Gabung Login

Zameer Ahamed S

Menjadi anggota sejak 2021

Gold League

30515 poin
Advanced Performance Measurement Earned Nov 14, 2024 EST
Incorporate Generative Features into Conversational Agent Flows Earned Nov 14, 2024 EST
Building Complex Self-Service Experiences in Conversational Agents Earned Nov 11, 2024 EST
Generative Playbooks Earned Nov 6, 2024 EST
Advanced Webhook Concepts Earned Nov 4, 2024 EST
Building Complex Self-Service Experiences in Conversational Agents Earned Okt 30, 2024 EDT
Conversational AI Voice and Chat Integrations Earned Okt 30, 2024 EDT
Build deterministic Virtual Agent enhanced with data stores Earned Okt 29, 2024 EDT
Extend CX Agents with Vertex AI Search data stores Earned Okt 29, 2024 EDT
Stateful Flows Earned Okt 27, 2024 EDT
Conversational Agents Quality Assurance and Deployment Lifecycle Earned Okt 24, 2024 EDT
Performance Measurement Earned Okt 23, 2024 EDT
Conversation Design Fundamentals Earned Okt 23, 2024 EDT
Webhook fundamentals Earned Okt 23, 2024 EDT
DFCX Virtual Agent Delivery Framework Earned Okt 21, 2024 EDT
Intro to Conversational AI and Conversational AI Engagement Framework Earned Okt 17, 2024 EDT
Customer Experience with Google AI Architecture Earned Okt 17, 2024 EDT
Managing Change when Moving to Google Cloud Earned Jul 22, 2024 EDT
Modernize Infrastructure and Applications with Google Cloud Earned Jun 26, 2024 EDT
Data Warehousing for Partners: Enable Google Cloud Customers Earned Jun 25, 2024 EDT
Responsible AI: Applying AI Principles with Google Cloud - Locales Earned Jan 11, 2024 EST
Responsible AI: Menerapkan Prinsip AI dengan Google Cloud Earned Jan 4, 2024 EST
Generative AI Fundamentals - Bahasa Indonesia Earned Des 26, 2023 EST
Pengantar Responsible AI Earned Des 1, 2023 EST
Contact Center AI: Conversational Design Fundamentals Earned Jun 12, 2023 EDT
Pengantar Model Bahasa Besar Earned Mei 28, 2023 EDT
Pengantar AI Generatif Earned Mei 26, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs Earned Okt 5, 2022 EDT
Customer Experiences with Contact Center AI Earned Sep 18, 2021 EDT

In this course, you will learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.

Pelajari lebih lanjut

Explore the Generative AI features for Conversational Agents and how to incorporate them into stateful Flows. Discover the possibilities with Generators, Generative Fallback, and Data Stores, as well as best practices and security settings for using these features.

Pelajari lebih lanjut

This course will equip you with the tools to develop complex conversational experiences in Conversational Agents capable of identifying the user intent and routing it to the right self service flow.

Pelajari lebih lanjut

Explore Playbooks and their implementation of the ReAct pattern for building conversational agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.

Pelajari lebih lanjut

This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Conversational Agent self-service experiences. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

Pelajari lebih lanjut

This course will equip you with the tools to develop complex conversational experiences in Conversational Agents capable of identifying the user intent and routing it to the right self service flow. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

Pelajari lebih lanjut

Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.

Pelajari lebih lanjut

Demonstrate the ability to create and deploy deterministic virtual agents using Dialgflow CX and augment responses by grounding results on your own data integrating with Vertex AI Agent Builder data stores and leveraging Gemini for summarizations. You will use the following technologies and Google Cloud services: Vertex AI Agent Builder Dialogflow CX Gemini

Pelajari lebih lanjut

In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security. You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses. Finally, you'll gain insights into common search configurations and troubleshooting techniques.

Pelajari lebih lanjut

Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.

Pelajari lebih lanjut

This course explores the quality assurance best practices and the tools available in Conversational Agents to ensure production grade quality during Conversational Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

Pelajari lebih lanjut

This course explores the fundamentals of the feedback loop process for Conversational Agent development and introduces the native capabilities within Conversational Agents that support it. You will also learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents.

