Mélanie GAULT
Member since 2022
Silver League
9777 points
AI Boost Bites: Tame Your Inbox with AI
Earned Jun 18, 2026 EDT
生成式 AI 代理：實現組織轉型
Earned Jun 16, 2026 EDT
生成式 AI 應用程式：徹底改變工作方式
Earned Jun 16, 2026 EDT
生成式 AI：掌握幕後技術與環境
Earned May 9, 2026 EDT
生成式 AI：瞭解基礎概念
Earned May 9, 2026 EDT
生成式 AI：不只是聊天機器人
Earned May 9, 2026 EDT
部署您的第一個代理
Earned Apr 23, 2026 EDT
在正式環境建構及部署代理
Earned Apr 23, 2026 EDT
建立您的第一個 Gemini Enterprise 應用程式
Earned Apr 23, 2026 EDT
企業 AI 代理與用途
Earned Apr 23, 2026 EDT
AI 代理基礎知識
Earned Apr 23, 2026 EDT
AI 代理簡介
Earned Apr 23, 2026 EDT
[DEPRECATED] Agent Summarization (Custom)
Earned Dec 7, 2025 EST
Improve customer and agent satisfaction with Agent Assist
Earned Dec 7, 2025 EST
Build basic Conversational Agents with Playbooks and Flows
Earned Dec 7, 2025 EST
Leverage best practices for developing, operating, and securing production-grade Conversational Agents
Earned Dec 5, 2025 EST
Analyze patterns in conversational data with Customer Experience Insights
Earned Dec 4, 2025 EST
Extend virtual agents with webhooks, tools, and Messenger integration
Earned Dec 3, 2025 EST
Generative Playbooks
Earned Dec 2, 2025 EST
Conversational AI Voice and Chat Integrations
Earned Dec 2, 2025 EST
Extend Conversational Agents Functionality with Webhooks and Tools
Earned Dec 2, 2025 EST
Introduction to Gemini Enterprise for Customer Experience
Earned Dec 1, 2025 EST
運用 Gemini Enterprise 加速知識交流
Earned May 8, 2025 EDT
透過 Gemini in BigQuery 提升工作效率
Earned May 5, 2025 EDT
[DEPRECATED] Generative AI Fundamentals
Earned May 4, 2025 EDT
Generative AI for Business Leaders
Earned May 4, 2025 EDT
Architecting and Installing the Apigee Hybrid API Platform
Earned Jan 4, 2025 EST
使用 Google Cloud 作業套件調度資源
Earned Oct 3, 2024 EDT
Google Cloud 的可靠性與安全性
Earned Oct 3, 2024 EDT
運用 Google Cloud 翻新基礎架構和應用程式
Earned Oct 3, 2024 EDT
負責任的 AI 技術：透過 Google Cloud 採用 AI 開發原則
Earned Oct 3, 2024 EDT
在 Agent Platform 設計提示
Earned Sep 12, 2024 EDT
運用 Google Cloud 人工智慧推動創新
Earned Jul 21, 2024 EDT
運用 Google Cloud 探索資料轉換功能
Earned Jul 21, 2024 EDT
API Development with the Apigee API Platform
Earned Jul 20, 2024 EDT
API Security with the Apigee API Platform
Earned Apr 30, 2024 EDT
透過 Google Cloud 進行數位轉型
Earned Aug 27, 2023 EDT
Vertex AI Studio 簡介
Earned Jun 12, 2023 EDT
建立圖像說明生成模型
Earned Jun 12, 2023 EDT
編碼器-解碼器架構
Earned Jun 12, 2023 EDT
圖像生成簡介
Earned Jun 12, 2023 EDT
Generative AI Fundamentals - 繁體中文
Earned Jun 12, 2023 EDT
負責任的 AI 技術簡介
Earned Jun 7, 2023 EDT
API Design and Fundamentals with the Apigee API Platform
Earned Jun 7, 2023 EDT
Google Workspace 資料治理
Earned May 16, 2023 EDT
DEPRECATED Planning for a Google Workspace Deployment
Earned May 12, 2023 EDT
Transformer 和 BERT 模型
Earned May 12, 2023 EDT
注意力機制
Earned May 12, 2023 EDT
大型語言模型簡介
Earned May 12, 2023 EDT
生成式 AI 簡介
Earned May 11, 2023 EDT
Google Workspace 核心服務
Earned Nov 15, 2022 EST
Google Workspace 的使用者和資源管理功能
Earned Nov 14, 2022 EST
This video covers how to use Gemini in Gmail to summarize emails, find information, and draft replies, helping you manage your inbox more efficiently.
