore the Generative AI features for Conversational Agents and how to incorporate them into stateful Flows. Discover the possibilities with Generators, Generative Fallback, and Data Stores, as well as best practices and security settings for using these features.

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This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Conversational Agent self-service experiences. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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In this course you will learn how Conversational AI Agent Assist can help distill complex customer interactions into concise and clear summaries. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.

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In this course you will learn how to leverage Customer Experience Insights (CX Insights) to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.

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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.

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This course will focus on Agent Assist, an AI-powered tool designed to enhance customer service interactions. In this course, you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel. You’ll learn how to take full advantage of Agent Assist from Gemini Enterprise for Customer Experience, and its range of Gen AI features and functionality.

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This course explores the quality assurance best practices and the tools available in Conversational Agents to ensure production grade quality during Conversational Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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Demonstrate the ability to create and deploy deterministic virtual agents using Dialgflow CX and augment responses by grounding results on your own data integrating with Vertex AI Agent Builder data stores and leveraging Gemini for summarizations. You will use the following technologies and Google Cloud services: Vertex AI Agent Builder Dialogflow CX Gemini

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This course explores the fundamentals of the feedback loop process for Conversational Agent development and introduces the native capabilities within Conversational Agents that support it. You will also learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents.

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In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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This course explores the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.

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In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security. You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses. Finally, you'll gain insights into common search configurations and troubleshooting techniques.

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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions.

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This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.

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This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.

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Dal momento che l'uso dell'intelligenza artificiale e del machine learning nelle aziende continua a crescere, cresce anche l'importanza di realizzarli in modo responsabile. Molti sono scoraggiati dal fatto che parlare di IA responsabile può essere più facile che metterla in pratica. Se vuoi imparare come operativizzare l'IA responsabile nella tua organizzazione, questo corso fa per te. In questo corso scoprirai come Google Cloud ci riesce attualmente, oltre alle best practice e alle lezioni apprese, per fungere da framework per costruire il tuo approccio all'IA responsabile.

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In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy generators to increase intent coverage, and structure, ingest, and manage data in a data store. And explore how to deploy and maintain generative AI agents using your data, and deploy and maintain hybrid agents in combination with existing intent-based design paradigms.

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Questo corso ti insegna come creare un modello per le didascalie delle immagini utilizzando il deep learning. Scoprirai i diversi componenti di un modello per le didascalie delle immagini, come l'encoder e il decoder, e imparerai ad addestrare e valutare il tuo modello. Alla fine di questo corso, sarai in grado di creare modelli personali per le didascalie delle immagini e utilizzarli per generare didascalie per le immagini.

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Questo corso ti introduce all'architettura Transformer e al modello BERT (Bidirectional Encoder Representations from Transformers). Scopri i componenti principali dell'architettura Transformer, come il meccanismo di auto-attenzione, e come viene utilizzata per creare il modello BERT. Imparerai anche le diverse attività per le quali può essere utilizzato il modello BERT, come la classificazione del testo, la risposta alle domande e l'inferenza del linguaggio naturale. Si stima che il completamento di questo corso richieda circa 45 minuti.

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Questo corso ti offre un riepilogo dell'architettura encoder-decoder, che è un'architettura di machine learning potente e diffusa per attività da sequenza a sequenza come traduzione automatica, riassunto del testo e risposta alle domande. Apprenderai i componenti principali dell'architettura encoder-decoder e come addestrare e fornire questi modelli. Nella procedura dettagliata del lab corrispondente, implementerai in TensorFlow dall'inizio un semplice codice dell'architettura encoder-decoder per la generazione di poesie da zero.

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Questo corso ti introdurrà al meccanismo di attenzione, una potente tecnica che consente alle reti neurali di concentrarsi su parti specifiche di una sequenza di input. Imparerai come funziona l'attenzione e come può essere utilizzata per migliorare le prestazioni di molte attività di machine learning, come la traduzione automatica, il compendio di testi e la risposta alle domande.

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Questo corso introduce i modelli di diffusione, una famiglia di modelli di machine learning che recentemente si sono dimostrati promettenti nello spazio di generazione delle immagini. I modelli di diffusione traggono ispirazione dalla fisica, in particolare dalla termodinamica. Negli ultimi anni, i modelli di diffusione sono diventati popolari sia nella ricerca che nella produzione. I modelli di diffusione sono alla base di molti modelli e strumenti di generazione di immagini all'avanguardia su Google Cloud. Questo corso ti introduce alla teoria alla base dei modelli di diffusione e a come addestrarli ed eseguirne il deployment su Vertex AI.

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Guadagna un badge delle competenze completando i corsi Introduction to Generative AI, Introduction to Large Language Models e Introduction to Responsible AI. Superando il quiz finale, dimostrerai la tua comprensione dei concetti fondamentali relativi all'IA generativa. Un badge delle competenze è un badge digitale rilasciato da Google Cloud come riconoscimento della tua conoscenza dei prodotti e dei servizi Google Cloud. Condividi il tuo badge delle competenze rendendo pubblico il tuo profilo e aggiungendolo al tuo profilo sui social media.

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Questo è un corso di microlearning di livello introduttivo volto a spiegare cos'è l'IA responsabile, perché è importante e in che modo Google implementa l'IA responsabile nei propri prodotti. Introduce anche i 7 principi dell'IA di Google.

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Questo è un corso di microlearning di livello introduttivo che esplora cosa sono i modelli linguistici di grandi dimensioni (LLM), i casi d'uso in cui possono essere utilizzati e come è possibile utilizzare l'ottimizzazione dei prompt per migliorare le prestazioni dei modelli LLM. Descrive inoltre gli strumenti Google per aiutarti a sviluppare le tue app Gen AI.

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Questo è un corso di microlearning di livello introduttivo volto a spiegare cos'è l'AI generativa, come viene utilizzata e in che modo differisce dai tradizionali metodi di machine learning. Descrive inoltre gli strumenti Google che possono aiutarti a sviluppare le tue app Gen AI.

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An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more. Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.

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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

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Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.

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Completa il corso introduttivo con badge delle competenze Implementazione di Cloud Load Balancing per Compute Engine per dimostrare le tue competenze nei seguenti ambiti: creazione ed esecuzione del deployment di macchine virtuali in Compute Engine e configurazione di bilanciatori del carico di rete e delle applicazioni.

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