Path
Gemini Enterprise for Customer Experience: Agent Assist
Managed by Google Cloud Partners
3 activities
Last updated 3 місяці
Learn how to improve call center productivity by empowering human agents with quick insights that can ease customer’s query resolution and the agent’s toil post interaction.
⚠️ Notice: This learning path and Customer Engagement Suite Technical Expert Badge will be retired on June 1, 2026.. Stay tuned—a brand-new credential designed specifically for this space is coming soon. Your existing foundation will position you perfectly to fast-track this upcoming certification and validate your skills on our newest platforms. Keep an eye on goo.gle/cps for updates! .