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「生成式 AI 代理：實現組織轉型」是 Gen AI Leader 學習路徑的第五堂也是最後一堂課程。本課程將探討組織如何運用自訂生成式 AI 代理，解決特定的業務難題。您將動手練習建構基本的生成式 AI 代理，同時探索這類代理的各種元件，例如模型、推論迴圈和工具。
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「生成式 AI 應用程式：徹底改變工作方式」是 Generative AI Leader 學習路徑的第四門課程。本課程將介紹 Google 的生成式 AI 應用程式,例如 Gemini for Workspace 和NotebookLM,也會引導您瞭解各種概念,像是建立基準、檢索增強生成、建構有效的提示詞,以及打造自動化工作流程等。
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「生成式 AI：掌握幕後技術與環境」是 Generative AI Leader 學習路徑的第三門課程。生成式 AI 正在改變我們的工作方式,以及我們如何與周遭的世界互動。身為領導者,您要如何駕馭 AI 強大的功能,創造實際業務成果?在本課程中,您將認識建構生成式 AI 解決方案時的各個層面、Google Cloud 產品,以及選擇解決方案時應考量的因素。
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「生成式 AI: 瞭解基礎概念」是 Generative AI Leader 學習路徑的第二門課程。在本課程中,您將瞭解 AI、機器學習和生成式 AI 的差異,以及各種資料類型如何協助生成式 AI 解決業務難題,進而掌握生成式 AI 的基礎概念。您還能深入瞭解 Google Cloud 應對基礎
模型限制的策略,以及開發、部署安全且負責任的 AI 技術時面臨的主要挑戰。
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「生成式 AI：不只是聊天機器人」是 Generative AI Leader 學習路徑的第一門課程,沒有任何修課條件。本課程將帶您超越基本知識,進一步瞭解聊天機器人,探索如何在組織中充分發揮生成式 AI 的潛力。您將瞭解基礎模型和提示工程等概念,掌握善用生成式AI 的關鍵。本課程也會帶您瞭解擬定生成式 AI 策略時的多種重要考量,協助您為組織擬定出成功的策略。
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將代理從 localhost 移至正式環境。本課程將說明如何將 ADK 代理部署至 Vertex AI Agent Engine 和 Cloud Run，並透過 Memory Bank 視情況啟用跨工作階段記憶。
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運用 Google 的 Agent Development Kit (ADK) 和 Google Cloud 的強大基礎架構，探索多代理系統的架構和部署作業。您將學習設計階層式代理樹狀結構和確定性工作流程代理，同時找出理想的託管環境 (從無伺服器 Cloud Run 到高效能 GKE)，確保您的 AI 代理安全、具備擴充性且可部署於正式環境。
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建立您的第一個 Gemini Enterprise 應用程式，獲得技能徽章！將各種資料來源連接到您的應用程式，建立強大的統合式搜尋和分析引擎。掌握 Deep Research 代理、多代理構思和 NotebookLM 等進階功能，進行重點分析。
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瞭解 AI 代理如何發揮更高的業務影響力，包括根據您的 KPI 規劃要使用的代理類型，以及探索能解決實際瓶頸的用途。您也將認識各種無程式碼到高程式碼解決方案，瞭解 Gemini Enterprise 如何協助建構和自動調度合適的代理。
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本課程介紹 AI 代理的基礎知識，並探討代理的實際應用價值。代理可為開發人員、架構師和技術決策者奠定基礎，協助他們從目標導向的自主行為角度來理解 AI 系統。
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瞭解 AI 代理的概念，探索代理如何藉由自主行動及推論解決複雜問題。您將瞭解代理如何透過模型、工具和調度管理程序等技術架構，助您學習、規劃和實現目標。
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In this course you will learn how Conversational AI Agent Assist can help distill complex customer interactions into concise and clear summaries. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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Complete the Improve customer and agent satisfaction with Agent Assist skill badge to demonstrate your proficiency in configuring basic conversational agents that can escalate actions to human agents, and configuring Agent Assist to help human agents with customer queries. You prove your knowledge in configuring Generators for summarization, classification and recommendation of tickets as well leverage tools such as Generative Knowledge Assist, to provide further context to human agents.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Build basic Conversational Agents with Playbooks and Flows skill badge to demonstrate your proficiency in building virtual agents using traditional NLU and generative-based features.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Leverage best practices for developing, operating, and securing production-grade Conversational Agents skill badge to demonstrate your ability to implement a variety of best practices around development, deployment, and security. These will include: Using versions and environments, backing up with Git integration, leveraging test cases and CI/CD testing, tracking conversations with conversation history and logging, redacting data, and securing acceess to agent and webhook endpoints.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have develope…
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Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with Cx Insights. After completing this challenge, you will be ready to deploy Cx Insights to improve customer service performance, and create better customer experiences.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Extend agent functionality with Webhooks, Tools, and Integrations skill badge to demonstrate your ability to let conversational agents take actions. You will create a flow that calls a webhook and a playbook with a tool and combine them into a hybrid agent. You'll also prepare custom payload for rich content experiences in the Conversational Messenger.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Explore Playbooks and their implementation of the ReAct pattern for building conversational agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.
