Mélanie GAULT
Member since 2022
Silver League
9777 points
AI Boost Bites: Tame Your Inbox with AI
Earned июня 18, 2026 EDT
Gen AI Agents: Transform Your Organization
Earned июня 16, 2026 EDT
Gen AI Apps: Transform Your Work
Earned июня 16, 2026 EDT
Gen AI: Navigate the Landscape
Earned мая 9, 2026 EDT
Gen AI: Unlock Foundational Concepts
Earned мая 9, 2026 EDT
Gen AI: Beyond the Chatbot
Earned мая 9, 2026 EDT
Deploy Your First Agent
Earned апр. 23, 2026 EDT
Build and Deploy Agents in Production
Earned апр. 23, 2026 EDT
Create Your First Gemini Enterprise Application
Earned апр. 23, 2026 EDT
Enterprise Agents and Use Cases
Earned апр. 23, 2026 EDT
Agent Fundamentals
Earned апр. 23, 2026 EDT
Introduction to AI Agents
Earned апр. 23, 2026 EDT
[DEPRECATED] Agent Summarization (Custom)
Earned дек. 7, 2025 EST
Improve customer and agent satisfaction with Agent Assist
Earned дек. 7, 2025 EST
Build basic Conversational Agents with Playbooks and Flows
Earned дек. 7, 2025 EST
Leverage best practices for developing, operating, and securing production-grade Conversational Agents
Earned дек. 5, 2025 EST
Analyze patterns in conversational data with Customer Experience Insights
Earned дек. 4, 2025 EST
Extend virtual agents with webhooks, tools, and Messenger integration
Earned дек. 3, 2025 EST
Generative Playbooks
Earned дек. 2, 2025 EST
Conversational AI Voice and Chat Integrations
Earned дек. 2, 2025 EST
Extend Conversational Agents Functionality with Webhooks and Tools
Earned дек. 2, 2025 EST
Introduction to Gemini Enterprise for Customer Experience
Earned дек. 1, 2025 EST
Accelerate Knowledge Exchange with Gemini Enterprise
Earned мая 8, 2025 EDT
Boost Productivity with Gemini in BigQuery
Earned мая 5, 2025 EDT
[DEPRECATED] Generative AI Fundamentals
Earned мая 4, 2025 EDT
Generative AI for Business Leaders
Earned мая 4, 2025 EDT
Architecting and Installing the Apigee Hybrid API Platform
Earned янв. 4, 2025 EST
Scaling with Google Cloud Operations
Earned окт. 3, 2024 EDT
Trust and Security with Google Cloud
Earned окт. 3, 2024 EDT
Modernize Infrastructure and Applications with Google Cloud
Earned окт. 3, 2024 EDT
Responsible AI: Applying AI Principles with Google Cloud
Earned окт. 3, 2024 EDT
Prompt Design in Agent Platform
Earned сент. 12, 2024 EDT
Innovating with Google Cloud Artificial Intelligence
Earned июля 21, 2024 EDT
Exploring Data Transformation with Google Cloud
Earned июля 21, 2024 EDT
API Development with the Apigee API Platform
Earned июля 20, 2024 EDT
API Security with the Apigee API Platform
Earned апр. 30, 2024 EDT
Digital Transformation with Google Cloud
Earned авг. 27, 2023 EDT
Introduction to Vertex AI Studio
Earned июня 12, 2023 EDT
Create Image Captioning Models
Earned июня 12, 2023 EDT
Encoder-Decoder Architecture
Earned июня 12, 2023 EDT
Introduction to Image Generation
Earned июня 12, 2023 EDT
Generative AI Fundamentals
Earned июня 12, 2023 EDT
[DEPRECATED]Introduction to Responsible AI
Earned июня 7, 2023 EDT
API Design and Fundamentals with the Apigee API Platform
Earned июня 7, 2023 EDT
Google Workspace Data Governance
Earned мая 16, 2023 EDT
DEPRECATED Planning for a Google Workspace Deployment
Earned мая 12, 2023 EDT
Transformer Models and BERT Model
Earned мая 12, 2023 EDT
Attention Mechanism
Earned мая 12, 2023 EDT
Introduction to Large Language Models
Earned мая 12, 2023 EDT
Introduction to Generative AI
Earned мая 11, 2023 EDT
Google Workspace Core Services
Earned нояб. 15, 2022 EST
Google Workspace User and Resource Management
Earned нояб. 14, 2022 EST
This video covers how to use Gemini in Gmail to summarize emails, find information, and draft replies, helping you manage your inbox more efficiently.
