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Gemini Enterprise for Customer Experience: Conversational Agents, Tools and Webhooks

Managed by Google Cloud Partners
3 activities
Last updated 2 months
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The objective of this learning path is to demonstrate your proficiency extending Conversational Agents to connect with third party systems. You will create Playbooks and Flows and explore the connectivity options using Webhooks and Tools to access APIs and run custom code. Additionally, you will learn about the different integrations available to Conversational Agents, such as voice or messenger integrations.

This path is part of the curriculum to earn the Gemini Enterprise for Customer Experience Technical Expert Badge. To earn your Technical Expert Badge you need to have a valid Professional Google Cloud Certification and earn the Skill Badge at the end of this path and the other four Skill Badges to showcase your Gemini Enterprise for Customer Experience expertise.

You can earn the other Skill Badges needed at Gemini Enterprise for Customer Experience: Conversational Agents Foundations , Gemini Enterprise for Customer Experience: Agent Assist, Gemini Enterprise for Customer Experience: Conversational Insights, and Gemini Enterprise for Customer Experience: Production-Ready Conversational Agents.