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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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Connect conversational agents to external systems and APIs to expand what agents can do, designing an end-to-end system that is resilient, fault-tolerant and secure.
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This course explores the different products and capabilities of Gemini Enterprise for Customer Experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
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Gemini Enterprise 結合 Google 的搜尋和 AI 輔助功能，企業員工只要在單一搜尋列輸入關鍵字，就能查找文件儲存空間、電子郵件、對話、支援單處理系統和其他資料來源中的特定資訊。Gemini Enterprise 助理還能協助人員腦力激盪、研究資訊、列出文件大綱及執行其他動作，例如邀請同事加入日曆活動，加快完成知識型工作及各種協作作業。(請注意，Gemini Enterprise 先前稱為 Google Agentspace，本課程可能會提及產品舊稱。)
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本課程會說明 Gemini in BigQuery，這是一套由 AI 輔助的功能，可協助「從資料到 AI」的工作流程。這些功能包含資料探索和準備、程式碼生成和疑難排解，以及工作流程探索和視覺化。本課程將透過概念解說、應用實例和實作實驗室，協助資料從業人員提升工作效率，並加速開發 pipeline。
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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
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A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.
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This course introduces you to the fundamentals and practices used to install and manage Google Cloud's Apigee API Platform for hybrid cloud.
Through a combination of lectures, a hands-on lab, and supplemental materials, you will learn how to install and operate the Apigee API Platform.
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各種規模的機構都開始運用雲端的強大功能和靈活性，徹底改變營運方式。不過，有效管理及擴充雲端資源可能是相當複雜的工作。本課程將探討在雲端中的現代營運、可靠性和韌性的基礎概念，以及 Google Cloud 如何協助您達成這些目標。本課程是 Cloud Digital Leader 學習路徑的一部分，旨在促進個人職能發展，並打造企業的未來。
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組織將資料和應用程式遷移至雲端後，必須因應快速變化的安全性挑戰。本課程將探討雲端安全性的基礎知識、Google Cloud 融入安全考量設計的基礎架構價值，以及縱深防禦策略。此外，還會著重說明如何透過 AI 輔助作業和法規遵循工具，協助組織滿足嚴格的全球法規要求。
本課程是 Cloud Digital Leader 學習路徑的一部分，旨在促進個人職能發展，並打造企業的未來。
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許多傳統企業使用舊版系統和應用程式，無法滿足現今客戶的期望。企業主管經常需要在維護老舊的 IT 系統，以及投資新產品/服務之間做出選擇。本課程將探討這些挑戰，並提供解決方案，說明如何運用雲端技術克服難題。
本課程是 Cloud Digital Leader 學習路徑的一部分，旨在促進個人職能發展，並打造企業的未來。
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隨著企業持續擴大使用人工智慧和機器學習，以負責任的方式發展相關技術也日益重要。對許多企業來說，談論負責任的 AI 技術可能不難，如何付諸實行才是真正的挑戰。如要瞭解如何在機構中導入負責任的 AI 技術，本課程絕對能助您一臂之力。
您可以從中瞭解 Google Cloud 目前採取的策略、最佳做法和經驗談，協助貴機構奠定良好基礎，實踐負責任的 AI 技術。
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完成 在 Agent Platform 設計提示 技能徽章入門課程，即可證明您具備下列技能： 在 Agent Platform 設計提示、分析圖片，以及運用多模態模型生成內容。瞭解如何建立有效的提示、引導生成式 AI 輸出內容， 以及將 Gemini 模型用於實際的行銷情境。
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人工智慧 (AI) 和機器學習 (ML) 象徵著資訊技術的重大演進，正迅速改變各行各業。在「運用 Google Cloud 人工智慧推動創新」課程中，我們會探討組織如何運用 AI 和機器學習技術，翻轉業務流程。
本課程是 Cloud Digital Leader 學習路徑的一部分，旨在促進個人職能發展，並打造企業的未來。
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雲端技術是強大的資產，與資料搭配後，將成為創新和提升客戶體驗的催化劑。「運用 Google Cloud 探索資料轉換功能」課程將探討機構如何運用雲端，讓資料更易於存取、做為行動依據和更有價值。
這門課程是 Cloud Digital Leader 學習路徑的一部分，旨在協助個人在職務上成長，並打造企業的未來。
