随着企业对人工智能和机器学习的应用越来越广泛,以负责任的方式构建这些技术也变得更加重要。但对很多企业而言,真正践行 Responsible AI 并非易事。如果您有意了解如何在组织内践行 Responsible AI,本课程正适合您。 本课程将介绍 Google Cloud 目前如何践行 Responsible AI,以及从中总结的最佳实践和经验教训,便于您以此为框架构建自己的 Responsible AI 方法。
This course explores the different products and capabilities of Gemini Enterprise for Customer Experience and Conversational Agents. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
完成 Introduction to Generative AI、Introduction to Large Language Models 和 Introduction to Responsible AI 三门课程,赢取技能徽章。通过最终测验,即表明您理解了生成式 AI 的基本概念。 技能徽章是由 Google Cloud 颁发的数字徽章,旨在认可您对 Google Cloud 产品与服务的了解程度。公开您的个人资料并将技能徽章添加到您的社交媒体个人资料中,以此来分享您获得的成就。
In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy generators to increase intent coverage, and structure, ingest, and manage data in a data store. And explore how to deploy and maintain generative AI agents using your data, and deploy and maintain hybrid agents in combination with existing intent-based design paradigms.
这是一节入门级微课程,旨在解释什么是负责任的 AI、它的重要性,以及 Google 如何在自己的产品中实现负责任的 AI。此外,本课程还介绍了 Google 的 7 个 AI 开发原则。
探索生成式 AI - Vertex AI 课程汇集了多组实验, 指导用户在 Google Cloud 平台上运用生成式 AI。参与实验,您将了解 如何使用 Vertex AI PaLM API 系列模型,包括 text-bison、chat-bison 和 textembedding-gecko。您还将了解提示设计、最佳实践, 以及如何使用生成式 AI 进行构思、文本分类、文本提取、文本 总结等任务。您还将学习如何通过 Vertex AI 自定义训练对基础模型进行调优, 并将模型部署到 Vertex AI 端点。
本课程简要介绍了编码器-解码器架构,这是一种功能强大且常见的机器学习架构,适用于机器翻译、文本摘要和问答等 sequence-to-sequence 任务。您将了解编码器-解码器架构的主要组成部分,以及如何训练和部署这些模型。在相应的实验演示中,您将在 TensorFlow 中从头编写简单的编码器-解码器架构实现代码,以用于诗歌生成。
本课程教您如何使用深度学习来创建图片标注模型。您将了解图片标注模型的不同组成部分,例如编码器和解码器,以及如何训练和评估模型。学完本课程,您将能够自行创建图片标注模型并用来生成图片说明。
本课程向您介绍扩散模型。这类机器学习模型最近在图像生成领域展现出了巨大潜力。扩散模型的灵感来源于物理学,特别是热力学。过去几年内,扩散模型成为热门研究主题并在整个行业开始流行。Google Cloud 上许多先进的图像生成模型和工具都是以扩散模型为基础构建的。本课程向您介绍扩散模型背后的理论,以及如何在 Vertex AI 上训练和部署此类模型。
本课程向您介绍 Transformer 架构和 Bidirectional Encoder Representations from Transformers (BERT) 模型。您将了解 Transformer 架构的主要组成部分,例如自注意力机制,以及该架构如何用于构建 BERT 模型。您还将了解可以使用 BERT 的不同任务,例如文本分类、问答和自然语言推理。完成本课程估计需要大约 45 分钟。
本课程将向您介绍注意力机制,这是一种强大的技术,可令神经网络专注于输入序列的特定部分。您将了解注意力的工作原理,以及如何使用它来提高各种机器学习任务的性能,包括机器翻译、文本摘要和问题解答。
这是一节入门级微学习课程,探讨什么是大型语言模型 (LLM)、适合的应用场景以及如何使用提示调整来提升 LLM 性能,还介绍了可以帮助您开发自己的 Gen AI 应用的各种 Google 工具。
这是一节入门级微课程,旨在解释什么是生成式 AI、它的用途以及与传统机器学习方法的区别。该课程还介绍了可以帮助您开发自己的生成式 AI 应用的各种 Google 工具。
In this course, you learn how to design APIs, and how to use OpenAPI specifications to document them. You learn about the API life cycle, and how the Apigee API platform helps you manage all aspects of the life cycle. You learn about how APIs can be designed using API proxies, and how APIs are packaged as API products to be used by app developers. Through a combination of lectures, hands-on labs, and supplemental materials, you will learn how to design, build, secure, deploy, and manage API solutions using Google Cloud's Apigee API Platform. This is the first course of the Developing APIs with Google Cloud's Apigee API Platform series. After completing this course, enroll in the API Security on Google Cloud's Apigee API Platform course.
Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.
在众多课程中,本入门课程独具特色。 这些实验经过精心设计,旨在让 IT 专业人员通过实践掌握 Google Cloud 认证 Associate Cloud Engineer 考核中的各项主题和服务内容。从 IAM 到网络组建和管理, 再到 Kubernetes Engine 部署,本课程将通过特定实验 检验您的 Google Cloud 知识掌握情况。请注意,虽然这些实操 实验有助于提升您的技能和能力,我们仍建议您同时查阅 考试指南和其他可用的备考资源。
在本入门级课程中,您将了解 Google Cloud 的基础工具和服务。此课程提供了可选视频, 旨在帮助您深入了解和回顾实验中涉及的概念。Google Cloud 基础知识是推荐给 Google Cloud 学员的第一门课程 - 即使您几乎没有云相关知识,也能从中获得实践 经验,并将其直接运用于您的首个 Google Cloud 项目。从编写 Cloud Shell 命令和部署您的第一个虚拟机,到在 Kubernetes Engine 上运行应用 或者使用负载均衡,“Google Cloud 基础知识”都是您了解该平台 基本功能的首选入门级课程。
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.