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Nadine Ong

Member since 2026

Silver League

1284 points
Introduction to Gemini Enterprise for Customer Experience Earned Apr 27, 2026 EDT
Customer Experience Agent Studio：基礎知識 Earned Apr 24, 2026 EDT

This course explores the different products and capabilities of Gemini Enterprise for Customer Experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.

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本課程旨在讓對話式設計師和建構人員掌握相關概念和實務技能，運用 Customer Experience Agent Studio (CX Agent Studio) 設計、建構及測試複雜的多代理多模態客戶體驗代理。

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