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In this course, you learn how to create APIs that utilize multiple services and how you can use custom code on Apigee. You will also learn about fault handling, and how to share logic between proxies. You learn about traffic management and caching. You also create a developer portal, and publish your API to the portal. You learn about logging and analytics, as well as CI/CD and the different deployment models supported by Apigee.
Through a combination of lectures, hands-on labs, and supplemental materials, you will learn how to design, build, secure, deploy, and manage API solutions using Google Cloud's Apigee API Platform.
This is the third and final course of the Developing APIs with the Apigee API Platform course series.
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In this course, you learn how to secure your APIs. You explore the security concerns you will encounter for your APIs. You learn about OAuth, the primary authorization method for REST APIs. You will learn about JSON Web Tokens (JWTs) and federated security. You also learn about securing against malicious requests, safely sending requests across a public network, and how to secure your data for users of Apigee.
Through a combination of lectures, hands-on labs, and supplemental materials, you will learn how to design, build, secure, deploy, and manage API solutions using Google Cloud's Apigee API Platform.
This is the second course of the Developing APIs with the Apigee API Platform series. After completing this course, enroll in the API Development with the Apigee API Platform course.
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數位轉型是現代組織必經的關鍵旅程，而建立穩固的雲端運算基礎，是跨出有意義創新的第一步。本課程「透過 Google Cloud 進行數位轉型」，將會介紹核心技術和策略框架，協助組織革新營運方式，並探討基本的雲端概念、全球網路基礎架構和共同責任模式，幫助主管在雲端之路上自信前行。本課程是 Cloud Digital Leader 學習路徑的一部分，旨在促進個人職能發展，並打造企業的未來。
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本課程會介紹 Vertex AI Studio。您可以運用這項工具和生成式 AI 模型互動、根據商業構想設計原型，並投入到正式環境。透過身歷其境的應用實例、有趣的課程及實作實驗室，您將能探索從提示到正式環境的生命週期，同時學習如何將 Vertex AI Studio 運用在多模態版 Gemini 應用程式、提示設計、提示工程和模型調整。這個課程的目標是讓您能運用 Vertex AI Studio，在專案中發揮生成式 AI 的潛能。
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本課程說明如何使用深度學習來建立圖像說明生成模型。您將學習圖像說明生成模型的各個不同組成部分，例如編碼器和解碼器，以及如何訓練和評估模型。在本課程結束時，您將能建立自己的圖像說明生成模型，並使用模型產生圖像說明文字。
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本課程概要說明解碼器與編碼器的架構，這種強大且常見的機器學習架構適用於序列對序列的任務，例如機器翻譯、文字摘要和回答問題。您將認識編碼器與解碼器架構的主要元件，並瞭解如何訓練及提供這些模型。在對應的研究室逐步操作說明中，您將學習如何從頭開始使用 TensorFlow 寫程式，導入簡單的編碼器與解碼器架構來產生詩詞。
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本課程將介紹擴散模型，這是一種機器學習模型，近期在圖像生成領域展現亮眼潛力。概念源自物理學，尤其深受熱力學影響。過去幾年來，在學術界和業界都是炙手可熱的焦點。在 Google Cloud 中，擴散模型是許多先進圖像生成模型和工具的基礎。課程將介紹擴散模型背後的理論，並說明如何在 Vertex AI 上訓練和部署這些模型。
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完成「Introduction to Generative AI」、「Introduction to Large Language Models」和「Introduction to Responsible AI」課程，即可獲得技能徽章。通過最終測驗，就能展現您對生成式 AI 基本概念的掌握程度。
「技能徽章」是 Google Cloud 核發的數位徽章，用於表彰您對 Google Cloud 產品和服務的相關知識。您可以將技能徽章公布在社群媒體的個人資料中，向其他人分享您的成果。
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這個入門微學習課程主要介紹「負責任的 AI 技術」和其重要性，以及 Google 如何在自家產品中導入這項技術。本課程也會說明 Google 的 7 個 AI 開發原則。
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In this course, you learn how to design APIs, and how to use OpenAPI specifications to document them. You learn about the API lifecycle, and how the Apigee API platform helps you manage all aspects of the lifecycle. You learn how APIs can be designed using API proxies, and how APIs are packaged as API products to be used by app developers.