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Gen AI Agents: Transform Your Organization is the fifth and final course of the Gen AI Leader learning path. This course explores how organizations can use custom gen AI agents to help tackle specific business challenges. You gain hands-on practice building a basic gen AI agent, while exploring the components of these agents, such as models, reasoning loops, and tools. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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Transform Your Work With Gen AI Apps is the fourth course of the Gen AI Leader learning path. This course introduces Google’s gen AI applications, such as Google Workspace with Gemini and Gemini Notebook. It guides you through concepts like grounding, retrieval augmented generation, constructing effective prompts and building automated workflows.
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Gen AI: Navigate the Landscape is the third course of the Gen AI Leader learning path. Gen AI is changing how we work and interact with the world around us. But as a leader, how can you harness its power to drive real business outcomes? In this course, you explore the different layers of building gen AI solutions, Google Cloud’s offerings, and the factors to consider when selecting a solution.
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Gen AI: Unlock Foundational Concepts is the second course of the Gen AI Leader learning path. In this course, you unlock the foundational concepts of generative AI by exploring the differences between AI, ML, and gen AI, and understanding how various data types enable generative AI to address business challenges. You also gain insights into Google Cloud strategies to address the limitations of foundation models and the key challenges for responsible and secure AI development and deployment.
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Gen AI: Beyond the Chatbot is the first course of the Gen AI Leader learning path and has no prerequisites. This course aims to move beyond the basic understanding of chatbots to explore the true potential of generative AI for your organization. You explore concepts like foundation models and prompt engineering, which are crucial for leveraging the power of gen AI. The course also guides you through important considerations you should make when developing a successful gen AI strategy for your organization.
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Take your agents from localhost to production. This course teaches you to deploy ADK agents to Vertex AI Agent Engine and Cloud Run, with optional cross-session memory via Memory Bank. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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Explore the architecture and deployment of multi-agent systems using Google’s Agent Development Kit (ADK) and Google Cloud’s robust infrastructure. You will learn to design hierarchical agent trees and deterministic workflow agents while identifying the ideal hosting environment—from serverless Cloud Run to high-performance GKE—to ensure your AI agents are secure, scalable, and production-ready. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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Create your first Gemini Enterprise application to earn a skill badge! Connect diverse data sources to your application to build a powerful, unified search and analysis engine. Master advanced capabilities like deep research agents, multi-agent ideation, and Gemini Notebook for focused analysis.
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Discover how AI agents drive business impact. You’ll map agent types to your KPIs and explore use cases that solve real bottlenecks. Then, learn how Gemini Enterprise empowers you to build and orchestrate the right agents—from no-code to high-code solutions. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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This course introduces the fundamentals of AI agents and explores where agents add value in the real world. It provides a foundation for developers, architects, and technical decision-makers who want to understand AI systems through the lens of autonomous, goal-directed behavior.
Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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Gain a conceptual overview of AI Agents. Discover how AI Agents use autonomous action and reasoning to solve complex problems. You’ll explore the technical architecture—models, tools, and orchestration—that enables agents to learn, plan, and achieve goals on your behalf.
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In this course you will learn how Conversational AI Agent Assist can help distill complex customer interactions into concise and clear summaries. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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Complete the Improve customer and agent satisfaction with Agent Assist skill badge to demonstrate your proficiency in configuring basic conversational agents that can escalate actions to human agents, and configuring Agent Assist to help human agents with customer queries. You prove your knowledge in configuring Generators for summarization, classification and recommendation of tickets as well leverage tools such as Generative Knowledge Assist, to provide further context to human agents.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Build basic Conversational Agents with Playbooks and Flows skill badge to demonstrate your proficiency in building virtual agents using traditional NLU and generative-based features.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Leverage best practices for developing, operating, and securing production-grade Conversational Agents skill badge to demonstrate your ability to implement a variety of best practices around development, deployment, and security. These will include: Using versions and environments, backing up with Git integration, leveraging test cases and CI/CD testing, tracking conversations with conversation history and logging, redacting data, and securing acceess to agent and webhook endpoints.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have develope…
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Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with Cx Insights. After completing this challenge, you will be ready to deploy Cx Insights to improve customer service performance, and create better customer experiences.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Extend agent functionality with Webhooks, Tools, and Integrations skill badge to demonstrate your ability to let conversational agents take actions. You will create a flow that calls a webhook and a playbook with a tool and combine them into a hybrid agent. You'll also prepare custom payload for rich content experiences in the Conversational Messenger.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Explore Playbooks and their implementation of the ReAct pattern for building conversational agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.
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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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Connect conversational agents to external systems and APIs to expand what agents can do, designing an end-to-end system that is resilient, fault-tolerant and secure.