Pelajari lebih lanjut

This course explores the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

Pelajari lebih lanjut

In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

Pelajari lebih lanjut

This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.

Pelajari lebih lanjut

This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.

Pelajari lebih lanjut

In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions.

Pelajari lebih lanjut

Moving to the cloud creates numerous opportunities to start working in a new way and it empowers the workforce to better collaborate and innovate. But it’s also a big change. Sometimes the success of the change hinges not on the change itself, but on how it’s managed. This course will help people managers to understand some of the key challenges associated with cloud adoption, and provide them with a verified in-the-field framework that will assist them in supporting their teams on the change journey. By addressing the human factor of moving to the cloud, organizations increase their chances of realizing business objectives and investing in their future talent.

Pelajari lebih lanjut

Many traditional enterprises use legacy systems and applications that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems or investing in new products and services. "Modernize Infrastructure and Applications with Google Cloud" explores these challenges and offers solutions to overcome them by using cloud technology. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

Pelajari lebih lanjut

This course discusses the key elements of Google's Data Warehouse solution portfolio and strategy.

Pelajari lebih lanjut

"This course, Responsible AI: Applying AI Principles with Google Cloud - Locales, is intended for non-English learners. If you want to take this course in English, please enroll in Responsible AI: Applying AI Principles with Google Cloud." As the use of enterprise Artificial Intelligence and Machine Learning continues to grow, so too does the importance of building it responsibly. A challenge for many is that talking about responsible AI can be easier than putting it into practice. If you’re interested in learning how to operationalize responsible AI in your organization, this course is for you. In this course, you will learn how Google Cloud does this today, together with best practices and lessons learned, to serve as a framework for you to build your own responsible AI approach.

Pelajari lebih lanjut

Seiring semakin meningkatnya penggunaan Kecerdasan Buatan dan Machine Learning di kalangan perusahaan, proses membangunnya secara bertanggung jawab juga menjadi semakin penting. Membicarakan responsible AI mungkin lebih mudah bagi banyak orang daripada mempraktikkannya. Jika Anda tertarik untuk mempelajari cara mengoperasionalkan responsible AI dalam organisasi Anda, kursus ini cocok untuk Anda. Dalam kursus ini, Anda akan mempelajari bagaimana Google Cloud mengoperasionalkan responsible AI, dengan praktik terbaik dan pelajaran yang dapat dipetik. Hal ini berguna sebagai framework bagi Anda untuk membangun pendekatan responsible AI.

Pelajari lebih lanjut

Dapatkan badge keahlian dengan menyelesaikan kursus Introduction to Generative AI, Introduction to Large Language Models, dan Introduction to Responsible AI. Dengan berhasil menyelesaikan kuis akhir, Anda membuktikan pemahaman Anda tentang konsep dasar AI generatif. Badge keahlian adalah badge digital yang diberikan oleh Google Cloud sebagai pengakuan atas pengetahuan Anda tentang produk dan layanan Google Cloud. Pamerkan badge keahlian Anda dengan menampilkan profil Anda kepada publik dan menambahkannya ke profil media sosial Anda.

Pelajari lebih lanjut

Ini adalah kursus pengantar pembelajaran mikro yang dimaksudkan untuk menjelaskan responsible AI, alasan pentingnya responsible AI, dan cara Google mengimplementasikan responsible AI dalam produknya. Kursus ini juga memperkenalkan 7 prinsip AI Google.

Pelajari lebih lanjut

Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

Pelajari lebih lanjut

Ini adalah kursus pengantar pembelajaran mikro yang membahas definisi model bahasa besar (LLM), kasus penggunaannya, dan cara menggunakan prompt tuning untuk meningkatkan performa LLM. Kursus ini juga membahas beberapa alat Google yang dapat membantu Anda mengembangkan aplikasi AI Generatif Anda sendiri.

Pelajari lebih lanjut

Ini adalah kursus pengantar pembelajaran mikro yang bertujuan untuk mendefinisikan AI Generatif, cara penggunaannya, dan perbedaannya dari metode machine learning konvensional. Kursus ini juga mencakup Alat-alat Google yang dapat membantu Anda mengembangkan aplikasi AI Generatif Anda sendiri.

Pelajari lebih lanjut

Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

Pelajari lebih lanjut

Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.

Pelajari lebih lanjut