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Miguel Angel García Puente

Member since 2021

Serverless Data Processing with Dataflow: Develop Pipelines Earned فبراير 6, 2025 EST
Create Generative AI Apps on Google Cloud Earned أكتوبر 30, 2024 EDT
Derive Insights from BigQuery Data Earned مايو 20, 2024 EDT
Prepare Data for ML APIs on Google Cloud Earned مايو 14, 2024 EDT
Engineer Data for Predictive Modeling with BigQuery ML Earned مارس 28, 2024 EDT
Serverless Data Processing with Dataflow: Foundations Earned يوليو 19, 2023 EDT
Smart Analytics, Machine Learning, and AI on Google Cloud Earned يوليو 17, 2023 EDT
Building Resilient Streaming Systems on Google Cloud Platform Earned يوليو 15, 2023 EDT
Build Batch Data Pipelines on Google Cloud Earned يوليو 14, 2023 EDT
Build Data Lakes and Data Warehouses on Google Cloud Earned يونيو 21, 2023 EDT
CCAI Operations and Implementation Earned مايو 24, 2023 EDT
DEPRECATED Create Conversational AI Agents with Dialogflow CX Earned مايو 19, 2023 EDT
Google Cloud Big Data and Machine Learning Fundamentals Earned مايو 18, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs Earned مايو 12, 2023 EDT
Automate Interactions with Contact Center AI Earned مايو 12, 2023 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned ديسمبر 20, 2022 EST
Virtual Agent Development in Dialogflow ES for Software Devs Earned يونيو 21, 2022 EDT
Google Cloud Essentials Earned يونيو 2, 2022 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs Earned مايو 20, 2022 EDT
Contact Center AI: Conversational Design Fundamentals Earned مايو 17, 2022 EDT

In this second installment of the Dataflow course series, we are going to be diving deeper on developing pipelines using the Beam SDK. We start with a review of Apache Beam concepts. Next, we discuss processing streaming data using windows, watermarks and triggers. We then cover options for sources and sinks in your pipelines, schemas to express your structured data, and how to do stateful transformations using State and Timer APIs. We move onto reviewing best practices that help maximize your pipeline performance. Towards the end of the course, we introduce SQL and Dataframes to represent your business logic in Beam and how to iteratively develop pipelines using Beam notebooks.

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Generative AI applications can create new user experiences that were nearly impossible before the invention of large language models (LLMs). As an application developer, how can you use generative AI to build engaging, powerful apps on Google Cloud? In this course, you'll learn about generative AI applications and how you can use prompt design and retrieval augmented generation (RAG) to build powerful applications using LLMs. You'll learn about a production-ready architecture that can be used for generative AI applications and you'll build an LLM and RAG-based chat application.

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Complete the introductory Derive Insights from BigQuery Data skill badge course to demonstrate skills in the following: Write SQL queries.Query public tables.Load sample data into BigQuery.Troubleshoot common syntax errors with the query validator in BigQuery.Create reports in Looker Studio by connecting to BigQuery data.

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Complete the introductory Prepare Data for ML APIs on Google Cloud skill badge to demonstrate skills in the following: cleaning data with Dataprep by Trifacta, running data pipelines in Dataflow, creating clusters and running Apache Spark jobs in Dataproc, and calling ML APIs including the Cloud Natural Language API, Google Cloud Speech-to-Text API, and Video Intelligence API.

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Complete the intermediate Engineer Data for Predictive Modeling with BigQuery ML skill badge to demonstrate skills in the following: building data transformation pipelines to BigQuery using Dataprep by Trifacta; using Cloud Storage, Dataflow, and BigQuery to build extract, transform, and load (ETL) workflows; and building machine learning models using BigQuery ML.

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This course is part 1 of a 3-course series on Serverless Data Processing with Dataflow. In this first course, we start with a refresher of what Apache Beam is and its relationship with Dataflow. Next, we talk about the Apache Beam vision and the benefits of the Beam Portability framework. The Beam Portability framework achieves the vision that a developer can use their favorite programming language with their preferred execution backend. We then show you how Dataflow allows you to separate compute and storage while saving money, and how identity, access, and management tools interact with your Dataflow pipelines. Lastly, we look at how to implement the right security model for your use case on Dataflow.

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Incorporating machine learning into data pipelines increases the ability to extract insights from data. This course covers ways machine learning can be included in data pipelines on Google Cloud. For little to no customization, this course covers AutoML. For more tailored machine learning capabilities, this course introduces Notebooks and BigQuery machine learning (BigQuery ML). Also, this course covers how to productionalize machine learning solutions by using Vertex AI.

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This 1-week, accelerated on-demand course builds upon Google Cloud Platform Big Data and Machine Learning Fundamentals. Through a combination of video lectures, demonstrations, and hands-on labs, you'll learn to build streaming data pipelines using Google cloud Pub/Sub and Dataflow to enable real-time decision making. You will also learn how to build dashboards to render tailored output for various stakeholder audiences.

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In this intermediate course, you will learn to design, build, and optimize robust batch data pipelines on Google Cloud. Moving beyond fundamental data handling, you will explore large-scale data transformations and efficient workflow orchestration, essential for timely business intelligence and critical reporting. Get hands-on practice using Dataflow for Apache Beam and Serverless for Apache Spark (Dataproc Serverless) for implementation, and tackle crucial considerations for data quality, monitoring, and alerting to ensure pipeline reliability and operational excellence. A basic knowledge of data warehousing, ETL/ELT, SQL, Python, and Google Cloud concepts is recommended.

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While the traditional approaches of using data lakes and data warehouses can be effective, they have shortcomings, particularly in large enterprise environments. This course introduces the concept of a data lakehouse and the Google Cloud products used to create one. A lakehouse architecture uses open-standard data sources and combines the best features of data lakes and data warehouses, which addresses many of their shortcomings.

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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…

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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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This course introduces the Google Cloud big data and machine learning products and services that support the data-to-AI lifecycle. It explores the processes, challenges, and benefits of building a big data pipeline and machine learning models with Vertex AI on Google Cloud.

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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

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Earn a skill badge by completing the Automate Interactions with Contact Center AI quest, where you will learn about the features of Contact Center AI, including how to Build a virtual agent, Design conversation flows for your virtual agent; Add a phone gateway to your virtual agent; Use Dialogflow for troubleshooting; Review logs and debug your virtual agent. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge quest, and final assessment challenge lab, to receive a digital badge that you can share with your network.

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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.

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In this introductory-level course, you get hands-on practice with the Google Cloud’s fundamental tools and services. Optional videos are provided to provide more context and review for the concepts covered in the labs. Google Cloud Essentials is a recommendeded first course for the Google Cloud learner - you can come in with little or no prior cloud knowledge, and come out with practical experience that you can apply to your first Google Cloud project. From writing Cloud Shell commands and deploying your first virtual machine, to running applications on Kubernetes Engine or with load balancing, Google Cloud Essentials is a prime introduction to the platform’s basic features.

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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents. This is an intermediate course, intended for learners with the following types of roles: Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. Citizen developers: Creates new business applications fo…

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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