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This course explores the different products and capabilities of Gemini Enterprise for Customer Experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
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Unite Google’s expertise in search and AI with Gemini Enterprise, a powerful tool designed to help employees find specific information from document storage, email, chats, ticketing systems, and other data sources, all from a single search bar. The Gemini Enterprise assistant can also help brainstorm, research, outline documents, and take actions like inviting coworkers to a calendar event to accelerate knowledge work and collaboration of all kinds.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
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This course explores Gemini in BigQuery, a suite of AI-driven features to assist data-to-AI workflow. These features include data exploration and preparation, code generation and troubleshooting, and workflow discovery and visualization. Through conceptual explanations, a practical use case, and hands-on labs, the course empowers data practitioners to boost their productivity and expedite the development pipeline.
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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
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A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.
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This course introduces you to the fundamentals and practices used to install and manage Google Cloud's Apigee API Platform for hybrid cloud.
Through a combination of lectures, a hands-on lab, and supplemental materials, you will learn how to install and operate the Apigee API Platform.
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Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task. This course explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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As organizations move their data and applications to the cloud, they must address a rapidly evolving landscape of security challenges. This course explores the foundations of cloud security, the value of Google Cloud’s secure-by-design infrastructure, and the defense-in-depth strategy, while highlighting how AI-driven operations and compliance tools help organizations meet strict global regulatory requirements.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Many traditional enterprises use legacy systems and apps that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems and investing in new products and services. This course explores these challenges and offers solutions to overcome them by using cloud technology.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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As the use of enterprise Artificial Intelligence and Machine Learning continues to grow, so too does the importance of building it responsibly. A challenge for many is that talking about responsible AI can be easier than putting it into practice. If you’re interested in learning how to operationalize responsible AI in your organization, this course is for you.
In this course, you will learn how Google Cloud does this today, together with best practices and lessons learned, to serve as a framework for you to build your own responsible AI approach.
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Complete the introductory Prompt Design in Agent Platform skill badge to demonstrate skills in the following: prompt engineering, image analysis, and multimodal generative techniques, within Agent Platform. Discover how to craft effective prompts, guide generative AI output, and apply Gemini models to real-world marketing scenarios. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. Innovating with Google Cloud Artificial Intelligence explores how organizations can use AI and ML to transform their business processes.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Cloud technology is a powerful asset, and when paired with data, it becomes a catalyst for innovation and enhanced customer experiences. Exploring Data Transformation with Google Cloud examines how organizations can leverage the cloud to make their data more accessible, actionable, and valuable.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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In this course, you learn how to create APIs that utilize multiple services and how you can use custom code on Apigee. You will also learn about fault handling, and how to share logic between proxies. You learn about traffic management and caching. You also create a developer portal, and publish your API to the portal. You learn about logging and analytics, as well as CI/CD and the different deployment models supported by Apigee.
Through a combination of lectures, hands-on labs, and supplemental materials, you will learn how to design, build, secure, deploy, and manage API solutions using Google Cloud's Apigee API Platform.
This is the third and final course of the Developing APIs with the Apigee API Platform course series.
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In this course, you learn how to secure your APIs. You explore the security concerns you will encounter for your APIs. You learn about OAuth, the primary authorization method for REST APIs. You will learn about JSON Web Tokens (JWTs) and federated security. You also learn about securing against malicious requests, safely sending requests across a public network, and how to secure your data for users of Apigee.
Through a combination of lectures, hands-on labs, and supplemental materials, you will learn how to design, build, secure, deploy, and manage API solutions using Google Cloud's Apigee API Platform.
This is the second course of the Developing APIs with the Apigee API Platform series. After completing this course, enroll in the API Development with the Apigee API Platform course.
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Digital transformation is a critical journey for modern organizations, and establishing a strong baseline in cloud computing is the first step toward driving meaningful innovation. Digital Transformation with Google Cloud introduces the core technologies and strategic frameworks that help organizations modernize their operations. This course explores fundamental cloud concepts, global network infrastructure, and the shared responsibility model to help leaders navigate their path to the cloud with confidence.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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This course introduces Vertex AI Studio, a tool to interact with generative AI models, prototype business ideas, and launch them into production. Through an immersive use case, engaging lessons, and a hands-on lab, you’ll explore the prompt-to-product lifecycle and learn how to leverage Vertex AI Studio for Gemini multimodal applications, prompt design, prompt engineering, and model tuning. The aim is to enable you to unlock the potential of gen AI in your projects with Vertex AI Studio.