Through a combination of lessons, hands-on labs, and supplemental materials, you will learn how to design, build, secure, deploy, and manage API solutions using Google Cloud's Apigee API Platform. This is the first course of the Developing APIs with the Apigee API Platform series. After completing this course, enroll in the API Security with the Apigee API Platform course.
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本課程可助您培養在 Google Workspace 環境管理資料的技能。首先，您會瞭解如何在 Gmail 和雲端硬碟，運用資料遺失防護規則防止資料外洩。接著，您將學習使用 Google 保管箱保留、保存及檢索資料。再來，我們會說明如何設定資料地區和匯出方式，以遵守法規要求。最後，您會學習運用標籤區分資料，更安全有條理地管理資料。
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Planning for a Google Workspace Deployment is the final course in the Google Workspace Administration series.
In this course, you will be introduced to Google's deployment methodology and best practices. You will follow Katelyn and Marcus as they plan for a Google Workspace deployment at Cymbal. They'll focus on the core technical project areas of provisioning, mail flow, data migration, and coexistence, and will consider the best deployment strategy for each area.
You will also be introduced to the importance of Change Management in a Google Workspace deployment, ensuring that users make a smooth transition to Google Workspace and gain the benefits of work transformation through communications, support, and training.
This course covers theoretical topics, and does not have any hands on exercises. If you haven’t already done so, please cancel your Google Workspace trial now to avoid any unwanted charges.
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這堂課程將說明變換器架構，以及基於變換器的雙向編碼器表示技術 (BERT) 模型，同時帶您瞭解變換器架構的主要組成 (如自我注意力機制) 和如何用架構建立 BERT 模型。此外，也會介紹 BERT 適用的各種任務，像是文字分類、問題回答和自然語言推論。課程預計約 45 分鐘。
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本課程將介紹注意力機制，說明這項強大技術如何讓類神經網路專注於輸入序列的特定部分。此外，也將解釋注意力的運作方式，以及如何使用注意力來提高各種機器學習任務的成效，包括機器翻譯、文字摘要和回答問題。
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這是一堂入門級的微學習課程，旨在探討大型語言模型 (LLM) 的定義和用途，並說明如何調整提示來提高 LLM 成效。此外，也會介紹多項 Google 工具，協助您自行開發生成式 AI 應用程式。
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這個入門微學習課程主要說明生成式 AI 的定義和使用方式，以及此 AI 與傳統機器學習方法的差異。本課程也會介紹各項 Google 工具，協助您開發自己的生成式 AI 應用程式。
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本課程旨在讓學員全面瞭解 Google Workspace 核心服務。學員將瞭解如何啟用、停用及設定這些服務，包括 Gmail、日曆、雲端硬碟、Meet、Chat 和文件。接著，他們將學習如何部署及管理 Gemini，為使用者提供強大助力。最後，學員將瞭解 AppSheet 和 Apps Script 的應用實例，學習如何自動處理工作，並擴充 Google Workspace 應用程式的功能。
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本課程介紹 Google Workspace 的使用者和資源管理功能，學員將瞭解如何根據組織需求來設定組織單位、管理各類型的 Google 群組、培養有關管理 Google Workspace 網域設定的專業知識，最後學會如何最佳化及整理 Google Workspace 環境內的資源。
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