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This course teaches you how to create an image captioning model by using deep learning. You learn about the different components of an image captioning model, such as the encoder and decoder, and how to train and evaluate your model. By the end of this course, you will be able to create your own image captioning models and use them to generate captions for images
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This course gives you a synopsis of the encoder-decoder architecture, which is a powerful and prevalent machine learning architecture for sequence-to-sequence tasks such as machine translation, text summarization, and question answering. You learn about the main components of the encoder-decoder architecture and how to train and serve these models. In the corresponding lab walkthrough, you’ll code in TensorFlow a simple implementation of the encoder-decoder architecture for poetry generation from the beginning.
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This course introduces diffusion models, a family of machine learning models that recently showed promise in the image generation space. Diffusion models draw inspiration from physics, specifically thermodynamics. Within the last few years, diffusion models became popular in both research and industry. Diffusion models underpin many state-of-the-art image generation models and tools on Google Cloud. This course introduces you to the theory behind diffusion models and how to train and deploy them on Gemini Enterprise Agent Platform.
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Earn a skill badge by completing the Introduction to Generative AI, Introduction to Large Language Models and Introduction to Responsible AI courses. By passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
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This is an introductory-level microlearning course aimed at explaining what responsible AI is, why it's important, and how Google implements responsible AI in their products. It also introduces Google's 3 AI principles.
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In this course, you learn how to design APIs, and how to use OpenAPI specifications to document them. You learn about the API lifecycle, and how the Apigee API platform helps you manage all aspects of the lifecycle. You learn how APIs can be designed using API proxies, and how APIs are packaged as API products to be used by app developers.
Through a combination of lessons, hands-on labs, and supplemental materials, you will learn how to design, build, secure, deploy, and manage API solutions using Google Cloud's Apigee API Platform. This is the first course of the Developing APIs with the Apigee API Platform series. After completing this course, enroll in the API Security with the Apigee API Platform course.
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This course equips learners with skills to govern data within their Google Workspace environment. Learners will explore data loss prevention rules in Gmail and Drive to prevent data leakage. They will then learn how to use Google Vault for data retention, preservation, and retrieval purposes. Next, they will learn how to configure data regions and export settings to align with regulations. Finally, learners will discover how to classify data using labels for enhanced organization and security.
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Planning for a Google Workspace Deployment is the final course in the Google Workspace Administration series.
In this course, you will be introduced to Google's deployment methodology and best practices. You will follow Katelyn and Marcus as they plan for a Google Workspace deployment at Cymbal. They'll focus on the core technical project areas of provisioning, mail flow, data migration, and coexistence, and will consider the best deployment strategy for each area.
You will also be introduced to the importance of Change Management in a Google Workspace deployment, ensuring that users make a smooth transition to Google Workspace and gain the benefits of work transformation through communications, support, and training.
This course covers theoretical topics, and does not have any hands on exercises. If you haven’t already done so, please cancel your Google Workspace trial now to avoid any unwanted charges.
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This course introduces you to the Transformer architecture and the Bidirectional Encoder Representations from Transformers (BERT) model. You learn about the main components of the Transformer architecture, such as the self-attention mechanism, and how it is used to build the BERT model. You also learn about the different tasks that BERT can be used for, such as text classification, question answering, and natural language inference.This course is estimated to take approximately 45 minutes to complete.
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This course will introduce you to the attention mechanism, a powerful technique that allows neural networks to focus on specific parts of an input sequence. You will learn how attention works, and how it can be used to improve the performance of a variety of machine learning tasks, including machine translation, text summarization, and question answering. This course is estimated to take approximately 45 minutes to complete.
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This is an introductory level micro-learning course that explores what large language models (LLM) are, the use cases where they can be utilized, and how you can use prompt tuning to enhance LLM performance. It also covers Google tools to help you develop your own Gen AI apps. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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This is an introductory level microlearning course aimed at explaining what Generative AI is, how it is used, and how it differs from traditional machine learning methods. It also covers Google Tools to help you develop your own Gen AI apps.
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This course was designed to give learners a comprehensive understanding of Google Workspace core services. Learners will explore enabling, disabling, and configuring settings for these services, including Gmail, Calendar, Drive, Meet, Chat, and Docs. Next, they'll learn how to deploy and manage Gemini to empower their users. Finally, learners will examine use cases for AppSheet and Apps Script to automate tasks and extend the functionality of Google Workspace applications.
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This course was designed to provide an understanding of user and resource management in Google Workspace. Learners will explore the configuration of organizational units to align with their organization's needs. Additionally, learners will discover how to manage various types of Google Groups. They will also develop expertise in managing domain settings within Google Workspace. Finally, learners will master the optimization and structuring of resources within their Google Workspace environment.
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